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The Resident Engagement Director leads the Resident Engagement team in building meaningful, quality experiences for Coterie residents. This person promotes healthy living by managing the day-to-day operations of the engagement calendar, overseeing fitness floor operations and creating programming that reflects the resident’s interests and embraces the holistic well-being approach (spirit, mind and body).
Job Responsibility:
Provide direct leadership for group exercise, healthy living programs, and fitness floor staff
Manage healthy relationships with residents, creating a culture focused on health and well-being
Manage the Atria Resident Discovery tool (ARD), including completing Atria Resident Discovery surveys, monthly event calendar, and all actions related to Resident Engagement for all residents
Deliver refined cultural and lifelong learning experiences using the monthly program calendar, incorporating the community events and programs, in coordination with the Support Center staff
Lead all aspects of the Resident Engagement Program, with a focus on the six dimensions of engagement
Work with other departments to deliver a high–quality experience for residents
Champion inclusion activities, strategies, and initiatives
Cultivate relationships with residents, family members and staff
Build relationships in order to create small communities
Contribute to community growth by participating in sales activities
Manage departmental needs and goals within targeted budgets
Responsible for interviewing, hiring, training, developing, and evaluating assigned staff
Manage and lead best practices through engagement of staff team
hold staff accountable for high-quality results
Serve as a Manager on Duty (MOD) on a scheduled basis, per guidance from the General Manager
May perform other duties as needed and/or assigned
Requirements:
Bachelor’s Degree in Exercise Science, Education or related field
Well-being and fitness certification from one of the preferred agencies (NASM, NCFS, AFPA, ISSA, ACE, or ASFA) is strongly preferred, with a focus on nutrition, senior fitness, health coaching and/or personal training
Experience in exclusive local cultural engagement programs, and event management/operations is preferred
Minimum of two (2) years supervisory experience preferred
An understanding for exercise, nutrition, healthy living and helping others live a healthier lifestyle is preferred
Strong written and verbal communication, including public speaking skills in order to expand community partnerships