Resident Liaison Officer Job at 360 Resourcing Solutions (Walsall)

Resident Liaison Officer

A busy, growing passive fire protection contractor is looking for a proactive Re...

Location

United Kingdom , Rochester

Salary:

Not provided

Blue Book Partners

Expiration Date

Until further notice

Requirements

Strong communication and organisation skills
A calm, approachable manner
Experience in housing, construction, or customer service

Job Responsibility

Communicate upcoming works clearly to residents
Arrange access, appointments, and follow-up visits
Respond to queries and help resolve any issues
Maintain accurate records and support smooth project delivery

Fulltime

Resident Liaison Officer

Our growing team is recruiting a Resident Liaison Officer to join our establishe...

Location

United Kingdom , Bristol

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Excellent communication and customer service skills
Experience as a Resident Liaison Officer/Tenant Liaison Officer/Social Value Officer for a property services contractor or similar (preferred)
Strong organisational skills with ability to prioritise and react quickly
Excellent IT skills including Microsoft Word and Outlook
A full UK driving licence

Job Responsibility

Be the first point of contact for residents and site teams/contractors
Communicate internally and externally about upcoming renovation works, progress, and completion
Maintain excellent relationships with residents via letters, face to face visits, events, and telephone calls
Maintain electronic records and produce reports on customer satisfaction and progress
Proactively resolve problems and complaints regarding the works

What we offer

Company profit share scheme (14% of base salary)
Private mileage scheme and fuel card
Employer pension contribution of up to 5%
Annual leave buy/sell scheme (buy up to 5 days or sell up to 3 days per year)
Life Insurance
Access to Lighthouse Construction Industry Charity for health and wellbeing support
Enhanced maternity/paternity pay
Training and development opportunities
Trade discounts from preferred suppliers
Specsavers vouchers

Fulltime

New

Resident Liaison Officer

Are you passionate about delivering exceptional customer service in a community-...

Location

United Kingdom , Didsbury, Greater Manchester

Salary:

28000.00 - 30000.00 GBP / Year

Boden Group

Expiration Date

Until further notice

Requirements

Previous experience in a liaison officer role or similar within a social housing environment
Excellent interpersonal and communication skills along with proficient IT skills
Strong administration skills with the ability to handle multiple tasks
A confident attitude with a customer-focused approach
A full clean driving license for travel to various locations in the region

Job Responsibility

Effectively communicate with residents in line with the Resident Engagement Strategy
Complete pre-entry induction visits for properties within the programme
Identify potential safeguarding concerns and report them appropriately
Keep residents informed about the programme of works concerning their homes
Track and maintain records of customer feedback and complaints for consistent service improvement

What we offer

A car and fuel allowance to support your mobility
24 days of annual leave plus public holidays

Fulltime

Resident Liaison Officer

CLC, part of Axis CLC, is a national maintenance and refurbishment provider with...

Location

United Kingdom , Hull

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in a Tenant/Resident Liaison role or customer-facing position within social housing, property maintenance or construction
Strong empathy and the ability to support vulnerable individuals with professionalism and care
Awareness of challenges faced by residents with dementia or other cognitive impairments
Excellent written and verbal communication skills with a calm, approachable manner
Highly organised, proactive and solution-focused
Confident working collaboratively with site teams and clients
Full UK driving licence (essential)

Job Responsibility

Act as the primary point of contact for residents throughout the works programme
Arrange and attend resident consultation meetings, home visits, and pre-start appointments
Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes
Handle concerns, complaints and queries professionally, ensuring resident satisfaction
Maintain accurate records of resident interactions, feedback and agreed actions
Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made
Collaborate closely with site managers, operatives and client representatives to support smooth project delivery
Ensure all communication and documentation aligns with health & safety, legal and client requirements

What we offer

Company vehicle + fuel card (business use)
Pension scheme and life assurance
25 days’ holiday + bank holidays
Perkbox (discounts, perks & wellbeing offers)
1 paid volunteer day
£2000 refer-a-friend bonus after the referee passes probation
Opportunities for development and progression across Axis CLC

Fulltime

Customer Liaison Officer

Due to our continued success here at Fortem, we are excited to announce an oppor...

Location

United Kingdom , Chester

Salary:

Not provided

Fortem Solutions Ltd

Expiration Date

February 21, 2026

Requirements

Previous experience of working in a similar role
Ability to deal with sensitive situations
Resilience and strong negotiation skills
Proficiency in Microsoft Office
Full Driving Licence

Job Responsibility

Lead resident and community engagement initiatives, building strong relationships with local communities
Deliver clear and effective communications to customers and residents about the nature and scope of works
Act as the main point of contact for residents, addressing enquiries and concerns professionally and with empathy
Coordinate access arrangements to ensure works are delivered smoothly and on schedule
Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions
Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation

What we offer

Competitive salary based on experience with profit related bonus
Motor Expenditure Allowance (£4,000)
Option to opt into salary sacrifice car lease
25 days annual leave + bank holidays + your birthday off (34 days total)
Sick pay
26 weeks full pay maternity leave
Annual pay reviews
8 weeks full pay paternity leave
Discounted gym memberships at national and local gyms
Up to £3,000 colleague referral fee

Fulltime

Resident Liaison Officer

Resident Liaison Officer – Legacy. Build a Career with Purpose at Dandara Living...

Location

United Kingdom , Manchester

Salary:

32000.00 - 37000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in a construction or site-based role
Experience working in live, occupied environments (ideally residential)
Strong communication skills with a calm, approachable, and professional manner
Confidence engaging with residents, stakeholders, and site teams
Good knowledge of health and safety and CDM requirements
Experience using A Site or similar document control systems
A construction qualification or equivalent site experience
A full UK driving licence, with flexibility to travel between sites

Job Responsibility

Act as the primary point of contact for residents and leaseholders on site
Support planning and programming of works in occupied apartments and communal areas
Coordinate access arrangements and assist with resident relocations where required
Carry out daily welfare checks and respond to resident queries
Deliver resident communications including letter drops, phone calls, and correspondence
Maintain and update resident query and communication trackers
Attend site meetings and provide regular progress updates to key stakeholders
Support stakeholder and expectation management across live sites
Monitor site conditions and report risks or issues promptly
Maintain high standards of housekeeping in collaboration with site teams

What we offer

33 days holiday plus the option to buy up to 5 more
Up to 5% matched pension scheme
3x salary life assurance (option to increase to x4)
Employee Assistance Programme (EAP)
24-hour Digital Doctor access
Health Assured Wisdom App
Competitive parental leave
Discounts platform with hundreds of retailers, restaurants, and gyms

Fulltime

Contract Manager

Axis, part of Axis CLC, is a trusted property services specialist delivering res...

Location

United Kingdom , Uttlesford; Saffron Walden

Salary:

65000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Demonstrable success as a Contract Manager within the repairs and maintenance services
Excellent Commercial Knowledge
Excellent Management Skills (clients, subcontractors, Surveyors, Suppliers and schedulers) with clear, confident communication alongside the ability to motivate teams at all levels
IT literate
Full UK driving licence

Job Responsibility

Client & stakeholder management: To work in partnership with our clients to exceed operational and business expectations
Reporting: Monitoring and owning the financial aspects of each contract and reporting back on its progress, performance and profitability
People leadership: Manage a team of Contract Supervisors / Supervisors and liaise with Administrators and Resident Liaison Officers to ensure contractual expectations are met along with responsibility for the mentoring and development of employees
Compliance: Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance
H&S Leadership: Monitor the quality, safety and possible environmental implications to promote a safety culture within your team
Quality/Material Management: Ensuring equipment used/ordered and manage the correct use of equipment to all reporting staff to ensure the accurate and correct capture of information is achieved

What we offer

25 days’ holiday + Bank Holidays
Long-service awards at key milestones
Perkbox (free coffees, cinema tickets, discounts & more)
1 paid volunteer day each year

Fulltime

Program Coordinator THMEP

Coordinates educational and departmental activities for the residency/fellowship...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Bachelor’s degree in health care administration or related field desired
Equivalent appropriate prior work experience accepted
Minimum two (2) years’ experience in supervision and development of support personnel
Two (2) plus years in program administration and program implementation
Computer and data base management
Research and data analysis skills
Excellent verbal and written skills
Ability to work collaboratively and effectively with other departments and outside agencies
Ability to work with individuals from different countries and cultures
Familiarity with Human resources issues and policies

Job Responsibility

Coordinates educational and departmental activities for the residency/fellowship and medical student programs
Provides administrative support to program leadership and serves as liaison between faculty, residents, fellows, students, and institutional offices
Manages all aspects of graduate and undergraduate medical education (GME/UME)
Provide day-to-day administrative and operational support to the Program Director and residency program
Coordinate meetings, agendas, minutes, reports, and data for the Residency/Fellowship Program Committees
Manage recruitment processes: review applications, schedule interviews, communicate with applicants, and maintain ERAS
Maintain program documentation: ACGME applications, accreditation surveys, GME Track, credentialing, and personnel records
Support onboarding and orientation for new residents, fellows and medical students
Coordinate in-training exams, faculty development, scholarly activity, and wellness initiatives
Oversee budget planning, financial tracking, and justification for resident/fellow funding

Fulltime

Resident Liaison Officer

360 Resourcing Solutions

Location:
United Kingdom , Walsall ▼
Birmingham

Category:
Real Estate

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 25, 2026

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