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Resident Experience Coordinator

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360 Resourcing Solutions

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Location:
United Kingdom , Belfast

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Contract Type:
Not provided

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Salary:

13.00 GBP / Hour

Job Description:

Homes for Students is seeking a Resident Experience Coordinator who will be the vibrant focal point for resident life, ensuring an outstanding on-site experience while acting as the property’s key digital content creator and social media ambassador. This role is an extension of our central sales team resource to ensure a strong sales presence at the property.

Job Responsibility:

  • Digital Content Creation & Social Media Management (Digital-First Focus)
  • Resident Experience & Community Building
  • Sales & Administrative Support

Requirements:

  • Plan, film, edit, and publish engaging, 'influencer' style video and photo content (especially for Instagram and TikTok)
  • Manage and grow the property's local social media channels
  • Create and execute a programme of student experience events each academic year
  • Consult with customers to find ways to share, improve and deliver services which meet their needs
  • Monitor resident satisfaction and promote surveys and reviews
  • Provide an excellent and customer focused sales service
  • Be vigilant regarding student welfare issues
  • Deal with local community issues and escalate accordingly
  • Promptly and courteously deal with enquiries from customers and visitors
  • Conduct viewings as a positive sales presence
  • Attend and lead housing fayres and open days
  • Carry out general administration and office support
What we offer:
  • Generous holiday package of 25 days, plus bank holidays
  • Access to a range of exclusive retail discounts
  • Birthday day off
  • Cycle-to-work scheme
  • 2 charity days per annum

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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