CrawlJobs Logo

Residential Concierge

fourseasons.com Logo

Four Seasons

Location Icon

Location:
United States of America , San Francisco

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

37.55 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

Operating from the Residential Lobby, the Residential Concierge responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries; offering personal recommendations and personalized touches to achieve maximum resident satisfaction while complying with all Four Seasons’ policies.

Job Responsibility:

  • Respond to Resident support needs with the highest level of timeliness, hospitality and professionalism
  • Ensure timely and quality-driven completion of service request through monitoring of HotSOS
  • Processes packages, faxes, messages, and mail
  • Manages and provides access to the building(s) and units
  • Ensures that information for vendors, restaurants, local businesses, etc. are updated and current
  • Updates homeowner profiles with any relevant information
  • Utilizes a variety of software programs to accurately input special arrangements
  • Monitors the fire alarm panel
  • Coordinates the booking of the service elevator and loading dock/bay for move-in or move-out
  • Assists Resident Service Attendants/Doorman with responsibilities and duties
  • Ensures that the Residential Lobby is in optimal condition of cleanliness and tidiness at all times
  • Perform other tasks or projects as assigned

Requirements:

  • One to three years of concierge experience in a luxury environment
  • Troubleshooting and problem-solving skills
  • Excellent verbal and written communication skills
  • Excellent customer satisfaction/people skills
  • Ability to multi-task in a demanding environment
  • Fluent in English, reading and writing
  • At least two years of post-secondary education is preferred
  • Excellent excel, word, and computer skills
  • Ability to utilize computer equipment and ability to use variety of software
  • Must be flexible with schedule
  • able to work weekdays, weekends, holidays, overtime, evenings, and overnight on occasion
  • Strong interpersonal and relationship building skills to work with cross-functional teams
  • Apply an ethical and moral approach to influence the outcome of situations
  • Serve as a role model for others by demonstrating appropriate business conduct and ethical principles
  • Must already be legally permitted to work in the United States

Nice to have:

  • an additional language an asset
  • experience with Outlook, MS Office, HotSOS, Keytrack, etc. is preferred
What we offer:
  • Be part of a cohesive team with opportunities to learn, grow and develop
  • Have access to a robust benefit plan
  • Have the opportunity to engage in diverse and challenging work
  • Derive a sense of pride in work well done
  • Be recognized for excellence
  • Complimentary accommodation at other Four Seasons Hotels and Resorts

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Four Seasons - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Residential Concierge

Night Concierge

Temporary Night Concierge position at a high-end residential development in Wolv...
Location
Location
United Kingdom , Wolverhampton
Salary
Salary:
13.59 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication and customer service skills
  • Previous experience in concierge, security, or front-of-house roles
  • Smart appearance and a proactive attitude
  • Ability to work independently during night hours
Job Responsibility
Job Responsibility
  • Provide a warm and professional welcome to residents and guests
  • Monitor CCTV and conduct regular site patrols
  • Manage deliveries and access control
  • Respond calmly and effectively to any incidents or emergencies
What we offer
What we offer
  • Weekly pay with competitive rates
  • Access to exclusive roles with top-tier clients
  • Supportive consultants who care about your career
  • Opportunities to gain experience and build your CV
  • Holiday pay and optional pension scheme
  • Fulltime
Read More
Arrow Right

Residences Senior Concierge

The Four Seasons Private Residences Bangkok at Chao Phraya River is looking for ...
Location
Location
Thailand , Bangkok
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passion for excellence
  • Expertise in Residential Concierge
  • Proven leadership experience
  • Firm knowledge of the area
  • Extremely organized
  • Ability to multi-task
  • Valid work authorization for Thailand
Job Responsibility
Job Responsibility
  • Act as a Shift Leader managing the daily operations of the Residential Front Office
  • Check daily shift checklists
  • Assist Concierge Supervisor in planning the staff roster
  • Assist with the Residential On-boarding process
  • Ensure financial and credit procedures are followed
  • Support following up on overdue utilities payment and assessment fees
  • Actively manage Housekeeping and Engineering A la Carte Services
  • Take action in matters related to safety, security, satisfaction and well-being of residents and employees
  • Respond to residential complaints
  • Handle all resident interactions with the highest level of hospitality and professionalism
What we offer
What we offer
  • Be part of a cohesive team with opportunities to learn, grow and develop
  • Have the opportunity to engage in diverse and challenging work
  • Derive a sense of pride in work well done
  • Be recognized for excellence
  • Fulltime
Read More
Arrow Right

Resident Services Assistant

The Residential Page plays an essential role in ensuring an exceptional living e...
Location
Location
United States of America , Denver
Salary
Salary:
23.50 USD / Hour
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Graduate
  • Professional and courteous attitude
  • deals effectively with all levels of internal and external contacts
  • Ability to promote positive relationships with all unit owner
  • Ability to focus attention on details be well organized and follow up
  • Ability to work with minimal supervision
  • Ability to work cohesively with other departments as part of a team
  • Ability to maintain confidentiality of unit owner information and designated data
  • Ability to be a clear thinker who can remain calm in pressure situations
  • Ability to ascertain unit owner’s needs and comply with such to ensure satisfaction
Job Responsibility
Job Responsibility
  • Assist residents with door, luggage, transportation requirements, parcels, groceries, etc.
  • Provide information regarding hotel events, outlets and amenities
  • Answer telephones at the residence’s concierge desk, deliver messages, packages, faxes, newspapers, letters, etc. to condominiums
  • Perform any special projects deemed necessary by your direct supervisor/concierge or the Residential Manager
  • Utilizes a variety of software programs to accurately input special arrangements (i.e. Engineering and Housekeeping requests) the resident has made and ensures coordination with outside service provider for direct billing
  • Updates homeowner profiles with any relevant information
  • Manage and provide access to the building(s) and units with all vendor/contractor/resident’s service providers and visitors, based on advanced authorization, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor/contractors and resident’s service providers
  • Controls entry doors and elevator/lift access
  • Assists Residential Concierge with responsibilities and duties in their absence or due to heavy volume periods
What we offer
What we offer
  • Medical, dental, and vision insurance
  • Paid Time Off and Holiday pay
  • Discounted RTD Flex Pass for employees
  • 401k participation with a company matching program
  • Complimentary stays at Four Seasons worldwide (subject to availability)
  • Free employee meals prepared by the culinary team
  • Fulltime
Read More
Arrow Right
New

Residences Lead Liaison

Coordinate departments (e.g., administrative, operating, sales, and engineering ...
Location
Location
United States , Chicago
Salary
Salary:
31.40 - 32.40 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Flexible Availability Preferred
  • Luxury Residential Experience Preferred
  • Concierge, Front Desk, Butler Experience Required
  • Proficient With Office 365
  • Must Be Experienced In Hospitality
Job Responsibility
Job Responsibility
  • Coordinate departments directly affecting residents and serve as their liaison with homeowners and residents
  • Maintain a close relationship with the General Manager and associated departments
  • Represent the General Manager with the residents
  • Maintain knowledge of the Property Owner Association and Condominium Owners Association
  • Track daily house counts and expected arrivals/departures
  • Monitor preparation of financial statements each period
  • Coordinate the development of the community’s long range and annual (business) plans
  • Assist in maintaining all aspects of building maintenance affecting day-to-day operations
  • Prepare specifications and recommend vendors for all bids and services by outside contractors
  • Manage relationships with vendors
  • Fulltime
Read More
Arrow Right

Residences Lead Liaison

Coordinate departments (e.g., administrative, operating, sales, and engineering ...
Location
Location
United States , Chicago
Salary
Salary:
31.40 - 32.40 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Flexible Availability Preferred
  • Luxury Residential Experience Preferred
  • Concierge, Front Desk, Butler Experience Required
  • Proficient With Office 365
  • Must Be Experienced In Hospitality
Job Responsibility
Job Responsibility
  • Coordinate departments (e.g., administrative, operating, sales, and engineering services) directly affecting residents and serve as their liaison with homeowners and residents
  • Maintain a close relationship with the General Manager and associated departments, working with all levels of the operation to ensure all aspects of owner’s experience meets standards
  • Represent the General Manager with the residents
  • Maintain knowledge of the Property Owner Association and Condominium Owners Association, including legal and financial aspects
  • Track daily house counts and expected arrivals/departures as well as unit availability status for any given day
  • Monitor preparation of financial statements each period
  • Coordinate the development of the community’s long range and annual (business) plans
  • Assist in maintaining all aspects of building maintenance affecting day-to-day operations including elevators, heat, water and life safety systems in club home units
  • Prepare specifications and recommend vendors for all bids and services by outside contractors
  • Manage relationships with vendors
  • Fulltime
Read More
Arrow Right

Seaway Residential Concierge

The Seaway Residential Concierge position is part of the Residence team, and pro...
Location
Location
United States of America , Miami Beach
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a luxury residential property
  • A strong knowledge of the city, and the ability to match recommendations to the residents’ expectations
  • Attention to detail, and a commitment to successful execution of requests
  • US work authorization is required
Job Responsibility
Job Responsibility
  • Efficiently manage the front desk operation including
  • welcoming homeowners and their guests, directing vendors, deliveries and outside services, handle phone inquiries and communicate with leadership on priorities and residents’ requests and feedback
  • Remain current on what activities are available in the city, i.e. theater, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. Establish close contacts to provide information, ticketing, reservations, etc. for residents
  • Coordinate with the hotel for any resident request for services, reservations, or guest accommodations. Ensure clear communication between the hotel team and Seaway Residence team to give a seamless experience for the residents
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Complimentary Parking
  • Fulltime
Read More
Arrow Right

Residence Services Attendant

The Residential Services Attendant is an integral part of the Residential Servic...
Location
Location
Canada , Toronto
Salary
Salary:
20.24 CAD / Hour
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent personal presentation and interpersonal skills
  • Attention to detail
  • Ability to multi task
  • Excellent communication skills and command of the English language
  • Ability to stand outside for the majority of the shift
  • Ability to lift at least 60lbs
  • Warm welcoming smile
  • Positive attitude
  • Knowledgeable about the local area
  • 1-2 years previous experience in a Guest Services role in a High End Residential or Hotel operation
Job Responsibility
Job Responsibility
  • Greet each resident and visitors upon arrival and departure to the residences
  • Load and unload all packages from vehicles
  • Assist residents and their guests with general inquiries about the local area
  • Transport packages, dry cleaning, groceries etc. to the residences
  • Newspaper delivery
  • Assist the Residential Concierge when needed
What we offer
What we offer
  • Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
  • Complimentary meal per shift in employee dining room, OASIS
  • Complimentary dry cleaning of uniforms
  • Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training
  • Monthly Employee Recognition celebrations and Bi-Annual Employee Parties
  • Parttime
Read More
Arrow Right

Seaway Residential Bellman

Enhance the residential experience by ensuring seamless exceptional service deli...
Location
Location
United States of America , Miami Beach
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Professional and courteous attitude
  • deals effectively with all levels of internal and external contacts
  • Experience in luxury hospitality
  • Fluent English
Job Responsibility
Job Responsibility
  • Enhance the residential experience by ensuring seamless exceptional service delivery
  • fostering a secure and welcoming environment
  • integrate the roles of doorman/page and runner
  • provide top-tier assistance, from welcoming residents and guests to managing deliveries and running errands
  • respond to all requests in a timely and efficient manner set forth by our core standards
  • flexible in handling other duties related to Residential Concierge department
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Complimentary Parking
  • Fulltime
Read More
Arrow Right
Remote jobs Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy