Resident Services Associate Job at 360 Resourcing Solutions (Leeds)

Office & Client Services Associate

Our client is looking for an enthusiastic, self motivated person to join their F...

Location

United Kingdom , Edinburgh

Salary:

12.21 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in a customer service role with excellent verbal and written communication skills
Administrative and organisational experience
Customer service or sales experience - ideally in property, hospitality, or retail
Quick-thinking and able to respond effectively & efficiently
Confident, courteous, and professional demeaner

Job Responsibility

Deliver front of house support to residents and visitors, creating a welcoming environment where individuals feel comfortable raising concerns about their accommodation or wellbeing
Accurately update and manage the company's internal booking and customer relationship management systems
The role includes a sales element - encouraging re-lets, conducting show flat tours and supporting the lettings process
Assist with property tours to support maximum occupancy
Ensure the building is operated and maintained in line with company policies and procedures to provide a high-quality service
Respond promptly and effectively to enquiries and complaints, taking appropriate action in accordance with company procedures
Gather and act on feedback to continuously improve services
Organise and deliver monthly events and assist with the coordination of open days
Maintain review scores across all platforms at or above 4 stars
Comply with all Health and Safety regulations

What we offer

25 days holiday, plus bank holidays
Paid overtime
Pension scheme
Life Assurance cover
Employee Assistance Scheme

Fulltime

Lead Resident Engineer – Service Provider Customer

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor degree in engineering with 12+ of experience with relevant network troubleshooting experience
Proven experience in designing and managing large service Provider networks
Strong influencing skills, design, consultation, and presentation experience directly related to operational experience
Understand Network security, Service provider core & edge network, Data centre troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the lab
Strong Junos skills and understanding of product architectures
Strong Network security, Service Provider, data centre, large Enterprise/ISP network design & solution provider skills
The ability to work independently and to function in a team environment
Strong customer interface and presentation skills
Effective communication and teamwork skills as the role works with many organizations within Juniper as well as with the customer
Effective written communications as the status of Design projects and network problems must be regularly communicated

Job Responsibility

Hold design and information-gathering workshops with the Customer to understand the Customer’s existing network design
Identifies, researches, and resolves technical problems of a diverse scope, where analysis of data requires evaluation of identifiable factors
Assist to customer/partner for troubleshooting the network’s design and architecture issues, analysing network and device configurations
Works internally with Juniper SE and Engineering team to relay & drive functionality requirements specific to customer environment
Works closely with other resident engineers, customer and Juniper Technical Assistance Centre to optimize network
Acts as a customer technical liaison for Juniper Networks support and development teams
Testing product features and functionality to provide solution post implementation to meet design requirement
Providing deployment guidance to ensure that implementations are consistent with design specifications
Applying extensive industry experience to improve network performance and proactively analyse potential enhancements
Evaluating technical specifications for interoperability

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Resident Building Services Engineer

Resident Building Services Engineer to join our team and ensure the effective de...

Location

United Kingdom , Holborn

Salary:

40000.00 GBP / Year

Atlas Facilities Management Limited

Expiration Date

Until further notice

Requirements

Proven experience in building services or facilities maintenance
Knowledge of Mechanical, Electrical, Plumbing & HVAC systems
Ability to work independently and supervise others when required
Strong communication and client-facing skills
Relevant qualifications and competency checks
GCSE in English and Maths or Equivalent (Essential)
2 years previous experience within similar environment and in particular across area multi sites and multi-discipline service delivery
Background in engineering/property maintenance
Ability to manage priorities in line with business needs
Comprehensive understanding of domestic plumbing and heating systems

Job Responsibility

Organising and completing Planned Preventative Maintenance (PPM) in line with the PPM schedule
Responding to reactive maintenance requests promptly and professionally
Installing and repairing plant and associated systems
Supervising other engineers and subcontractors when required
Carry out PPM tasks in accordance with SFG20 standards on Mechanical, Electrical, Plumbing & HVAC equipment
Identify and report additional works
Maintain housekeeping standards
Communicate effectively with clients and head office
Complete accurate engineer reports for purchasing and returns

Fulltime

Sales Associate

The Sales Associate (SA) contributes and supports the overall sales functions of...

Location

United States , Findlay

Salary:

21.00 - 23.00 USD / Hour

Dewolfe Place

Expiration Date

Until further notice

Requirements

Associates degree preferred
One (1) years’ experience in an administrative sales or customer service role
Ability to communicate effectively in writing and verbally, speaking the primary language of the residents
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to draft routine reports and correspondence
Ability to speak effectively before groups of customers or employees of an organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to apply common sense understanding to solve problems and conduct instructions furnished in written, verbal, or diagram form
Ability to use the Microsoft Office suite, preferably the latest version or higher, including Word, Outlook, and Excel

Job Responsibility

Answers inbound sales calls, engaging with prospects/influencers to ascertain full contact information and perform the first level of discovery process
Greets tours, escorts to the Discovery Room while engaging with the prospects/influencers to create a smooth introduction to the Director of Sales
Manages the customer relationship management system including prospect/influencer data to ensure accuracy and completeness
Produces weekly, monthly, and quarterly sales reports in accordance with a schedule of reports or as requested
Assists daily in visiting model apartment(s) and tour path to ensure the community is ready for company, shows well and meets the model apartment standards including sight, sound, and scent
Makes outbound calls to prospects/influencers that demonstrate effective telephone sales skills resulting in the generation of a tour or mutually agreed upon next step
Monitors sales collateral to ensure inventory levels are appropriate, orders sales collateral through the online portal as needed
Organizes, coordinates, and assists in the planning and execution of the sales event calendar
Conducts tours as needed during sales coverage times or when other sales team members are committed to other prospects/influencers
Administers the “UPs” log as the gatekeeper of all new prospects to ensure equitable distribution of leads to the Director of Sales

What we offer

medical
dental
vision
life and disability insurances
paid time off
paid holidays
401(k) plan with company match
Employee Assistance Program
accident insurance policies

Fulltime

Floating Leasing Associate

Are you outgoing, love to talk to people, thrive in a fast-paced environment and...

Location

United States , Mesa

Salary:

Not provided

Aspen Square Management

Expiration Date

Until further notice

Requirements

2+ years sales experience (retail sales, hospitality, restaurant experience is transferable)
Marketing experience (working with social media platforms, event planning, creating flyers, etc.)
Customer service experience
Able to multitask effectively and problem solve
Ability to work full-time including weekdays and Saturdays
Must possess a valid driver’s license and have reliable transportation to and from work

Job Responsibility

Be knowledgeable about your product
Answer phone calls, emails, and any inquiries about the community
Work toward meeting and exceeding property goals
Contribute to marketing outreach and execute creative concepts through social media platforms, resident events and building relationships
Provide Aspen-level customer service to our residents
Maintain a friendly, positive, and upbeat attitude
Handle all administrative tasks including leasing paperwork, qualifying residents, processing renewals, and collecting rent
Walk the property as needed and partner with on-site maintenance to keep the office and clean and presentable
All other duties as assigned

What we offer

Competitive pay
Bonus potential
Full benefits package including health, vision, and dental insurance
Flexible spending accounts
401k with company match
Paid vacation
Holidays
Sick leave

Fulltime

Property Maintenance Associate

We're looking for a proactive and organized Property Maintenance Associate to jo...

Location

United States , Boston

Salary:

Not provided

Groma (MA)

Expiration Date

Until further notice

Requirements

1+ years of experience in customer service or hospitality position, experience in the real estate industry a plus!
Strong computer and Excel skills (Google Suite experience preferred)
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Diligent and efficient documentation, task, and schedule management skills
An active driver's license is required for this role.

Job Responsibility

Field all inbound maintenance requests from residents via phone, email, and our resident portal
Triage and prioritize maintenance issues, dispatching our in-house field technicians or third-party contractors as needed
Manage the scheduling and follow-up of all maintenance tasks to ensure timely and effective resolution
Maintain accurate records of all work orders, including billing and completion details
Assist with on-site inspections for apartment turnovers and quarterly property checks, specifically focusing on maintenance and repair needs
Complete quarterly supply inventory audits to ensure our team has the necessary materials on hand
Assist with the move-in and move-out process, performing maintenance-focused walkthroughs
Participate in property operations meetings and projects
Assist with the onboarding of new triple-decker acquisitions to the portfolio
Help with the implementation of maintenance-specific policies and procedures.

What we offer

Medical, dental, and vision insurance
401(k) with company match
Paid time off
5% 401k match
Fully covered high-quality health and dental insurance plans
Fully covered commuter passes for bus, subway, boat, or commuter rail
Competitive paid time off policy
13 official company holidays
1 floating holiday.

Fulltime

211 Housing Plus Navigator

211 Missouri and Southwest Illinois is a 24-hour comprehensive information and r...

Location

United States , St. Louis

Salary:

Not provided

United Way

Expiration Date

Until further notice

Requirements

Associates degree or 2-3 years equivalent experience in homeless services or social services (preferred experience in homeless services)
Advanced customer service and problem-solving skills
Must have good to excellent verbal skills
empathetic listening skills
Ability to work under pressure and in a call center environment
High level of attention to detail and high level of accuracy
Ability to successfully assess a situation and make recommendations based on various factors
Must be able to handle difficult situations with mature attitude, judgment, poise, tact and diplomacy
Must be able to accurately type 45 wpm
Proficient in Microsoft Office applications and be able to utilize multiple computer-based systems

Job Responsibility

Respond to calls to the Helpline, completing intake and assessment on each case
Refer those in immediate need of shelter to appropriate city or county facilities
Professionally and sensitively perform intake and assessment, gathering demographic and situational information and entering data accurately into the identified HMIS database and using other tools to determine bed availability when needed
Screen clients for program eligibility to inhouse programs, complete referral forms thoroughly and accurately
properly code referrals made for callers
forward referrals to prevention housing counselors the same day that they are generated
Make referrals to other community resources as appropriate
As assigned, take a bed count at city and county funded shelters three times daily
Adhere to residency requirements when making referrals to emergency shelters
Provide telephone numbers for independent shelters as appropriate

Fulltime

Admissions Coordinator

The Admissions Coordinator will work with a small, dedicated team alongside the ...

Location

Australia , Waratah

Salary:

Not provided

HammondCare

Expiration Date

Until further notice

Requirements

Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action
At least 3 year’s demonstrated experience in a busy administration role
Experience working in a sales capacity
Excellent communication skills, both written and oral
The ability to engage with external stakeholders and develop relationships to better promote HammondCare
Ability to work independently and as part of a team
Empathy, compassion and patience with the ability to build rapport and trust
Financial acumen
Experience and knowledge of Aged Care fees and charges and be able to apply this to the preparation of resident agreements – desirable
Experience working in the aged care section - desirable

Job Responsibility

Articulates HammondCare’s differentiated services to prospective residents and their representatives, communicating clearly the services and benefits HammondCare offers
Ensure that applicants / representatives understand the costs associated with moving into residential aged care, and the different payment options that are available to them
Provide all necessary information to the Residential Managers to ensure the best possible decision can be made with respect to admission of new residents
Follow streamlined and timely processes in order to understand resident needs, goals and preferences and admit them to a HammondCare service which best meet their needs
Establish effective communication with prospective residents and their representatives
Establish effective relationships within the local team
Promotion and establishing close relationships, regular networking with other HammondCare services and external related organisations in local clinical and social networks to facilitate clear referral pathways
Participate within a continuous quality improvement team environment
Review occupancy levels and maintain targeted occupancy rates by actively managing the waiting list
Understand the financial implications vacancies and meeting occupancy targets

What we offer

NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
Additional leave purchase options and 14 weeks paid parental leave
Flexible working options
Discounts on everyday products and services
Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
Free independent, confidential counselling services, wellbeing resources and webinars available through our Employee Assistance Program (EAP) for you and your family
Health & Wellbeing programmes
Reward & Recognition programmes
Referral bonuses
Career and professional development opportunities

Fulltime

Resident Services Associate

360 Resourcing Solutions

Location:
United Kingdom , Leeds

Category:
Real Estate

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 12, 2026

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