Resident Engineer

• Providing post-sales on-site support for Juniper’s networking products
• Develop and maintain expertise on the products deployed within the customer’s network
• Travel to customer sites on at least a quarterly basis or as required by project stages
• Manage face-to-face communications daily with multiple levels of customer management and engineering staff
• Isolate and identify configuration, design, and software anomalies
• Clearly articulate findings in written and verbal communications with development-level engineering staff
• Insert or suggest Juniper technology to align with customer needs or reach out to the sales team as necessary.

• US Citizenship required
• Public Trust clearance required
• Minimum 7-10 years of hands-on network engineering experience
• Network engineering experience in a consultative manner supporting full-stack enterprise solutions
• Data Center Switching, Data Center Routing, Data Center Security, and EVPN/VXLAN
• Hands on experience supporting Juniper QFX and EX product family platforms
• Intermediate to Advanced Knowledge of EVPN/VXLAN
• Juniper Networking Specialist certification is required, Professional level preferred
• Expert level relationship management, communication skills, and interpersonal skills
• Expert-level troubleshooting methodology
• Ability to apply knowledge to real-world scenarios
• Demonstrated ability to manage multiple projects and work calmly under pressure
• Self-starter, team player, personable, enthusiastic, hardworking
• A plus to have hands-on configuration and operational knowledge of other vendor products.

Hands-on configuration and operational knowledge of other vendor products.

• Comprehensive suite of health, financial, and emotional wellbeing benefits
• Support for personal and professional development
• Specific programs to reach career goals
• Inclusive work culture
• Flexibility to manage work and personal needs.