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Resident Field Technician

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Washington Corporations

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Location:
United States , Lewiston

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Category:
Manufacturing

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Contract Type:
Not provided

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Salary:

30.00 - 51.00 USD / Hour
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Job Description:

Modern Machinery has immediate opportunities for full-time, journey-level, highly motivated, self-directed Heavy Equipment Field Service Technicians. Candidates must be well established in the heavy equipment repair and maintenance industry with at least three to five years of experience operating a field service truck.

Job Responsibility:

  • Demonstrate Modern Machinery's core values and promote the mission and vision of the company
  • Follow all company policies and regulations for safe work procedures and contribute to the achievement of company safety goals
  • Independently troubleshoot and repair all systems (electrical, hydraulic, A/C, power train, etc.) on Komatsu and other Modern Machinery affiliated product lines
  • Operate equipment as needed to assist in locating and diagnosing the failure
  • Utilize hand and power tools and electronic diagnostic equipment
  • Read and interpret complex hydraulic and electrical schematics
  • Perform diagnostic testing and tuning of equipment
  • Have the experience and ability to determine the extent of the repair and the corrective action required
  • Follow all safety rules and policies while performing all work assignments as specified in company handbooks
  • Adhere to any additional customer requirements, safety related and otherwise when working on a customer’s site
  • Asses parts to determine the cause of failure and/or their reusability
  • Communicate with parts department personnel to order the necessary parts required to complete repair(s)
  • Perform assignments in a variety of environments, including the field, on customer’s sites and in the shop
  • Customer satisfaction is our priority at Modern Machinery
  • all customer inquiries must be handled promptly and in a professional manner
  • Effectively communicate to the customer the machine’s problem, the intended plan for repair and provide status updates throughout the repair process
  • Establish strong customer relationships
  • Work well under pressure and within deadlines while maintaining a positive attitude
  • Ensure the assigned field service truck is appropriately maintained and kept clean
  • Complete and submit assigned work order reports, time entry and all other paperwork on company provided laptop daily
  • When appropriate compile any additional documentation necessary for completeness
  • Assist other technicians on large repairs or projects
  • Attend and participate in appropriate training(s)

Requirements:

  • Must demonstrate troubleshooting and analytical problem-solving skills
  • Must be able to stand for long periods of time along with walking, climbing ladders and stairs, reaching, pulling, leaning, and twisting
  • Requires a valid driver’s class A or B CDL and the ability to maintain an insurable driving record
  • Accurately complete DOT E-Logs and maintain compliance with DOT hours of service
  • Must be able to work well independently or with others in a team environment
  • Must be reliable, honest, and have a strong work ethic
  • Must have strong organizational and time management skills
  • Must be able to effectively communicate both verbally and in writing with customers and co-workers
  • Must be able to lift up to 75 lbs
  • Must own required tools
  • Ability to work overtime with minimal notice
  • Must be able to travel away from home
  • Strong computer skills
  • High School diploma required
  • Minimum of three to five years of verifiable experience repairing heavy equipment in a field service truck

Nice to have:

  • Associates or Bachelor’s degree in diesel technology or related field
  • Prior dealership experience
  • Experience with Komatsu as the primary equipment line
What we offer:
  • Medical, Dental, Vision, and Prescription Insurance
  • Health Savings Account
  • 401k/Roth Retirement Savings Plan with Company Match
  • Participation in Annual Profit-Sharing Plan
  • Paid Time Off (Vacation, Sick, Holiday, Bereavement & Parental Leave)
  • Gym Membership Reimbursement Program
  • Family Scholarship Program
  • Employee Assistance Program
  • Virtual Mental Health & Tele Medicine Benefit
  • Company Paid Life Insurance & Disability Benefits
  • Additional Supplemental Insurance (Term Life, Accident & Critical Illness and Voluntary Vision)
  • Relocation assistance is available for qualified candidates

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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