Resident Network Engineer, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
United States, Seattle, WA or Redmond, WA

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

101900.00 - 234500.00 USD / Year

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Job Description:

Resident Network Engineer role providing post-sales, on-site and potentially on-call support for HPE Juniper Networks products. This highly technical role requires excellent customer interface skills and technical expertise in configuration, troubleshooting and operation of IP-based routers and management tools.

Job Responsibility:

Provide operational support to all HPE Juniper Networks routing/security products within the Customer infrastructure
Troubleshoot equipment and network problems about HPE Juniper Networks hardware and to open and track JTAC cases through to problem resolution
Train the customer's operational, implementation and support personnel to configure and operate the HPE Juniper Networks products
Pro-actively evaluate and audit customer network configurations, alarms and event logs
Facilitate weekly operations calls with customer to discuss equipment and network problems, and to provide case status updates
Partner with other HPE Juniper Networks Resident Network Engineers to develop best practices guidelines
Test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the live network
Assist with network inventory tracking and provide periodic reports to Service Management Staff
Assist the customer to develop Network Operating and Equipment Operating Procedures
Raise equipment Return Material Authorizations (RMAs) and to track these through to problem resolution
Support ongoing efforts in defining best practice policies for Juniper product applications used by Customer

Requirements:

Bachelor's or Master's Degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent
Typically, 6+ years' experience in design, implementation, and operational experience in large-scale IP networks
JUNOS CLI experience
Must have large-scale experience with Juniper hardware (MX, EX, QFX and PTX products)
Prior Work experience at a large enterprise or a Data Center with EVPN/VXLAN experience
Experience with core routing BGP, OSPF, ISIS protocols
Experience with supporting LNS (L2TP Network Server) LNS L2TP, DHCP, radius subscriber services
Experience with supporting BNG PPPoE, RADIUS, Policy Control and Enforcement, QoS
Experience with MPLS, VPLS, L2VPNs
Experience with design and/or deployment of routing and switching products within the Customer infrastructure
Good understanding of EVPN/VXLAN
Strong customer interface and presentation skills
Technical Certifications: JNCIS, JNCIP, JNCIE, CCNP, and CCIE a strong plus

Nice to have:

Technical Certifications: JNCIS, JNCIP, JNCIE, CCNP, and CCIE
Cloud Architectures
Cross Domain Knowledge
Design Thinking
Development Fundamentals
DevOps
Distributed Computing
Microservices Fluency
Full Stack Development
Security-First Mindset
User Experience (UX)

What we offer:

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits that supports physical, financial and emotional wellbeing

Additional Information:

Job Posted:
August 21, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Resident Network Engineer