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Resident Manager

United Kingdom, London 37000.00 GBP / Year · Job Posted April 23, 2026
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Job Description

Working at Great Court, London this 12-month fixed-term Resident Manager position offers the opportunity to combine your passion for people with supporting senior management in the day-to-day operations of the building. The role offers 37.5 hours per week, working Monday to Friday, between 8:00am and 6:00pm on a rota basis.

Job Responsibility

  • Compiling reports
  • supporting administrative processes
  • ensuring the property remains a beautiful and inviting place to live
  • supporting Mandarin-speaking residents to ensure they feel welcomed, supported, and at home
  • being part of the 'go-to' team for residents

Requirements

  • Fluent in Mandarin and English
  • proven experience in a similar role
  • strong background in administration
  • confident in communicating with residents
  • passionate about delivering excellent customer service
  • energetic and professional
  • ability to thrive on tackling challenges and ensuring customer satisfaction
  • genuine passion for what you do

What we offer

  • Dedicated Training team
  • generous holiday entitlement of 25 days plus bank holidays
  • in-house Learning & Development team
  • health cash plan
  • access to 'Your Wellbeing' programme & OpenUp – a confidential wellbeing platform
  • cycle to work scheme
  • access to exclusive shopping discounts
  • Life Insurance

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