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Resident Engagement Director

United States, New York 85000.00 - 97750.00 USD / Year · Job Posted April 16, 2026
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Job Description

The Resident Engagement Director leads the Resident Engagement team in building meaningful, quality experiences for Coterie residents. This person promotes healthy living by managing the day-to-day operations of the engagement calendar, overseeing fitness floor operations and creating programming that reflects the resident’s interests and embraces the holistic well-being approach (spirit, mind and body).

Job Responsibility

  • Provide direct leadership for group exercise, healthy living programs, and fitness floor staff
  • Manage healthy relationships with residents, creating a culture focused on health and well-being
  • Manage the Atria Resident Discovery tool (ARD), including completing Atria Resident Discovery surveys, monthly event calendar, and all actions related to Resident Engagement for all residents
  • Deliver refined cultural and lifelong learning experiences using the monthly program calendar, incorporating the community events and programs, in coordination with the Support Center staff
  • Lead all aspects of the Resident Engagement Program, with a focus on the six dimensions of engagement
  • Work with other departments to deliver a high–quality experience for residents
  • Champion inclusion activities, strategies, and initiatives
  • Cultivate relationships with residents, family members and staff
  • Build relationships in order to create small communities
  • Contribute to community growth by participating in sales activities
  • Manage departmental needs and goals within targeted budgets
  • Responsible for interviewing, hiring, training, developing, and evaluating assigned staff
  • Manage and lead best practices through engagement of staff team
  • hold staff accountable for high-quality results
  • Serve as a Manager on Duty (MOD) on a scheduled basis, per guidance from the General Manager
  • May perform other duties as needed and/or assigned

Requirements

  • Bachelor’s Degree in Exercise Science, Education or related field
  • Well-being and fitness certification from one of the preferred agencies (NASM, NCFS, AFPA, ISSA, ACE, or ASFA) is strongly preferred, with a focus on nutrition, senior fitness, health coaching and/or personal training
  • Experience in exclusive local cultural engagement programs, and event management/operations is preferred
  • Minimum of two (2) years supervisory experience preferred
  • An understanding for exercise, nutrition, healthy living and helping others live a healthier lifestyle is preferred
  • Strong written and verbal communication, including public speaking skills in order to expand community partnerships

What we offer

  • Competitive Pay
  • Paid Holidays & PTO
  • Comprehensive Health Plans
  • Career Advancement Opportunities
  • Tuition Reimbursement
  • Employee Loyalty Rewards Program
  • Retirement Savings Plan with Employer Match
  • Rewards & Recognition
  • Health & Safety

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