Resident Services Assistant Job at 360 Resourcing Solutions (Dublin)

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Resident Services Assistant

Are you ready to make your mark on the vibrant world of student accommodation? A...

Location

United Kingdom , Bristol

Salary:

27476.80 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Exceptional customer service skills, always displaying a helpful and patient attitude
Experience using Microsoft Office software
Quick and efficient learning ability
Proficient in presenting information accurately, professionally, and appropriately
Experience prioritising workload to meet competing deadlines without close supervision
Team player with a flexible approach
Previous customer service experience is desirable

Job Responsibility

Provide a warm and friendly meet and greet service, reception support, and help desk assistance
Contribute to various back-office functions, providing administrative support to the operations team and General Manager
Support open days, intake days, and departures
Assist students, visitors, and external contacts on a day-to-day basis
Handle customer and visitor inquiries via email, website, telephone, and in person
Provide accurate and appropriate advice and information
Operate a professional helpdesk and telephone service
Respond promptly and helpfully to student queries
Address and resolve any complaints that arise

What we offer

Generous holiday package of 25 days, plus bank holidays
Access to a range of exclusive retail discounts
Birthday off work
Cycle-to-work scheme
2 charity days per annum
Opportunity to work towards a nationally recognised qualification

Fulltime

Resident Services Assistant

Are you ready to make your mark on the vibrant world of student accommodation? A...

Location

United Kingdom , Nottingham

Salary:

27476.80 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Exceptional customer service skills, always displaying a helpful and patient attitude
Experience using Microsoft Office software
Quick and efficient learning ability
Proficient in presenting information accurately, professionally, and appropriately
Experience prioritising workload to meet competing deadlines without close supervision
Team player with a flexible approach
Previous customer service experience is desirable

Job Responsibility

Provide a warm and friendly meet and greet service, reception support, and help desk assistance
Contribute to various back-office functions, providing administrative support to the operations team and General Manager
Support open days, intake days, and departures
Assist students, visitors, and external contacts on a day-to-day basis
Handle customer and visitor inquiries via email, website, telephone, and in person, providing accurate and appropriate advice and information
Operate a professional helpdesk and telephone service
Promptly and helpfully respond to student queries
Address and resolve any complaints that arise

What we offer

Generous holiday package of 25 days, plus bank holidays
Access to a range of exclusive retail discounts
Birthday off
Cycle-to-work scheme
2 charity days per annum
Opportunity to work towards a nationally recognised qualification

Fulltime

Resident Services Assistant

Are you ready to make your mark on the vibrant world of student accommodation? A...

Location

United Kingdom , Edinburgh

Salary:

27476.80 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Exceptional customer service skills, always displaying a helpful and patient attitude
Experience using Microsoft Office software
Quick and efficient learning ability
Proficient in presenting information accurately, professionally, and appropriately
Experience prioritising workload to meet competing deadlines without close supervision
Team player with a flexible approach
Previous customer service experience is desirable

Job Responsibility

Provide a warm and friendly meet and greet service, reception support, and help desk assistance
Contribute to various back-office functions, providing administrative support to the operations team and General Manager
Support open days, intake days, and departures
Assist students, visitors, and external contacts on a day-to-day basis
Handle customer and visitor inquiries via email, website, telephone, and in person
Operate a professional helpdesk and telephone service
Address and resolve any complaints

What we offer

Generous holiday package of 25 days, plus bank holidays
Access to a range of exclusive retail discounts
Birthday off work
Cycle-to-work scheme
2 charity days per annum
Opportunity to work towards a nationally recognised qualification

Fulltime

Resident Services Assistant

At ORLA, we are creating vibrant student living communities across Europe where ...

Location

Italy , L'Aquila

Salary:

20000.00 - 22000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in customer service, hospitality, student accommodation, residential services or reception-based roles
Strong communication and interpersonal skills
Organised with good administrative ability
Comfortable working in a fast-paced and customer-facing environment
Positive, proactive and team-oriented attitude
Good IT skills and confidence using systems and databases
Flexibility to work weekends as part of a rota

Job Responsibility

Deliver exceptional customer service to students, visitors and stakeholders
Provide professional front desk and telephone support
Support student check-in and check-out processes
Manage keys, access fobs and visitor sign-in procedures
Support events, open days and property viewings
Assist with parcel management and general administration
Log maintenance requests and support facilities helpdesk operations
Support rent collection and overdue payment follow-up processes
Promote resident engagement and student wellbeing initiatives
Respond professionally to emergencies and complaints

What we offer

Opportunity to develop your career
Contribute ideas
Make a genuine impact
Supportive and ambitious team
Growing European business

Fulltime

Resident Services Assistant

Are you ready to make your mark on the vibrant world of student accommodation? A...

Location

United Kingdom , Liverpool

Salary:

27476.80 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Exceptional customer service skills, always displaying a helpful and patient attitude
Experience using Microsoft Office software
Quick and efficient learning ability
Proficient in presenting information accurately, professionally, and appropriately
Experience prioritising workload to meet competing deadlines without close supervision
Team player with a flexible approach

Job Responsibility

Provide a warm and friendly meet and greet service, reception support, and help desk assistance
Contribute to various back-office functions, providing administrative support to the operations team and General Manager
Support open days, intake days, and departures
Assist students, visitors, and external contacts on a day-to-day basis
Ensure a seamless and enjoyable experience for all
Handle customer and visitor inquiries via email, website, telephone, and in person, providing accurate and appropriate advice and information
Operate a professional helpdesk and telephone service
Promptly and helpfully respond to student queries
Address and resolve any complaints

What we offer

Generous holiday package of 25 days, plus bank holidays
Access to a range of exclusive retail discounts
Birthday off work
Cycle-to-work scheme
2 charity days per annum
Opportunity to work towards a nationally recognised qualification

Fulltime

Resident Services Assistant

Are you ready to make your mark on the vibrant world of student accommodation? A...

Location

United Kingdom , Glasgow

Salary:

13.21 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Exceptional customer service skills, always displaying a helpful and patient attitude
Experience using Microsoft Office software
Quick and efficient learning ability
Proficient in presenting information accurately, professionally, and appropriately
Experience prioritising workload to meet competing deadlines without close supervision
Team player with a flexible approach
Previous customer service experience is desirable

Job Responsibility

Provide a warm and friendly meet and greet service, reception support, and help desk assistance
Contribute to various back-office functions, providing administrative support to the operations team and General Manager
Support open days, intake days, and departures
Assist students, visitors, and external contacts on a day-to-day basis
Handle customer and visitor inquiries via email, website, telephone, and in person, providing accurate and appropriate advice and information
Operate a professional helpdesk and telephone service, promptly and helpfully responding to student queries
Address and resolve any complaints that arise

What we offer

Generous holiday package of 25 days, plus bank holidays
Access to a range of exclusive retail discounts
Birthday off work
Cycle-to-work scheme
2 charity days per annum
Opportunity to work towards a nationally recognised qualification

Parttime

Resident Services Assistant

Location

United Kingdom , Glasgow

Salary:

13.21 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Exceptional customer service skills, always displaying a helpful and patient attitude
Experience using Microsoft Office software
Quick and efficient learning ability
Proficient in presenting information accurately, professionally, and appropriately
Experience prioritising workload to meet competing deadlines without close supervision
Team player with a flexible approach
Previous customer service experience is desirable

Job Responsibility

Provide a warm and friendly meet and greet service, reception support, and help desk assistance
Contribute to various back-office functions, providing administrative support to the operations team and General Manager
Support open days, intake days, and departures
Assist students, visitors, and external contacts on a day-to-day basis
Handle customer and visitor inquiries via email, website, telephone, and in person
Provide accurate and appropriate advice and information
Operate a professional helpdesk and telephone service
Promptly and helpfully respond to student queries
Address and resolve any complaints

What we offer

Generous holiday package of 25 days, plus bank holidays
Access to a range of exclusive retail discounts
Birthday off work
Cycle-to-work scheme
2 charity days per annum
Opportunity to work towards a nationally recognised qualification

Parttime

Resident Services Assistant

Are you ready to make your mark on the vibrant world of student accommodation? A...

Location

United Kingdom , Sheffield

Salary:

27040.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Exceptional customer service skills, always displaying a helpful and patient attitude
Experience using Microsoft Office software
Quick and efficient learning ability
Proficient in presenting information accurately, professionally, and appropriately
Experience prioritising workload to meet competing deadlines without close supervision
Team player with a flexible approach
Previous customer service experience is desirable

Job Responsibility

Provide a warm and friendly meet and greet service, reception support, and help desk assistance
Contribute to various back-office functions, providing administrative support to the operations team and General Manager
Support open days, intake days, and departures
Assist students, visitors, and external contacts on a day-to-day basis
Handle customer and visitor inquiries via email, website, telephone, and in person, providing accurate and appropriate advice and information
Operate a professional helpdesk and telephone service, promptly and helpfully respond to student queries
Address and resolve any complaints

What we offer

Generous holiday package of 25 days, plus bank holidays
Access to a range of exclusive retail discounts
Birthday off work
Cycle-to-work scheme
2 charity days per annum
Opportunity to work towards a nationally recognised qualification

Fulltime

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