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You will deliver high‑quality administrative, organisational and customer service functions that help our home operate safely, smoothly and in line with regulatory requirements. This is a varied and fast-paced role where no two days are the same. You’ll be an essential part of ensuring our home remains welcoming, organised and compliant.
Job Responsibility:
Providing efficient day‑to‑day administrative support
Managing correspondence, reports, newsletters and filing systems
Supporting with meeting preparation, agendas, minutes and follow‑up actions
Reception duties—greeting visitors and handling telephone enquiries
Diary management for the service and coordination of appointments
Maintaining accurate electronic and paper records
Assisting with audits, compliance tasks, training records and rota-related administration
Supporting recruitment activity such as interview admin and induction tracking
Handling incoming/outgoing mail and updating internal systems
Supporting the implementation of new business systems and maintaining communication boards
Requirements:
Organised
Proactive
People-focused administrator
Confidence to challenge the norm and try new things
Curious by asking questions and showing an interest in training and development opportunities
Treating people with kindness, dignity, and respecting boundaries
Bringing your best self to work, being happy and positive in the way you work
What we offer:
Discount and reward portal
Full employee assistance program
Access to workplace Mental Health First aiders
Life insurance style benefit
Enhanced maternity, paternity, and adoption leave
A funded DBS (initial DBS only)
Access to nationally recognised qualifications
Quarterly coffee mornings and annual celebration days
Staff recognition awards
Early access to wages through the LevelPay app
Annual leave that rises with your length of service
Enhanced pay rates for overtime and bank holidays
Dedicated wellbeing support, and access to departmental wellbeing activities