Resident Manager Job at This Is Fresh (Brighton)

Job Description

Here at Fresh we are excited to be recruiting for a Resident Manager for Pavilion Point, located in the heart of Brighton's bustling city with the seafront right on our doorstep. Offering amazing student spaces, such as a Multimedia Room, Lounge and Gym. This exciting position offers full time hours working 37.5 hours per week, Monday to Friday 10am - 6pm, where you’ll be working in an exciting, collaborative, people-first environment. If you’re looking for a fun and friendly place to work where we value our students, and they value us right back, an environment where you’ll receive excellent training and mentoring - keep on reading! The position offers the opportunity to balance the operational aspects of the role with the chance to create a social and fun atmosphere to build an environment where students want to live and work.

Job Responsibility

Managing the organisation of internal and external events for prospective and current residents
Carry out viewings with potential residents
Responsible for compiling reports and managing administrative processes within the building ensure customer data held is up to date and managed within GDPR guidelines
Responsible for administering the process of receiving payments, including managing and chasing rent arrears
Induct new fresh employees to their roles and be a point of escalation for employees dealing with enquiries about health & safety, building maintenance, invoicing, and sales
Support the General Manager and wider operational team in the planning and forecasting on the occupancy and sales plans
Deputise for the General Manager in their absence

Requirements

confident, people focused person who has a strong, and genuine passion for creating an incredible environment for residents
energy and drive to succeed and develop career within a fast-growing industry
experience in people management and development
ability to be adaptable in communication style dependant on audience
strong administration skills with excellent organisational skills
detail orientated

What we offer

Dedicated Training team to assist with on-job training
In-house Learning & Development team to support personal and professional development including vocational qualifications
Health cash plan
Cycle to work scheme
Exclusive shopping discounts
Life Insurance

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Resident Manager

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