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The Resident Service Professional is often the first point of contact for prospective residents. This position allows you to build relationships with prospective residents and show them why they should select a Chestnut Hill Realty apartment as their home. Making residents feel at home is an important aspect of your position, with responsibilities that include maintaining high levels of resident satisfaction and retention.
Job Responsibility:
Build relationships with prospective residents, identify needs, show apartments, overcome objections, and close the deal by obtaining the lease paperwork
Assist in the planning and running of resident get-togethers or events on the property
Share in the responsibility of completing monthly administrative tasks in an orderly and timely manner to ensure the property’s paperwork is organized and complete
Requirements:
Must be able to work the following schedule: Tuesday-Saturday
Must be team oriented with ability to work independently on occasion
Must have a customer service orientation with problem solving mindset
Knowledge of MS Word, Excel and Outlook. Ability to learn and operate company software programs
Must own a vehicle
self-motivated, sales/customer service experience and the flexibility to work Sunday’s and Holidays
Nice to have:
Don’t have apartment leasing experience? Don’t worry! All you need to be successful is to be interested in meeting and connecting with all types of people and the desire to learn.
What we offer:
Attractive total compensation package with hourly base pay plus commissions and incentives
Excellent benefits package including: medical, dental, vision, 401(k), 2 weeks of vacation, your birthday off, PTO for volunteer hours