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As a Resident Care Specialist, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. As the Resident Care Specialist, your role includes providing on-site guidance to the community clinical departments while supporting consistent, safe, and effective nursing practices in accordance with all applicable laws, regulations, and organizational standards. You’ll lead through education, quality improvement, and risk management, fostering person-centered care and operational excellence across assigned communities.
Job Responsibility:
Provide guidance to community clinical teams to ensure consistent, high-quality resident care in compliance with regulatory standards and company policies
Support and supplement the Director of Health and Wellness during vacancies or as assigned for special projects
Execute departmental goals, objectives, and policies while monitoring key performance metrics
Ensure compliance with all federal, state, and local regulations and organizational standards
Track regulatory outcomes, identify trends, and collaborate on corrective or performance improvement plans
Participate in the review of incidents, accidents, and clinical risk scenarios to safeguard residents and mitigate liability
Lead and educate teams on infection control and prevention programs
Guide communities through communicable disease management and reporting to health departments as required
Conduct quality rounds and compliance audits
develop and implement corrective action plans as needed
Oversee the pre-admission assessment and clinical denial process
review potential move-ins and move-outs
Address resident and family complaints and support resolution of grievances
Participate in interdisciplinary team meetings focused on quality of care, safety, and satisfaction
Collaborate on hiring, onboarding, and professional development of clinical leaders with the Divisional Director of Resident Care and National Director of Clinical Education
Support community budgeting, staffing plans, and labor management
Participate in the annual budget process and monitor clinical financial performance
Serve as a champion of company culture, promoting collaboration and accountability
Requirements:
Registered Nurse (RN) or Licensed Practical Nurse (LPN) in good standing, licensed by the states in which you are assigned
Minimum of three (3) years of senior living experience in a leadership role
Previous experience as a Director of Health and Wellness in an Assisted Living or Memory Care environment
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