Resident Services Associate Job at 360 Resourcing Solutions (Manchester)

Resident Services Associate

Based at Forbes Place in Aberdeen, this part-time role is ideal for someone pass...

Location

United Kingdom , Aberdeen

Salary:

14.02 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Word, Excel, Outlook, and booking systems
Strong understanding of on-site health and safety requirements
Excellent organisation, attention to detail, and communication skills
A proactive, positive, and professional approach

Job Responsibility

Provide first-class customer service to residents and visitors
Handle enquiries and support with viewings, move-ins, and check-outs
Maintain accurate records for inventories, inspections, and meter readings
Log and follow up on maintenance issues and contractor access
Manage keys, parking, and security to ensure the building runs smoothly
Support resident events and community engagement initiatives
Keep communal areas and available apartments presented to the highest standards
Collaborate with marketing to prepare videos and photography when required
Uphold health, safety, and security standards at all times

What we offer

33 days holiday (pro rata) + the option to buy 5 more
Up to 5% matched pension scheme
3x salary life assurance (option to increase to x4)
Employee Assistance Programme (EAP)
24-hour Digital Doctor access
Health Assured Wisdom App
Competitive parental leave
Discounts platform with hundreds of retailers, restaurants, and gyms

Parttime

Resident Services Associate

Resident Services Associate – Chapel Wharf, Dandara Living (Part-Time). At Danda...

Location

United Kingdom , Manchester

Salary:

13126.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in customer service, hospitality, residential lettings or property management
Strong IT skills, including Microsoft Word, Excel and Outlook, and confidence using databases or booking systems
A proactive, positive and professional approach
The ability to remain calm and confident in challenging situations

Job Responsibility

Provide a first-class customer experience to residents and guests, acting as one of the key on-site contacts
Handle resident enquiries, feedback and requests, ensuring timely and professional responses
Manage incoming and outgoing parcels and post
Coordinate and manage bookings for resident amenity spaces, ensuring areas remain tidy and presentable
Conduct apartment viewings and support prospective resident enquiries
Complete move-in appointments, inventories, meter readings and key management
Assist with tenancy inspections, mid-term and move-out processes
Log maintenance issues and liaise with the FM team to ensure prompt resolution
Carry out security walks and building inspections as required
Support resident communications, events and community initiatives

What we offer

33 days holiday (pro rata) + option to purchase up to 5 extra days
Employee Assistance Programme (EAP)
Health Hero digital doctor – 24-hour virtual medical support
Health Assured Wisdom App
My Benefits discount platform – access to hundreds of discounts
Cycle-to-work scheme
Employer matched pension scheme up to 5%
Life assurance x3 (with the option to extend to x4)
Competitive parental leave
Quarterly recognition awards

Parttime

Resident Services Associate

Based at Granary Quay, this role is ideal for someone passionate about customer ...

Location

United Kingdom , Glasgow

Salary:

28184.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Word, Excel, Outlook, and booking systems
Strong understanding of on-site health and safety requirements
Excellent organisation, attention to detail, and communication skills
A proactive, positive, and professional approach
ARLA, TPI, or COSHH qualifications (desirable – training can be provided)

Job Responsibility

Deliver first-class customer service to residents and guests
Act as a primary point of contact for all resident enquiries
Proactively gather and respond to resident feedback
Manage incoming and outgoing post and parcels
Coordinate bookings and upkeep of resident amenity spaces
Handle noise complaints, escalating where appropriate
Foster a strong community through events, communication, and engagement initiatives
Support resident communications via social media and resident portals
Assist with open days and resident events
Coordinate resident services (both in-house and via third parties)

What we offer

33 days holiday (pro rata) + the option to buy 5 more
Up to 5% matched pension scheme
3x salary life assurance (option to increase to x4)
Employee Assistance Programme (EAP)
24-hour Digital Doctor access
Health Assured Wisdom App
Competitive parental leave
Discounts platform with hundreds of retailers, restaurants, and gyms

Fulltime

Resident Services Associate

The Front Desk Agent should be impeccably mannered & discreet. Greet visitors to...

Location

United States , Miami

Salary:

Not provided

Associa

Expiration Date

Until further notice

Requirements

High school graduate or equivalent vocational training certificate
Compute basic arithmetic
Fluency in English both verbally and non‑verbally
Provide legible communication and directions
Ability to: Perform job functions with attention to detail, speed and accuracy
Prioritize and organize
Be a clear thinker, remaining calm and resolving problems using good judgment
Follow directions thoroughly
Understand guest/member's service needs
Work cohesively with co‑workers as part of a team

Job Responsibility

Greeting vendors, residents and their guests
Coordinating all deliveries of packages, flowers, restaurant food
Duties include controlling and monitoring security cameras
Monitoring of building's exterior doors, and maintaining a secure environment for our residents
Monitoring and Controlling guest/vendor access to residential floors
Collaborating with other building staff personnel, and ensure residents, and their guests needs are met
Review daily front desk procedures and facilitate communication between unit owner, maintenance team and property management
Ensure all areas are maintained in a professional and clean manner during shift
Follow all safety and security policies, programs and procedures
Be able to handle crisis situations in the event of emergency and/or fire

Fulltime

Resident Services Associate

Resident Services Associate – Chapel Wharf, Dandara Living (Part-Time). At Danda...

Location

United Kingdom , Manchester

Salary:

13126.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in customer service, hospitality, residential lettings or property management
Strong IT skills, including Microsoft Word, Excel and Outlook, and confidence using databases or booking systems
A proactive, positive and professional approach
The ability to remain calm and confident in challenging situations

Job Responsibility

Provide a first-class customer experience to residents and guests, acting as one of the key on-site contacts
Handle resident enquiries, feedback and requests, ensuring timely and professional responses
Manage incoming and outgoing parcels and post
Coordinate and manage bookings for resident amenity spaces, ensuring areas remain tidy and presentable
Conduct apartment viewings and support prospective resident enquiries
Complete move-in appointments, inventories, meter readings and key management
Assist with tenancy inspections, mid-term and move-out processes
Log maintenance issues and liaise with the FM team to ensure prompt resolution
Carry out security walks and building inspections as required
Support resident communications, events and community initiatives

What we offer

33 days holiday (pro rata) + option to purchase up to 5 extra days
Employee Assistance Programme (EAP)
Health Hero digital doctor – 24-hour virtual medical support
Health Assured Wisdom App
My Benefits discount platform – access to hundreds of discounts
Cycle-to-work scheme
Employer matched pension scheme up to 5%
Life assurance x3 (with the option to extend to x4)
Competitive parental leave
Quarterly recognition awards

Parttime

Resident Services Associate

Resident Services Associate – Botanica, Dandara Living. At Dandara Living, we ar...

Location

United Kingdom , Manchester

Salary:

28184.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office, including Word, Excel, and Outlook
Experience with booking systems or databases
A strong understanding of health and safety requirements on site
A passion for delivering excellent customer service
ARLA, IRPM, or COSHH qualifications are desirable

Job Responsibility

Provide the highest level of customer service to residents and guests
Assist with Parcelsafe deliveries and collections
Handle resident and guest enquiries
Manage bookings for resident amenity spaces
Conduct move-in appointments, inventories, and meter readings
Compile and maintain inventories, perform mid-term inspections
Log maintenance issues and coordinate with the team
Issue keys for new move-ins and manage key replacements
Keep communal spaces clean, presentable, and inviting
Manage vehicle parking records and address noise complaints

What we offer

33 days holiday + option to purchase up to 5 extra days
Employee Assistance Programme (EAP)
Health Hero digital doctor – 24-hour virtual medical support
Health Assured Wisdom App
My Benefits discount platform – access to hundreds of discounts at UK retailers, gyms, restaurants, and more
Cycle-to-work scheme
Employer matched pension scheme up to 5%
Life assurance x3 (with the option to extend to x4)
Competitive parental leave
Quarterly recognition awards

Fulltime

Resident Services Associate

Resident Services Associate – Leodis Square, Dandara Living. At Dandara Living, ...

Location

United Kingdom , Leeds

Salary:

27202.00 - 28184.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office, including Word, Excel, and Outlook
Experience with booking systems or databases
A strong understanding of health and safety requirements on site
A passion for delivering excellent customer service
ARLA, IRPM, or COSHH qualifications are desirable

Job Responsibility

Provide the highest level of customer service to residents and guests
Assist with Parcelsafe deliveries and collections
Handle resident and guest enquiries
Manage bookings for resident amenity spaces
Conduct move-in appointments, inventories, and meter readings
Compile and maintain inventories, perform mid-term inspections
Log maintenance issues and coordinate with the team
Issue keys for new move-ins and manage key replacements
Keep communal spaces clean, presentable, and inviting
Manage vehicle parking records and address noise complaints

What we offer

25 days holiday + option to purchase up to 5 extra days
Employee Assistance Programme (EAP)
Health Hero digital doctor – 24-hour virtual medical support
Health Assured Wisdom App
My Benefits discount platform – access to hundreds of discounts at UK retailers, gyms, restaurants, and more
Cycle-to-work scheme
Employer matched pension scheme up to 5%
Life assurance x3 (with the option to extend to x4)
Competitive parental leave
Quarterly recognition awards

Fulltime

Resident Services Associate

Resident Services Associate to support the Resident Services Manager in the day-...

Location

United Kingdom , Manchester

Salary:

28184.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office, including Word, Excel, and Outlook
Experience with booking systems or databases
A strong understanding of health and safety requirements on site
A passion for delivering excellent customer service
ARLA, IRPM, or COSHH qualifications are desirable

Job Responsibility

Provide the highest level of customer service to residents and guests
Assist with Parcelsafe deliveries and collections
Handle resident and guest enquiries
Manage bookings for resident amenity spaces
Conduct move-in appointments, inventories, and meter readings
Compile and maintain inventories, perform mid-term inspections
Log maintenance issues and coordinate with the team
Issue keys for new move-ins and manage key replacements
Keep communal spaces clean, presentable, and inviting
Manage vehicle parking records and address noise complaints

What we offer

33 days holiday + option to purchase up to 5 extra days
Employee Assistance Programme (EAP)
Health Hero digital doctor – 24-hour virtual medical support
Health Assured Wisdom App
My Benefits discount platform – access to hundreds of discounts at UK retailers, gyms, restaurants, and more
Cycle-to-work scheme
Employer matched pension scheme up to 5%
Life assurance x3 (with the option to extend to x4)
Competitive parental leave
Quarterly recognition awards

Fulltime

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