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Resident Network Engineer

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Hewlett Packard Enterprise

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Location:
United States, New York

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

101900.00 - 234500.00 USD / Year

Job Description:

This role provides technical expertise and operational support for Juniper Networks solutions. It includes hands-on troubleshooting, managing migrations, training teams, and ensuring robust and scalable network design.

Job Responsibility:

  • Provide expert-level support for Juniper platforms: MX304 routers, EX switches, SSR routers, and Mist supporting Routing, Switching, SD-WAN and in the future, Wifi
  • Troubleshoot complex network issues, manage JTAC cases, and coordinate RMAs
  • Lead maintenance window activities: MOP creation, execution, validation, and post-checks
  • Conduct technical workshops and design sessions to align with customer requirements
  • Test and validate new features, patches, and configurations in lab and production environments
  • Generate regular reports on network health, design progress, and issue resolution
  • Support migration projects and ensure seamless implementation
  • Train customer teams and help develop operational procedures and best practices
  • Collaborate with other Resident Engineers to share insights and reduce upgrade risks
  • Expand knowledge across Juniper’s product portfolio and emerging technologies

Requirements:

  • 5+ years in Service Provider or MSO environments
  • Strong hands-on experience with Juniper JUNOS, MX/EX/QFX/SRX platforms
  • Deep understanding of routing protocols: OSPF, ISIS, BGP, MPLS, EVPN
  • Familiarity with NOC/SOC operations, datacenter migrations, IP fabric, NAT64
  • Proficiency in TCP/IP, VPNs, tunneling, Layer 2 Ethernet, and subnetting
  • Exposure to virtualization platforms (VMware, OpenStack)
  • Excellent communication and presentation skills
  • Certifications: JNCIA, JNCIS, JNCIP (Security)
  • JNCIE, CCNP/CCIE preferred

Nice to have:

  • Experience with Cisco technologies
  • Familiarity with Unix/Linux, JUNOS CLI, and scripting
  • Hands-on experience with Spirent, Agilent N2X, Ixia test tools
  • Strong initiative, independence, and a customer-first mindset
What we offer:
  • Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing
  • Specific programs catered to career growth
  • Comprehensive inclusion policy celebrating individual uniqueness

Additional Information:

Job Posted:
September 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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