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Four Seasons Logo Four Seasons · Hospitality and Tourism

Residential Assistant

United States of America, Kailua-Kona Employment contract 28.09 USD / Hour · Job Posted May 29, 2026
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Job Description

As a Residential Assistant, you will play an essential role in supporting the daily operations of our luxury residential program. From coordinating deliveries to assisting with property readiness, you will ensure every detail is thoughtfully managed and every interaction reflects Four Seasons’ legendary service standards.

Job Responsibility

  • Provide operational support across Hualalai Villas & Homes residences and resort areas
  • Coordinate and deliver packages, laundry, and supplies with care and efficiency
  • Maintain organization and distribution of mail across designated locations
  • Support residential readiness, including vehicle and golf cart detailing
  • Assist with administrative and guest communication needs with professionalism and discretion
  • Collaborate with Property Management, Owner Services, and resort teams to ensure seamless service delivery
  • Maintain the cleanliness and presentation of common areas and workspaces
  • Uphold Four Seasons standards, policies, and commitment to exceptional service

Requirements

  • A genuine passion for hospitality and creating memorable guest experiences
  • Strong communication and interpersonal skills
  • Ability to work both independently and collaboratively in a team environment
  • Previous experience in a customer-facing or hospitality role preferred
  • Comfort using basic technology and systems
  • A valid Hawai‘i driver’s license with a clean driving record
  • Ability to perform physical tasks, including lifting up to 40 lbs and frequent movement throughout the resort

What we offer

  • Hourly Rate: $28.09
  • An on-site Naturopathic Doctor
  • 24-hour access to Indoor and Outdoor Gym
  • Holiday, Vacation & Sick pay
  • Robust Benefit Plan
  • Company Match 401K Plan
  • Laundered Employee Uniform
  • Free employee meals prepared by the Four Seasons Culinary ‘Ohana
  • Complimentary stays at Four Seasons Worldwide
  • Training and Development Opportunities
  • Employee Recognition Programs
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