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Resident Care Coordinator- Join Our Big-Hearted Team. Are you ready to make a meaningful impact in a vibrant, compassionate community? Join our vibrant at La Loma Village in Litchfield Park, AZ, as a Resident Care Coordinator. Your Mission: The Resident Care Coordinator supports daily operations and care delivery for Assisted Living and Memory Support communities by coordinating shift activity, communicating across teams, supporting task execution, and ensuring smooth resident experiences. This role acts as the on-floor liaison between care staff, clinical leadership, families, and residents.
Job Responsibility
Serve as the primary contact for shift-level coordination, including assignment updates, pendant/floor checks, and daily task completion
Maintain consistent communication between shifts, ensuring staff are informed regarding resident needs, events, and community updates
Assist with immediate coverage needs by helping identify resources and notifying leadership of staffing concerns
Observe resident well-being, document changes, and report concerns promptly to the Clinical Nurse Manager
Assist with scheduling and coordination of ancillary medical services (labs, podiatry, physician visits)
Communicate with families regarding non-clinical needs, appointments, and routine updates
Maintain medication carts/rooms for organization, cleanliness, and audit readiness
Perform monthly environmental, safety, and infection control checklists and submit findings to leadership
Support onboarding by serving as a peer mentor and guiding new caregivers through daily routines
Deliver care using dementia-capable and trauma-informed principles, maintaining awareness of sensory, emotional, and behavioral needs
Apply techniques that promote calm, engagement, and trust for residents with cognitive impairment
Participate in life enrichment and memory-support activities that foster social connection, purpose, and cognitive stimulation
Contribute to a caring community culture by promoting empathy, patience, and meaningful resident relationships
Collaborate with fellow caregivers, nurses, and other departments to ensure coordinated, consistent resident care
Demonstrate reliability through regular attendance, punctuality, and adherence to assigned schedules
Participate in training and continuing education, including dementia-capable care and caring community development
Requirements
High School diploma or general equivalency diploma (GED)
Arizona Certified Caregiver required
At least three years of experience in Assisted Living or Memory Care
Must have a current CPR certification and First Aide certification
Must be able to obtain a Maricopa County food handlers card
Possess current or have the ability to obtain a Level 1 Fingerprint Clearance Card is required
What we offer
Comprehensive health benefits (Medical, Dental & Vision)
401k with immediate vesting and up to 4% employer match
Tuition Reimbursement
Exclusive discounts through The Employee Network
Access to the Employee Association, supporting team members in need