Resident Service Agent Job at JLL (London)

Resident Service Agent

Location

Thailand , Bangkok

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
License or Certification: None

Fulltime

Resident Service Agent

JLL are looking to recruit a Resident Service Agent to join the team at Sugar Ho...

Location

United Kingdom , London

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Excellent communication skills and able to display sensitivity and understanding of resident’s needs
Excellent customer relations skills, a welcoming nature and plenty of energy & enthusiasm
Must be pro-active and able to use initiative to enhance the reputation of the building
Professional presentation, confident and outgoing nature
Well organised, ability to prioritise, problem-solve and work under pressure
Attention to detail to ensure high levels of customer service and maintaining and managing the building to an immaculate standard
A great team player who takes ownership and responsibility
A good level of education with strong written and verbal communication skills
A sound understanding of Health and Safety principals, methods and assessments
Good level of computer literacy including Microsoft Word, Excel and Outlook

Job Responsibility

To provide a warm and courteous welcome to all residents and visitors
To actively engage with residents, visitors, colleagues, and contractors to provide a seamless experience for residents
To co-ordinate day-to-day operations ensuring quality and service delivery always meet and exceed resident’s expectations
To anticipate residents’ needs by engaging and asking questions to understand those needs to be able to adapt services to those needs when required
Assisting residents moving into their apartment and completing apartment and appliance inductions as required
Supporting residents when moving out, ensuring all reports are filed, maintenance is actioned and deposit recommendations are made
Interact with customers to obtain feedback on the quality of product, service levels and overall satisfaction levels
Ensure a great working relationship is maintained with the client
Any other reasonable tasks asked to be performed by the management according to changing business needs
Supporting residents with any queries and ensuring any maintenance reports are actioned quickly and efficiently

Fulltime

Customer Service Agent

Alight Retiree Health Solutions is a business unit within Alight that assists Me...

Location

United States of America , Virtual

Salary:

35360.00 USD / Year

Alight Solutions

Expiration Date

Until further notice

Requirements

Reside in the United States
High school degree or equivalent
1+ years' customer service experience in a call center environment
Strong written and verbal communication and rapport building skills
Experience and general comfort level using Microsoft Word, Excel, computer telephony, internet, and computer tools
Desire to help individuals in a positive and meaningful way
Proactive, innovative, and driven to succeed

Job Responsibility

Provide world class experience to our customers/members
Ability to make outbound and inbound calls through the duration of assigned shift
Provide accurate and complete information to customers/members
Capable of active listening when engaging with customers/members, especially when they are asking questions about the reason for our call
Ability to clearly communicate – both written and verbally
Absorb general knowledge of the Medicare healthcare industry, prescription drug plan, vision, and dental enrollments to ensure effectiveness when engaging and educating our customers/members
Absorb new information and have the flexibility to adapt to new processes rapidly
Comfortable with taking escalated calls with a customer/member in a calm and professional demeanor – if the time arises
Ability to accept constructive criticism to ensure their success
Meet and/or exceed key performance indicators

What we offer

health, dental and vision coverages starting Day One
wellbeing programs
retirement plans with contribution matching
generous time off
parental leave
continuing education
career growth opportunities

Fulltime

Customer Service Agent: Portuguese (morning shift)

We’re Fever, the world’s leading tech platform for culture and live entertainmen...

Location

Brazil

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Previous experience in User Support or Customer Service positions are highly valuable
Previous experience using Zendesk is preferred
High Portuguese level (oral & written) and fluent in English
Skilled at planning, organizing, prioritizing and executing simultaneous tasks
Have good communication and interpersonal skills
Are a solution-oriented and reliable professional
Are incredibly detail-orientated with excellent time-management skills
Are flexible. Everything can change very quickly and you know how to adapt
Have excellent interpersonal and communication skills
Be decisive and organized

Job Responsibility

Customer Service by e-mail, phone or social media for solving any incidents generated
Managing incoming calls and chats and customer service inquiries
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
As the resolutions of incidents are not constant, parallel work for the Department of Operations will be performed

What we offer

Home office
Great work environment with a young, international team of talented people to work with!
Possibility to receive in advance part of your salary by Payflow
40% discount on all Fever events and experiences
Health Insurance
Gympass Membership

Fulltime

Casual Ramp Service Agent

Corporate aviation is a service-focused, demanding yet ultimately rewarding sect...

Location

Australia , Mascot

Salary:

Not provided

Luxaviation

Expiration Date

Until further notice

Requirements

Physically fit with the ability to lift up to 32kg
Demonstrated ability to deliver a luxury service experience
Must be reliable and highly motivated
Capable of working within a fast-paced environment, with the ability to meet critical deadlines
Able to work successfully as part of a team and autonomously
Be fluent in spoken and written English with excellent communication skills
Be well presented
Must be willing to work in all weather conditions
Must hold a current Drivers Licence
Australian citizenship or permanent residency is required

Job Responsibility

Initial customer request response, discussing ExecuJet services and pricing
Flight set-up, ensuring all elements correct and handling confirmation sent
Ground handling services
including providing lavatory and water service, luggage handling and aircraft marshalling
Coordination of third-party suppliers, i.e. making catering, hotel and limousine bookings and ensuring these arrive on time for aircraft arrival or departure
Executive lounge service, when required, to waiting passengers and crew
Maintenance and cleaning of the premises, including company vehicles and ramp equipment
Billing and administration duties

Parttime

Principal Forward Deployed Architect

The Forward Deployed Architect (FDA) is a trusted transformation architect who c...

Location

United States , San Francisco

Salary:

163800.00 - 257325.00 USD / Year

The Muse

Expiration Date

Until further notice

Requirements

812+ years in customer-facing technical, advisory, consulting, or transformation roles
A track record of owning and delivering end-to-end transformations at Fortune 1000, large regulated, or public sector customers not only scoping them
Executive presence and exceptional written communication
able to produce a memo, ADR, or design doc that stands up to executive review
Strong workflow and systems thinking, including the ability to map complex processes and design scalable ways of working across business functions
Comfort with enterprise architecture concepts: cloud-native design, integration patterns, identity, security, and data
Ability to prototype, debug, and read code in at least one of: Java/Kotlin, TypeScript/Node, Python
Cross-functional credibility with IT, PMO, HR, Finance, and senior business stakeholders
Willingness to travel up to 50% and operate across customer time zones

Job Responsibility

Design the customer's System of Work across functions using Jira, Confluence, Rovo, and the broader Atlassian platform
Lead process and workflow transformation from current state to future state, including operating model design, Center of Excellence structures, RACI, governance, and platform team design
Expand Atlassian beyond the development buyer into HR, Finance, Marketing, PMO, Operations, and other business teams through cross-functional workflow design
Drive AI adoption for knowledge workers through practical, workflow-based use cases embedded into daily work
Support adoption through change management, enablement, and success metrics
Own and evolve the System of Work blueprint based on outcomes, feedback, and usage data
Own the target-state architecture for strategic enterprise customers across the Atlassian System of Work Plans, Goals, Work, Knowledge, Code, and AI (Rovo, Teamwork Graph, Atlassian Intelligence)
Design across the full stack: multi-tenant SaaS, identity & SSO (SAML/OIDC/SCIM), data residency, integration patterns (REST/GraphQL/event-driven), Forge & Connect app strategy, Marketplace ecosystem, and migration paths (Server/DC → Cloud, Cloud-to-Cloud)
Co-design AI-native workflows Rovo agents, knowledge grounding, Teamwork Graph enrichment, AI governance, and human-in-the-loop patterns
Ship durable artifacts reference architectures, ADRs, Forge prototypes, Terraform/IaC modules, Compass scorecards, automation rule libraries that survive past the engagement

What we offer

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
FSA
HSA With Employer Contribution
Fitness Subsidies
Mental Health Benefits

New

Dispensary Retail Associate 2

The Retail Associate II collaborates with the dispensary’s management team to en...

Location

United States , Chicago

Salary:

18.00 USD / Hour

4Front Ventures

Expiration Date

Until further notice

Requirements

21+ and currently residing in the USA
High School Diploma or GED
Dispensing Organization Agent Identification Card (obtained upon hire)
Retail experience, 2+ years (preferred)
Cannabis industry experience, 1+ years (preferred)

Job Responsibility

Follow all site protocols and procedures according to local and state regulations and company policies
Act as a Mission brand ambassador with a high level of authentic engagement and strong productivity
Provide excellent service to all guests while customizing recommendations on available cannabis products, industry trends, and consumption methods
Fulfill all product orders accurately and efficiently while maintaining work stations cleaned and organized
Follow proper cash handling of all guest transactions
Partners with management to assist with all the site’s training needs including: new hire, ongoing, and state-mandated training
Assist in all duties as assigned to ensure the team, department, and company division maintain success

What we offer

Employee Discount
Health, Vision, Dental Benefits Day One of Employment
Sick Pay/PTO Accrual
Floating Holidays
Parental/Maternity Leave
Employee Assistance Program
Career Development
Advancement Opportunities
401k

Fulltime

New

Field Operations Agent

As a Field Operations Agent, you will support the management team in all the day...

Location

United States , Saugerties

Salary:

52000.00 - 52001.00 USD / Year ▼

AvantStay

Expiration Date

Until further notice

Requirements

1+ year of hospitality or customer-facing experience
Availability to work on weekends and holidays, with an overall flexible work schedule to fit current business needs
Access to reliable transportation and a valid driver's license
Ability to spend a majority of working time standing, walking, and driving to properties
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull, and lift more than 25 lbs
Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
Must reside in the designated area.

Job Responsibility

Reporting to the local market leader and performing routine assigned tasks and providing other support as directed
Conducting inspections of properties within your designated area to ensure compliance with AvantStay standards and regulations
Maintaining inventory and stock supply in the office and ensuring that each market property has the necessary supplies and equipment to function effectively
Responding to issues or requests via emails, calls, texts, Slack messages, and tickets from guests or homeowners in a timely and effective manner, providing excellent customer service
Performing minor housekeeping or routine rental maintenance tasks as needed, such as changing linens, moving furniture, assembling products in the homes, cleaning, changing light bulbs, locks, ring cameras, troubleshooting cable, or addressing wifi issues
Frequently traveling to various properties within the designated area to support operations and ensure compliance
Oversee housekeeping dispatching in the absence of the local market leader
Strong focus on onboarding new homes
Other duties as assigned.

What we offer

Generous paid time off including mental health days off & volunteer days off
Company-sponsored insurance (medical, dental, vision, life, etc.)
Complimentary and discounted stays at AvantStay properties
Paid parental leave
Wellness reimbursement
Cell phone reimbursement
Mileage reimbursement

Fulltime

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Resident Service Agent

Job Description

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Resident Service Agent

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