Resident Project Support Worker

• Supporting residents living in supported accommodation with their day-to-day wellbeing and independence
• Completing support plans, risk assessments and regular support reviews
• Providing casework support and maintaining accurate case notes
• Assisting residents with benefit claims, including Housing Benefit
• Supporting residents with move-on options, including social housing and private rented accommodation
• Assisting residents with bidding for properties and housing applications
• Supporting residents to access health, wellbeing, education and community services
• Working with referral agencies and partner organisations
• Supporting the delivery of weekly drop-in sessions
• Organising and supporting house meetings and resident engagement activities
• Helping residents with integration support, including community activities and volunteering
• Maintaining accurate records relating to support sessions, payments and resident outcomes

• Compassionate, patient and committed to supporting vulnerable individuals
• Confident in building professional relationships and maintaining boundaries
• Able to manage sensitive situations and difficult conversations
• Organised with strong record-keeping and case management skills
• Able to work independently as well as part of a small team
• Passionate about supporting people to move forward into independence
• Experience supporting refugees, asylum seekers or vulnerable adults
• Knowledge of the UK welfare benefits system and Housing Benefit
• Experience supporting individuals with housing applications and move-on planning
• Delivering support planning or casework support

• Experience supporting refugees, asylum seekers or vulnerable adults
• Knowledge of the UK welfare benefits system and Housing Benefit
• Experience supporting individuals with housing applications and move-on planning
• Delivering support planning or casework support

Includes weekend on-call rota (additional payment + TOIL)