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Resident Project Support Worker

United Kingdom, Leeds & Bradford 27186.00 GBP / Year · Job Posted March 19, 2026
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Job Description

This Housing charity is seeking a compassionate and practical Housing Project Support Worker to join a dedicated team supporting refugees and asylum seekers who are at risk of homelessness. This role is ideal for someone who is passionate about supporting vulnerable individuals, promoting independence, and helping people move forward into stable housing and life in the community.

Job Responsibility

  • Supporting residents living in supported accommodation with their day-to-day wellbeing and independence
  • Completing support plans, risk assessments and regular support reviews
  • Providing casework support and maintaining accurate case notes
  • Assisting residents with benefit claims, including Housing Benefit
  • Supporting residents with move-on options, including social housing and private rented accommodation
  • Assisting residents with bidding for properties and housing applications
  • Supporting residents to access health, wellbeing, education and community services
  • Working with referral agencies and partner organisations
  • Supporting the delivery of weekly drop-in sessions
  • Organising and supporting house meetings and resident engagement activities
  • Helping residents with integration support, including community activities and volunteering
  • Maintaining accurate records relating to support sessions, payments and resident outcomes

Requirements

  • Compassionate, patient and committed to supporting vulnerable individuals
  • Confident in building professional relationships and maintaining boundaries
  • Able to manage sensitive situations and difficult conversations
  • Organised with strong record-keeping and case management skills
  • Able to work independently as well as part of a small team
  • Passionate about supporting people to move forward into independence
  • Experience supporting refugees, asylum seekers or vulnerable adults
  • Knowledge of the UK welfare benefits system and Housing Benefit
  • Experience supporting individuals with housing applications and move-on planning
  • Delivering support planning or casework support

Nice to have

  • Experience supporting refugees, asylum seekers or vulnerable adults
  • Knowledge of the UK welfare benefits system and Housing Benefit
  • Experience supporting individuals with housing applications and move-on planning
  • Delivering support planning or casework support

What we offer

Includes weekend on-call rota (additional payment + TOIL)

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