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Our welcoming resident’s team at Botanic Studios are looking to appoint a Resident Advisor to join Fresh and help contribute to the delivery of an outstanding place for our residents to live. You will work 20 hours a week between Monday and Friday, specific hours can be agreed at interview. If you enjoy liaising with colleagues on site and across the wider business, as well as the residents, this could be just the opportunity for you.
Job Responsibility:
Create a welcoming and vibrant community
Ensure residents feel safe, supported and engaged
Create a positive living environment
Organise social events
Manage communication through social media platforms
Utilise traditional communication methods
Support the wider team with administrative duties
Welcome residents at reception
Take accurate rental payments
Provide outstanding customer service via email and phone
Be the first point of contact for residents
Requirements:
Approachable and passionate
Able to listen to residents
Highly organised
Excellent time management skills
Strong administrative skills
Solutions oriented
Enthusiastic
Ready to make an impact
What we offer:
Dedicated Training team for on-job training
Generous holiday entitlement of 25 days plus bank holidays
In-house Learning & Development team for personal and professional development including vocational qualifications
Health cash plan
Access to ‘Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform