Resident Engagement Officer Job at Portsmouth City Council (Portsmouth)

Engage Life Coordinator

In the role of Engage Life Coordinator, you develop and implement programs of in...

Location

United States , Little Rock

Salary:

17.00 - 20.40 USD / Hour

Atria Senior Living

Expiration Date

Until further notice

Requirements

High School Diploma or General Education Degree (GED)
Associate’s Degree or Bachelor’s Degree preferred
One (1) to two (2) years of related experience in coordinating, planning, and executing group activities and events
Communicate effectively in English, verbally and in writing, with residents, staff, and vendors
Able to proficiently operate standard office equipment
Must possess valid driver’s license with a good driving record
Must satisfactorily meet and be in compliance with Company’s Motor Vehicle Policy standards
Proficient computer skills – Microsoft Word, Outlook, and Excel
includes utilization of iPad/tablet and other technology devices

Job Responsibility

Lead assigned Engage Life programs and develop associated daily, weekly, and monthly plans
Find creative ways to keep residents connected to one another, to the internal community, to their hobbies, interests, and the outside community as well
Teach and lead exercises and assist with the proper use of fitness equipment
Engage and motivate residents by incorporating elements of spontaneity, simple pleasures, purpose, and strength, resulting in program participation
paying special attention to residents who may be confided to their apartments
Welcome new residents, making a special effort to include and engage them in activities and introduce them to others in the community with similar interests and backgrounds
Implement Company designed programs as outlined
Inform residents of upcoming activities and maintain a current schedule of events
Prepare and publish an engaging and creative monthly program calendar which incorporates the community’s events and programs within the Company specified timelines
Support Operations in achieving customer satisfaction scores that meet or exceed Company standards

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Fulltime

Housing Officer

Are you passionate about housing and ready for a temporary role that could lead ...

Location

United Kingdom , London

Salary:

15.00 - 16.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a housing organisation
Strong understanding of current housing issues
Proficient in IT, particularly Northgate, Sage, and Microsoft Office
Excellent communication skills, both written and verbal
Knowledge of welfare benefits and housing legislation
Ability to work independently and be approachable

Job Responsibility

Manage rent collection and arrears recovery
Handle tenancy management functions: voids, viewings, sign-ups, and terminations
Conduct estate inspections and address arising issues
Assist in managing cleaning, maintenance, and repairs contracts
Address resident complaints and information requests
Maintain accurate records and log sheets
Organise social and community events for residents
Conduct welfare calls to vulnerable residents
Ensure smooth daily office administration

Fulltime

Engage Life Coordinator

In the role of Engage Life Coordinator, you develop and implement programs of in...

Location

United States , Normal

Salary:

18.00 - 21.60 USD / Hour

Atria Senior Living

Expiration Date

Until further notice

Requirements

High School Diploma or General Education Degree (GED)
Associate’s Degree or Bachelor’s Degree preferred
One (1) to two (2) years of related experience in coordinating, planning, and executing group activities and events
Communicate effectively in English, verbally and in writing, with residents, staff, and vendors
Able to proficiently operate standard office equipment
Must possess valid driver’s license with a good driving record
Must satisfactorily meet and be in compliance with Company’s Motor Vehicle Policy standards
Proficient computer skills – Microsoft Word, Outlook, and Excel
includes utilization of iPad/tablet and other technology devices

Job Responsibility

Lead assigned Engage Life programs and develop associated daily, weekly, and monthly plans
Find creative ways to keep residents connected to one another, to the internal community, to their hobbies, interests, and the outside community as well
Teach and lead exercises and assist with the proper use of fitness equipment
Engage and motivate residents by incorporating elements of spontaneity, simple pleasures, purpose, and strength, resulting in program participation
paying special attention to residents who may be confided to their apartments
Welcome new residents, making a special effort to include and engage them in activities and introduce them to others in the community with similar interests and backgrounds
Implement Company designed programs as outlined
Inform residents of upcoming activities and maintain a current schedule of events
Prepare and publish an engaging and creative monthly program calendar which incorporates the community’s events and programs within the Company specified timelines
Support Operations in achieving customer satisfaction scores that meet or exceed Company standards

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Fulltime

Customer Liaison Officer

Due to our continued success here at Fortem, we are excited to announce an oppor...

Location

United Kingdom , Chester

Salary:

Not provided

Fortem Solutions Ltd

Expiration Date

February 21, 2026

Requirements

Previous experience of working in a similar role
Ability to deal with sensitive situations
Resilience and strong negotiation skills
Proficiency in Microsoft Office
Full Driving Licence

Job Responsibility

Lead resident and community engagement initiatives, building strong relationships with local communities
Deliver clear and effective communications to customers and residents about the nature and scope of works
Act as the main point of contact for residents, addressing enquiries and concerns professionally and with empathy
Coordinate access arrangements to ensure works are delivered smoothly and on schedule
Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions
Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation

What we offer

Competitive salary based on experience with profit related bonus
Motor Expenditure Allowance (£4,000)
Option to opt into salary sacrifice car lease
25 days annual leave + bank holidays + your birthday off (34 days total)
Sick pay
26 weeks full pay maternity leave
Annual pay reviews
8 weeks full pay paternity leave
Discounted gym memberships at national and local gyms
Up to £3,000 colleague referral fee

Fulltime

!

Engage Life Coordinator

Location

Canada , Lethbridge

Salary:

Not provided

Atria Senior Living

Expiration Date

Until further notice

Requirements

Bachelor’s degree (B.A.) from four-year college or university preferred
one to two years related experience and/or training
Communicate effectively in English, verbally and in writing, with residents, staff, and vendors
Able to proficiently operate standard office equipment
Able to effectively utilize technology including use of computers, iPad/Tablet use, Word programming, internet access, email, and social media
Must possess valid driver’s license
For applicable Company vehicle driving responsibilities, must be in compliance with provincial commercial licensing requirements to safely operate Community vehicle
Must satisfactorily meet and be in compliance with Atria’s Motor Vehicle Policy standards

Job Responsibility

Lead assigned Engage Life programs and develop service plans
Offer adequate and diversified recreational activities to residents with sufficient supervision for each activity
Teach and lead exercises and assist with the proper use of fitness equipment
Develop and facilitate programs of interest for residents including, if applicable, programs designed for residents confined to their rooms
Engage and motivate residents resulting in program participation
Greet new residents making a special effort to include and engage them in activities and introduce them to others in the community with similar interests and backgrounds
Use the ARC Resident Orientation Program, Resident Interest Questionnaire, and Resident Interview Questionnaire for all new residents
Inform residents of upcoming activities and maintain a current schedule of events on the bulletin board
Prepare and publish an engaging and creative monthly program calendar which incorporates the community’s events and programs by the 10th of every month (ex. December calendar due Nov 10). Ensure the calendar incorporates ARC’s 8 Dimensions of Engagement programs
Engage in community public relations including collaboration with corporate public relations and preparation of local positive publicity stories

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Fulltime

Engage Life Coordinator

Location

Canada , Ottawa

Salary:

Not provided

Atria Senior Living

Expiration Date

Until further notice

Requirements

Bachelor’s degree (B.A.) from four-year college or university preferred
one to two years related experience and/or training
Communicate effectively in English, verbally and in writing, with residents, staff, and vendors
Able to proficiently operate standard office equipment
Able to effectively utilize technology including use of computers, iPad/Tablet use, Word programming, internet access, email, and social media
Must possess valid driver’s license
For applicable Company vehicle driving responsibilities, must be in compliance with provincial commercial licensing requirements to safely operate Community vehicle
Must satisfactorily meet and be in compliance with Atria’s Motor Vehicle Policy standards

Job Responsibility

Lead assigned Engage Life programs and develop service plans
Offer adequate and diversified recreational activities to residents with sufficient supervision for each activity
Teach and lead exercises and assist with the proper use of fitness equipment
Develop and facilitate programs of interest for residents including, if applicable, programs designed for residents confined to their rooms
Engage and motivate residents resulting in program participation
Greet new residents making a special effort to include and engage them in activities and introduce them to others in the community with similar interests and backgrounds
Use the ARC Resident Orientation Program, Resident Interest Questionnaire, and Resident Interview Questionnaire for all new residents
Inform residents of upcoming activities and maintain a current schedule of events on the bulletin board
Prepare and publish an engaging and creative monthly program calendar which incorporates the community’s events and programs by the 10th of every month (ex. December calendar due Nov 10). Ensure the calendar incorporates ARC’s 8 Dimensions of Engagement programs
Engage in community public relations including collaboration with corporate public relations and preparation of local positive publicity stories

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Fulltime

Temporary Accommodation Income Officer

We are currently recruiting for an experienced Temporary Accommodation Officer t...

Location

United Kingdom , South East London

Salary:

26.80 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Experience in temporary accommodation, income recovery, or housing management
Strong knowledge of arrears recovery processes and tenancy sustainment
Experience representing or supporting cases at County Court (desirable)
Excellent communication and customer service skills
Ability to manage a busy caseload in a performance-driven environment
Strong organisational skills and attention to detail
Experience working within a local authority or public sector housing service

Job Responsibility

Proactively manage a caseload of rent accounts, ensuring income is maximised and tenancies are sustained
Engage with residents via telephone, home visits, and office interviews
Support residents to maximise income and prevent financial exclusion
Represent Lewisham Council in County Court possession proceedings
Maintain accurate records, prepare legal documentation, and progress arrears cases in line with council policies
Ensure all arrears recovery actions are completed within agreed timescales
Attend evictions when required, completing inventories and arranging removals and storage of goods
Work closely with external partners including Housing Benefit, DWP, Social Services, and Housing Options
Liaise with internal teams to resolve issues such as disrepair, succession, or abandonment
Meet individual and team performance targets relating to income collection and customer service

Fulltime

General Manager / Turnaround Manager

Our client, a leading organisation in the care industry, is seeking an experienc...

Location

United Kingdom , London

Salary:

75000.00 - 80000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Registered Nurse (RGN) with a current pin number
Level 5 QCF Management qualification (desirable)
Proven management experience in a similar role, including experience as a Registered Manager in a care home for older individuals
Strong business acumen with P&L accountability and experience enhancing financial performance in the care sector
In-depth knowledge of CQC regulations and local authority requirements, along with a deep understanding of the needs of older people
Excellent leadership and coaching abilities
Strong communication skills to engage team members and work collaboratively with residents and families
Proficient in Microsoft Office applications, including Word, Excel, and Outlook
Flexibility to adapt working patterns as needed, including attending emergencies outside of normal hours
A commitment to maintaining the mission and values of the organisation while fostering strong working relationships within the team and with external stakeholders

Job Responsibility

maximise resident satisfaction and financial performance by effectively leading and developing skilled care teams
Ensure compliance with legislative and organisational standards while fostering a culture of high morale among staff
Manage care assessments for prospective residents, ensuring their needs are thoroughly evaluated and met
Act as the Registered Manager, maintaining internal quality audits and responding to complaints to uphold service standards
Collaborate with key professionals to ensure resident needs are met through effective service contracts with local authorities and clinical commissioning groups
Monitor care standards through hands-on coaching and mentoring and ensure appropriate staffing levels and effective staff induction
Produce clear and concise management reports while managing budgets and ensuring financial performance aligns with business plans

What we offer

Opportunity to lead a team dedicated to providing high-quality care to residents
Supportive environment focused on delivering outstanding care

Fulltime

Resident Engagement Officer

Portsmouth City Council

Location:
United Kingdom , Portsmouth

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 13, 2026

Expiration:
March 05, 2026

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Location:United Kingdom , Portsmouth

Category:Public Sector

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 13, 2026

Expiration:March 05, 2026

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