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Resident Engineer

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Hewlett Packard Enterprise

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Location:
United States, New Jersey

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

89400.00 - 206500.00 USD / Year

Job Description:

Resident Engineer role at Hewlett Packard Enterprise to support customer network infrastructure, troubleshoot issues, implement new designs, and provide technical expertise in large-scale IP networks.

Job Responsibility:

  • Hold network information gathering workshops with the Customer
  • Understand the Customer's organizational structure and network implementation processes
  • Carry out testing of new Designs, features, and functionality
  • Test patches and fixes to operating software
  • Troubleshoot equipment and network problems
  • Raise equipment, Return Material Authorizations (RMA's)
  • Produce written summary reports
  • Hold technology workshops with the Customer
  • Train the Customer's personnel
  • Assist in developing Network Operating and Equipment Operating Procedures
  • Support the production environment of Juniper products
  • Support ongoing efforts in defining best practice policies
  • Peer with other employees performing similar roles
  • Develop secondary skills in other Juniper products

Requirements:

  • Minimum 5 years of design, implementation, and operational experience in large-scale IP networks
  • JUNOS CLI experience
  • Must have large-scale experience with QFX, EX, PTX switching and routing
  • Prior Work experience at a large enterprise or a Data Center with EVPN/VXLAN experience
  • Experience with core routing BGP (eBGP and iBGP) and OSPF protocols
  • Mist Wireless assurance
  • Experience with Juniper EZ-LAG
  • Background in automation with Ansible, YAML, and Juniper PyEZ
  • Experience writing automation scripts in Python
  • Experience with design and/or deployment of routing and switching products within the Customer infrastructure
  • Ability to communicate effectively in crises with all levels of an organization
  • Ability to refine and translate complex requirements and execute best practice solutions
  • Assisted with major network upgrades, maintenance windows, and changes in the customer network
  • Strong customer interface and presentation skills
  • Expert-level Technical Certifications: JNCIS, JNCIP, JNCIE, CCNP, and CCIE a strong plus
  • Working knowledge to support use of the Mist API/Web UI

Nice to have:

  • Accountability
  • Active Learning
  • Active Listening
  • Business Growth
  • Change Management
  • Client Expectations Management
  • Coaching
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Centric Solutions
  • Customer Experience (CX)
  • Customer Feedback
  • Customer Lifetime Value
  • Customer Relationship Management (CRM)
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Infrastructure as a Service (IaaS)
  • Long Term Planning
  • Managing Ambiguity
What we offer:
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Additional Information:

Job Posted:
September 11, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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