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Our welcoming resident’s team at Calico are looking to appoint a Resident Advisor to join Fresh and help contribute to the delivery of an outstanding place for our residents to live. This role offers 30 hours per week, scheduled on a rota basis. If you’re looking for sociable working hours, this could be a great fit! Shifts will start no earlier than 8:00am and finish no later than 6:00pm You'll work 4 days per week between Tuesday to Friday, with a requirement to work one Saturday in every three.
Job Responsibility:
Create a welcoming and vibrant community
Ensure residents feel safe, supported and engaged
Create a positive living environment through social events
Support the wider team with administrative duties
Welcome residents at reception
Take accurate rental payments to ensure efficient running of the building
Provide outstanding customer service via email and phone
Be the first point of contact for residents within the building
Liaise with colleagues on site and across the wider business
Requirements:
Approachable and passionate
Able to listen to residents
Highly organised with daily tasks
Excellent time management skills
Strong administrative skills
Solutions oriented
Enthusiastic
Ready to make an impact
What we offer:
Dedicated Training team for on-job training
Generous holiday entitlement of 25 days from day one
In-house Learning & Development team for personal and professional development including vocational qualifications
Health cash plan to contribute to everyday healthcare expenses