Resident Support and Safeguarding Officer Job at Service Care Solutions (London)

Housing and Income Support Officer

The Housing & Income Support Officer will provide robust occupancy related suppo...

Location

United Kingdom , Oxford

Salary:

31200.00 - 36400.00 GBP / Year

360 Resourcing Solutions

Expiration Date

March 03, 2026

Requirements

Relevant qualification in housing management, safeguarding, or a related field (e.g., CIH Level 3, Diploma in Housing, or equivalent experience)
Safeguarding and welfare benefits training (or willingness to undertake)
Strong knowledge of rent collection processes, arrears prevention, and welfare benefits
Experience in housing management, income collection, or occupancy sustainment
Experience working with vulnerable residents and understanding safeguarding protocols
Experience working to strict deadlines without compromising content and service
IT literate with experience using MS Office packages
Ability to identify and respond to safeguarding concerns effectively
Strong communication and negotiation skills to engage with residents and external agencies
Ability to manage caseloads, prioritise workload, and work independently

Job Responsibility

Monitor rent accounts, identify arrears, and take proactive steps to prevent debt escalation
Engage with residents to agree on affordable repayment plans and provide budgeting support
Assist residents in accessing Housing Benefit, Universal Credit, and other financial and/or benefit entitlements
Work closely with the Finance team to address outstanding debts and implement effective debt management strategies
Help residents maintain their occupancies by addressing housing-related challenges such as rent issues, challenging behaviour, non-engagement, and property maintenance concerns
Conduct regular occupancy sustainment visits, tenancy reviews, inspections, health and safety visits, welfare checks, and support assessments
Identify safeguarding concerns, ensuring they are reported and escalated in line with organisational and legal requirements
Work with support agencies, social services, and safeguarding leads to ensure residents receive the necessary protection and interventions
Maintain accurate and confidential records of safeguarding cases and actions taken
Assist in managing occupancy breaches, challenging behaviour complaints, and safeguarding incidents

What we offer

33 days annual leave (inclusive of bank holidays)
Blue Light card and other discounted shopping
Employee Assistance Plan - with access to free counselling
Cycle to Work Scheme (after probation)
Enhanced family friendly leave
Flexible and agile working opportunities (role dependent)
Professional qualification sponsorship and study leave
£500 refer a friend bonus scheme
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS

Fulltime

Housing Officer

Make a real impact by supporting vulnerable adults at risk of homelessness to bu...

Location

United Kingdom , Alveston, South Gloucestershire

Salary:

14.50 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Experience supporting vulnerable adults in supported housing
Understanding of homelessness, safeguarding and PIE approaches
Strong communication, engagement and advocacy skills
Confidence managing a varied caseload and good IT literacy
A DBS (ideally registered on the Update Service)
References covering the last 2 years
To be a driver, due to service requirements

Job Responsibility

Deliver tailored 1‑to‑1 support
Work closely with external agencies
Maintain accurate case notes and support plans
Safeguard vulnerable adults in line with procedures
Promote equality, inclusion and resident empowerment
Contribute to service improvement and positive change

What we offer

Holiday, reward schemes, full training

Fulltime

New

Housing Manager

This is a challenging and rewarding opportunity to lead housing teams based acro...

Location

United Kingdom , Wrexham

Salary:

42546.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in people management, including supporting and managing performance
Experience managing multiple priorities in a fast-paced environment
Strong understanding of housing compliance, income, voids and allocations
Ability to make sound decisions, manage risk and work confidently with stakeholders
Strong communication and organisational skills

Job Responsibility

Team leadership & people management: Lead, motivate, coach and support Housing Officers
Create an inclusive, high-performing team culture
Ensure personal development plans align with organisational priorities
Housing management & compliance: Oversee housing services including tenancy management, ASB and safeguarding
Ensure compliance with legislation, policies and partnership agreements
Resident support & wellbeing: Support residents to sustain tenancies and live well
Community & partnership working: Work collaboratively with internal teams, local authorities, partner agencies and community groups
Culture & values: Promote ClwydAlyn’s values of Trust, Kindness and Hope

Fulltime

New

Admin Receptionist / Customer Support Coordinator

Admin Receptionist / Customer Support Coordinator for a 33-Bed Young Refugee Sup...

Location

United Kingdom , Nottingham

Salary:

12.95 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Experience within supported housing, healthcare, or social care
Strong administrative and record-keeping skills
Understanding of safeguarding and risk management
Ability to manage confidential information
Experience working with vulnerable individuals
Good IT skills and system confidence
Strong communication skills (essential due to language barriers)
Enhanced DBS required

Job Responsibility

Provide a welcoming and professional front desk service
Support with daily sign-ups of new residents, explaining tenancy conditions and scheme policies
Ensure residents receive high quality guidance and support
Promote customer involvement and engagement
Maintain accurate and confidential case management records
Ensure all administration, handover notes and systems are updated daily
Manage works orders, invoicing processes and assist with monitoring arrears
Handle internal and external calls in line with service standards
Ensure compliance with GDPR, safeguarding and organisational policies
Escalate safeguarding or risk concerns appropriately

Parttime

Assistant Engagement Officer

Join YMCA Trinity Group as an Assistant Engagement Officer and play a key role i...

Location

United Kingdom , Ipswich

Salary:

10158.72 GBP / Year ▼

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

High standard of communication, people and organisational skills
Proven ability to use IT software including Microsoft Office and online databases
Ability to work within a reactive environment and stay calm when under pressure
Able to work evenings and weekends, including public holidays on a rota basis

Job Responsibility

Help deliver engagement and intervention programmes tailored to the needs of young people
Plan activities and provide one-to-one support that encourages personal growth and independence
Create a safe, supportive, and inspiring environment for young residents

What we offer

5 weeks holiday & public holiday allowance, plus a paid day off for your birthday (Pro rata)
Competitive rates of pay and company pension (NEST Scheme)
Your DBS Check Facilitated / Cost Paid as part of your onboarding
Supported induction, ongoing ‘on the job learning’, regular supervisions and internal progression opportunities
Commitment to work life balance

Parttime

New

Outreach Housing Support Worker

This role is based within a 33-bed supported accommodation service for young ref...

Location

United Kingdom , Nottingham

Salary:

12.95 - 13.95 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Proven experience working with vulnerable individuals within supported housing, healthcare or social care
Experience managing a caseload and delivering structured support
Strong understanding of safeguarding, risk assessment and escalation procedures
Knowledge of housing management principles
Excellent record-keeping and IT skills
Ability to work within a multi-agency and legislative framework
Strong verbal and written communication skills
Culturally sensitive and able to support individuals facing language barriers
Ability to manage conflicting demands and prioritise effectively
Enhanced DBS required

Job Responsibility

Manage an individual caseload of residents
Conduct initial assessments and daily sign-ups of new residents
Explain tenancy agreements, rent payment arrangements and scheme policies
Complete inventory checks of furniture and equipment
Identify, review and monitor support needs
Develop and regularly review person-centred support plans
Support residents to achieve agreed goals and move towards independent living
Provide guidance and signposting to appropriate internal and external services
Manage the front desk and act as first point of contact for residents and visitors
Handle internal and external calls in line with service standards

Fulltime

Tenancy Sustainment Officer

An exciting opportunity for an experienced Tenancy Sustainment Officer to suppor...

Location

United Kingdom , Sevenoaks

Salary:

34714.00 GBP / Year

Service Care Solutions

Expiration Date

February 23, 2026

Requirements

Previous experience in a similar tenancy sustainment, housing support or support worker role within housing, local authority or the voluntary sector
Experience supporting vulnerable people with complex needs such as mental health, substance misuse or domestic abuse
Strong knowledge of welfare benefits, housing legislation and tenancy sustainment best practice
Proven ability to deliver person-centred, outcome-focused support
Excellent communication, engagement and multi-agency working skills
Confident lone worker with knowledge of safeguarding and risk management

Job Responsibility

Manage a caseload of vulnerable residents, carrying out assessments, home visits and ongoing support
Deliver tenancy-related support focused on independence, stability and positive outcomes
Provide crisis intervention and immediate support where required
Support residents to access welfare benefits, discretionary funding and appeal decisions
Work collaboratively with internal teams and external statutory and voluntary agencies
Develop and maintain support plans using strengths-based and outcomes-focused approaches
Maintain accurate case notes, meet KPIs and contribute to reports, case studies and service improvements

What we offer

£250 referral bonus for successful candidate recommendations

Fulltime

!

Resident Care Specialist

As a Resident Care Specialist, you’ll play an essential role in enriching the li...

Location

United States

Salary:

125000.00 - 130000.00 USD / Year

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

Registered Nurse (RN) or Licensed Practical Nurse (LPN) in good standing, licensed by the states in which you are assigned
Minimum of three (3) years of senior living experience in a leadership role
Previous experience as a Director of Health and Wellness in an Assisted Living or Memory Care environment
BLS Certification required
Experience supporting multi-state operations preferred
Strong knowledge of assisted living and memory care regulations, clinical practices, and quality standards
Ability to identify and respond to high-risk resident concerns with timely, appropriate interventions
Proficiency in Microsoft Office and ability to learn new software systems
Exceptional organizational and time management skills
ability to manage multiple priorities effectively

Job Responsibility

Provide guidance to community clinical teams to ensure consistent, high-quality resident care in compliance with regulatory standards and company policies
Support and supplement the Director of Health and Wellness during vacancies or as assigned for special projects
Execute departmental goals, objectives, and policies while monitoring key performance metrics
Ensure compliance with all federal, state, and local regulations and organizational standards
Track regulatory outcomes, identify trends, and collaborate on corrective or performance improvement plans
Participate in the review of incidents, accidents, and clinical risk scenarios to safeguard residents and mitigate liability
Lead and educate teams on infection control and prevention programs
Guide communities through communicable disease management and reporting to health departments as required
Conduct quality rounds and compliance audits
develop and implement corrective action plans as needed

What we offer

Comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positions
Competitive wages
Early access to earned wages before payday!
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer match
Paid training
Opportunities for growth and advancement
Meals and uniforms

Resident Support and Safeguarding Officer

Service Care Solutions

Location:
United Kingdom , London

Category:
-

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 19, 2026

Expiration:
March 15, 2026

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