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We are looking for a dedicated Resident Services Coordinator to join our team in Brunswick, Maine. This contract position requires a detail-oriented individual who can foster positive relationships with residents, coordinate communications effectively, ensure compliance with policies, and travel to multiple locations. The role involves working closely with residents, staff, and community partners to enhance the quality of life for individuals in programs.
Job Responsibility:
Facilitate communication between residents and management through meetings, newsletters, and notices to ensure policy compliance
Collaborate with property management on resident education
Identify resident needs and coordinate with staff and community organizations to address challenges and deliver services
Provide on-site support for facilities serving elderly and disabled households, including assistance with Social Security and Medicare inquiries
Monitor grant opportunities and assist in preparing applications for programs that enhance resident self-sufficiency and wellness
Organize and guide resident groups and committees in planning and executing community events and activities
Maintain accurate records of programs and services, ensuring organized documentation
Work in a team environment while managing multiple tasks efficiently
Support residents during stressful situations with attention to detail and empathy
Requirements:
Proven ability to work effectively with a diverse range of individuals, including residents and agency staff
Proficiency in computer applications, especially Microsoft Office Suite
Strong organizational skills and the ability to manage multiple responsibilities simultaneously
Excellent verbal and written communication skills
Self-motivated with a proactive approach to problem-solving and decision-making
Ability to remain composed during stressful or conflict situations
Nice to have:
Experience in coordinating events or community programs is preferred
Familiarity with social services programs such as Social Security and Medicare is a plus
What we offer:
medical, vision, dental, and life and disability insurance