Resident Team Leader

• Deliver a high level of customer satisfaction
• Support the FSM in daily field activities, including technical support and specialist installations
• Promote a high level of Safe Working practices
• Carry out fundamental Field Service Engineering tasks
• Support the FSM in a Team Leader capacity
• Resource Management: Review Engineer performance monthly, Review jobs per day, Review chargeable hours per Engineer, Review training requirements, Monitor and Co-ordinate monthly PM Schedule/WIP, Undertake Engineer Audits
• Truck Installations: Effectively manage specialist trucks installations, Monitor and adhere to outlined budgeted costs, Carry out detailed and timely site surveys prior to installations, Ensure all Method Statements and Risk assessments are up to date and adhered too
• Profit and Loss: Monitor costs and revenues with the FSM, Support in achievement of targeted PM’s, Maximise First Time Fix
• Operational Efficiency: Develop a comprehensive understanding of Crown systems
• Safety and Risk Management: Lead by example in promoting a safe working environment for all

• Must hold full UK Driving Licence
• Proficient in fault-finding and repair
• Educated with an ability to achieve a grade C in English and maths at GCSE
• Experience of Health & Safety requirements working in a workshop practice
• Commitment to continuing personal and professional development
• Excellent organisational skills, resourceful and solution driven
• A high standard of accuracy and attention to detail
• Ability to multi‐task, prioritising workloads to work to tight deadlines
• Ability to work independently or in a team
• Clear communication skills – oral and written
• Consultation and negotiation skills
• Flexibility to cope with diverse needs of the post
• Highly motivated and possessing a resilience to work under pressure

Engineering qualification

• Company van and fuel card provided with the option for private use
• 25 days holiday
• Company pension plan
• 25 days annual leave plus bank holidays
• Excellent discount scheme with access to the best perks from some of the UK’s biggest brands
• Tell Us Health