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Resident Service Agent

Thailand, Bangkok · Job Posted May 04, 2026
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Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • License or Certification: None

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  • Excellent communication skills and able to display sensitivity and understanding of resident’s needs
  • Excellent customer relations skills, a welcoming nature and plenty of energy & enthusiasm
  • Must be pro-active and able to use initiative to enhance the reputation of the building
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  • A good level of education with strong written and verbal communication skills
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  • To provide a warm and courteous welcome to all residents and visitors
  • To actively engage with residents, visitors, colleagues, and contractors to provide a seamless experience for residents
  • To co-ordinate day-to-day operations ensuring quality and service delivery always meet and exceed resident’s expectations
  • To anticipate residents’ needs by engaging and asking questions to understand those needs to be able to adapt services to those needs when required
  • Assisting residents moving into their apartment and completing apartment and appliance inductions as required
  • Supporting residents when moving out, ensuring all reports are filed, maintenance is actioned and deposit recommendations are made
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  • Excellent communication skills and able to display sensitivity and understanding of resident’s needs.
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