Resident Experience Coordinator Job at 360 Resourcing Solutions (Guildford)

F&B Reservations and Experience Coordinator

Ladies and Gentlemen who embody the spirit of Nekajui, a Ritz‑Carlton Reserve, s...

Location

Costa Rica , Papagayo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience (1–2 years) in luxury hospitality, fine dining restaurants, guest experience coordination, or reservations management
Experience managing culinary or in‑residence dining experiences, including private chef services or bespoke events
Prior use of OpenTable or other advanced reservation platforms, ideally in a high‑end or luxury environment
Full professional proficiency in English and Spanish, both spoken and written
Strong proficiency in Opera, GXP, Microsoft 365, and digital communication platforms
Basic skills in design or visual‑creation tools (e.g., Canva, Adobe Illustrator, or light photo editing)
Familiarity with luxury hospitality standards, Forbes service principles, and personalized guest experience methodologies
Demonstrated ability to deliver anticipatory, personalized, and emotionally engaging service
Strong cultural awareness and the ability to interact gracefully with high‑profile guests
High level of poise, emotional intelligence, and discretion

Job Responsibility

Serve as the primary point of contact for all restaurant reservations and Food & Beverage inquiries
Coordinate and confirm all dining reservations
Manage and orchestrate all in‑residence culinary experiences
Ensure clear, real‑time communication with Restaurants, Culinary, IVD, Guest Experience, Pre‑Arrival, and Residences Services
Identify and anticipate guest preferences, allergies, and special needs
Provide elegant and timely follow‑up on celebrations, dietary needs, custom menus, or private Residence experiences
Ensure all outgoing information is accurate, updated, and consistent
Maintain continuous communication with Guest Experience and Pre‑Arrival teams
Lead the use, accuracy, and optimization of OpenTable
Identify enhancement opportunities to elevate the guest experience and contribute to revenue

Fulltime

Guest Experience Coordinator

At Four Seasons Hotel and Residences Fort Lauderdale, we believe luxury is defin...

Location

United States of America , Fort Lauderdale

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

At least 2–4 years of luxury hospitality, guest relations, concierge, or front‑office experience, preferably in a luxury hotel or resort
Excellent personal presentation and interpersonal skills
Extensive knowledge of luxury service standards and personalized service delivery
Strong time management skills: ability to multi‑task, set priorities, and adjust to changing conditions. Comfortable working in a fast‑paced environment
Ability to operate all computer equipment necessary to perform the job
knowledge of Opera PMS preferred/is a plus
Excellent communication and interpersonal skills
ability to communicate clearly with colleagues and guests and collaborate across departments
Ability to lift, carry, and move up to 30–50 lbs. when handling amenities, packages, or luggage
US work authorization is required

Job Responsibility

Create Anticipation — Pre‑Arrival Excellence: Serve as the primary point of contact before arrival, delivering warm, polished communication that sets the tone for an exceptional stay
Curate guest preferences and coordinate special requests with precision—celebrations, housekeeping rhythms, bedding needs, and more
Ensure all operational teams are fully prepared with complete guest information for a seamless arrival
Build genuine connection and excitement as the welcoming host even before guests step foot on property
Elevate the Experience — On‑Property Guest Engagement: Be the go‑to expert for spontaneous guest needs, personalized recommendations, and destination guidance
Plan and organize guest agendas, coordinate transportation, and assist with concierge‑level services
Partner fluidly across Front Desk, Concierge, Housekeeping, F&B, Spa, Pool & Beach, and Residences to deliver flawlessly coordinated experiences
Escort guests through property spaces, offering orientation, comfort, and authentic hospitality
Champion team‑wide guest recognition to ensure warmth and consistency in every interaction
Support accurate, timely billing and maintain guest trust throughout their stay

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Resident Care Coordinator

Resident Care Coordinator- Join Our Big-Hearted Team. Are you ready to make a me...

Location

United States , Litchfield Park

Salary:

24.00 - 26.50 USD / Hour

Sun Health

Expiration Date

Until further notice

Requirements

High School diploma or general equivalency diploma (GED)
Arizona Certified Caregiver required
At least three years of experience in Assisted Living or Memory Care
Must have a current CPR certification and First Aide certification
Must be able to obtain a Maricopa County food handlers card
Possess current or have the ability to obtain a Level 1 Fingerprint Clearance Card is required

Job Responsibility

Serve as the primary contact for shift-level coordination, including assignment updates, pendant/floor checks, and daily task completion
Maintain consistent communication between shifts, ensuring staff are informed regarding resident needs, events, and community updates
Assist with immediate coverage needs by helping identify resources and notifying leadership of staffing concerns
Observe resident well-being, document changes, and report concerns promptly to the Clinical Nurse Manager
Assist with scheduling and coordination of ancillary medical services (labs, podiatry, physician visits)
Communicate with families regarding non-clinical needs, appointments, and routine updates
Maintain medication carts/rooms for organization, cleanliness, and audit readiness
Perform monthly environmental, safety, and infection control checklists and submit findings to leadership
Support onboarding by serving as a peer mentor and guiding new caregivers through daily routines
Deliver care using dementia-capable and trauma-informed principles, maintaining awareness of sensory, emotional, and behavioral needs

What we offer

Comprehensive health benefits (Medical, Dental & Vision)
401k with immediate vesting and up to 4% employer match
Tuition Reimbursement
Exclusive discounts through The Employee Network
Access to the Employee Association, supporting team members in need

Fulltime

Resident Services Coordinator

The Resident Services Coordinator is responsible for creating a friendly and fun...

Location

United States , Marietta

Salary:

Not provided

Aspen Square Management

Expiration Date

Until further notice

Requirements

Experience in both sales and office administration
Outstanding customer service skills
Outstanding written and verbal communication skills
High level of aptitude in Microsoft Office Suite
Excellent organizational and time management skills with the ability to re-prioritize, as needed, in a fast-paced environment

Job Responsibility

Enters all new service requests, closes completed service requests, and follows up with resident(s) and maintenance team daily
Responds to resident needs & coordinating service requests that involve tracking and proactively following up on service request concerns
Interact with residents, service team and vendors in a professional and courteous manner
Walk and assess property weekly
Advertise, tour and market the community to prospective residents
Serve and assist residents throughout application process
Oversees compliance with lease terms
Provide administrative and clerical support to the leasing and maintenance departments including but not limited to, Microsoft Office functions, scanning, copying, & filing, complying with proper notices for maintenance functions
Facilitate database entry, organization, and other administrative tasks as needed

What we offer

health
dental
vision
flexible spending
401k with company match

Fulltime

Resident Life Coordinator

Resident Life Ministries serves residents in upscale apartment communities locat...

Location

United States , Los Angeles; San Diego; Columbus

Salary:

30.00 - 60.00 USD / Hour

Christian Career

Expiration Date

Until further notice

Requirements

Self-starter who loves Jesus and loves sharing the Gospel with others
Purpose-driven individual excited to live and serve at a university student-focused apartment located near USC (LA), SDSU (San Diego) or OSU (Columbus OH)
Active member in a local church and leading a Bible study (or with previous experience)
Able to host a weekly Bible study at their apartment community (investigative, for spiritual seekers), which is open to any and all residents
Excited to host an apartment community event each week for residents—with a focus on food & fun
Able to create and maintain a Prayer Support Team, with weekly updates using Signal app
Responsible to meet with the property management/site team 1-2 times monthly to discuss plans and coordinate scheduling and marketing of apartment events
Committed to meet with the RLM Director 1-2 times monthly for support, accountability, and training
Engaged with a mentor from their church (meeting 1-2 times monthly) who can provide spiritual guidance, personal accountability, and prayer support for the RLC
Eager to meet virtually each month with The Big Team—all Coordinators from all eight sites/cities

Job Responsibility

Host a weekly Bible study at their apartment community (investigative, for spiritual seekers), which is open to any and all residents
Host an apartment community event each week for residents—with a focus on food & fun
Create and maintain a Prayer Support Team, with weekly updates using Signal app
Meet with the property management/site team 1-2 times monthly to discuss plans and coordinate scheduling and marketing of apartment events
Meet with the RLM Director 1-2 times monthly for support, accountability, and training
Engaged with a mentor from their church (meeting 1-2 times monthly)
Meet virtually each month with The Big Team—all Coordinators from all eight sites/cities

What we offer

Free rent and utilities at the apartment community where they live and serve
Monthly Events budget based on number of residents & event attendance (varies by location/site)
Monthly Ministry budget for coffee/meals/snacks/Bible study materials for residents
Annual in-person Big Team Retreat for training, encouragement, and inspiration

Parttime

Resident Care Coordinator

At Leisure Care managed communities, our care-based services and superstar emplo...

Location

United States , Hillsboro

Salary:

25.00 - 28.00 USD / Hour

Leisure Care

Expiration Date

Until further notice

Requirements

Excellent communication and time management skills
Ability to be creative and flexible in executing multi-faceted problem solving
Experience in Assisted Living strongly preferred
Ability to demonstrate evidence of current geriatric knowledge with work experience is required
A minimum of two years of supervisory experience preferred
Associate's Degree in health related field recommended

Job Responsibility

Responsible for the coordination and delivery of personal care services provided by the staff to our residents
Provide necessary information to direct care staff to promote safe and high quality care
Create overall staffing schedules, provide guidelines for staffing and design strategies for staffing changes and overtime management
Assist the Health and Wellness Director/Manager as needed

What we offer

Medical, Dental and Vision
Early Wage Access (access to earned wages when needed!)
401(k)
10 days vacation & 1 hour sick leave earned for every 30 hours worked
Bereavement & Jury Duty Leave
6 Holidays
2 Float Holidays
Flexible Spending Accounts (Health and Dependent Care)
Meal Discounts
Tuition Assistance

Fulltime

Resident Care Coordinator

To ensure that quality services are provided to residents and their families. Wo...

Location

United States , Surprise

Salary:

24.00 - 26.50 USD / Hour

Sun Health

Expiration Date

Until further notice

Requirements

Must be a certified caregiver in AZ
Prior experience working in an AL/MS senior community a must
Prefer 3-5 years of caregiver experience in AL/MS senior lifestyle community
Comfortable using a computer for basic tasks
Experience working with work schedules
Possess current or has the ability to obtain a Level 1 Fingerprint Clearance Card is required
Possess current or can obtain a Level 1 Fingerprint Clearance Card is required

Job Responsibility

Assists with schedules to ensure proper coverage
May lead and train new staff
Assures that medications are properly stored, medication carts/room are cleaned, organized and audited
Observes resident health status, takes actions to address concerns, and reports all significant changes
Communicate with doctors and enter orders when needed
Communicates with families as needed, regarding resident's personal needs and scheduled physician, dental, or eye appointments
Responsible for pendant and floor assignments, incident and shift reports, completion of task list and escalate to nurse manager or Director as needed
Ensure caregiver team members are informed with regular communication at shift change re: residents, community, and company news, information, activities, policies & procedures etc.
May serve as primary contact when Team Members are unable to work and assist in locating alternative resources
Help identify staffing needs & assist with the hiring process

What we offer

Comprehensive health benefits (Medical, Dental & Vision)
401k with immediate vesting and up to 4% employer match
Tuition Reimbursement
Exclusive discounts through The Employee Network
Access to the Employee Association, supporting team members in need

Fulltime

Resident Connections Coordinator

This position is part of a Supportive Housing partnership between Simpson Housin...

Location

United States , Minneapolis

Salary:

23.00 - 25.00 USD / Hour

Simpson Housing Services

Expiration Date

Until further notice

Requirements

Bachelor’s degree in human services and/or related field of study or equivalent experience is required
Experience working with individuals who are homeless or have experienced homelessness
Broad knowledge of housing resources
Driver’s license and access to a car

Job Responsibility

Welcome new residents and actively build relationships, explaining the resident services program, and offering information and support to those wishing to access resources
Develop supportive professional relationships with residents that help enhance the quality of their lives, empower and encourage them in taking the steps to achieve self-sufficiency
Identify, develop and maintain referral partnerships with local social service agencies that effectively assist residents to achieve their basic needs and life goals in areas including education, employment, mental and physical health
Partner with Property Management when a resident is in jeopardy of eviction and offer support to the resident to positively and quickly rectify the situation
Provide flexible services during times that meet needs of participants
Facilitate resident meetings with Property Management and implement community engagement activities such as support groups, movie/game nights, resident leadership council, community health education workshops and social celebrations
Provide support and leadership to team members to enhance community engagement
Ensure residents are informed of opportunities to participate in the direction of programs, and that residents have bona fide and systematic access for expressing concerns and affecting positive change
Encourage and facilitate resident leadership through the RPC (Resident Planning Committee) and other resident leadership opportunities
Communicate and coordinate services with all team members

Fulltime

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Resident Experience Coordinator

Job Description

Job Responsibility

Requirements

What we offer

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