Resident Engineer, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
United States, New Jersey

Category:
IT - Administration

Contract Type:
Not provided

Salary:

89400.00 - 206500.00 USD / Year

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Job Description:

Resident Engineer role at Hewlett Packard Enterprise to support customer network infrastructure, troubleshoot issues, implement new designs, and provide technical expertise in large-scale IP networks.

Job Responsibility:

Hold network information gathering workshops with the Customer
Understand the Customer's organizational structure and network implementation processes
Carry out testing of new Designs, features, and functionality
Test patches and fixes to operating software
Troubleshoot equipment and network problems
Raise equipment, Return Material Authorizations (RMA's)
Produce written summary reports
Hold technology workshops with the Customer
Train the Customer's personnel
Assist in developing Network Operating and Equipment Operating Procedures
Support the production environment of Juniper products
Support ongoing efforts in defining best practice policies
Peer with other employees performing similar roles
Develop secondary skills in other Juniper products

Requirements:

Minimum 5 years of design, implementation, and operational experience in large-scale IP networks
JUNOS CLI experience
Must have large-scale experience with QFX, EX, PTX switching and routing
Prior Work experience at a large enterprise or a Data Center with EVPN/VXLAN experience
Experience with core routing BGP (eBGP and iBGP) and OSPF protocols
Mist Wireless assurance
Experience with Juniper EZ-LAG
Background in automation with Ansible, YAML, and Juniper PyEZ
Experience writing automation scripts in Python
Experience with design and/or deployment of routing and switching products within the Customer infrastructure
Ability to communicate effectively in crises with all levels of an organization
Ability to refine and translate complex requirements and execute best practice solutions
Assisted with major network upgrades, maintenance windows, and changes in the customer network
Strong customer interface and presentation skills
Expert-level Technical Certifications: JNCIS, JNCIP, JNCIE, CCNP, and CCIE a strong plus
Working knowledge to support use of the Mist API/Web UI

Nice to have:

Accountability
Active Learning
Active Listening
Business Growth
Change Management
Client Expectations Management
Coaching
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Centric Solutions
Customer Experience (CX)
Customer Feedback
Customer Lifetime Value
Customer Relationship Management (CRM)
Design Thinking
Empathy
Follow-Through
Growth Mindset
Infrastructure as a Service (IaaS)
Long Term Planning
Managing Ambiguity

What we offer:

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Additional Information:

Job Posted:
September 11, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Resident Engineer