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Our welcoming residents team at Ty Nant are looking to appoint a Resident Advisor on a Fixed-Term basis to join Fresh and help contribute to the delivery of an outstanding place for our residents to live.
Job Responsibility:
Create a welcoming and vibrant community
Ensure residents feel safe, supported and engaged
Create a positive living environment
Organise social events
Manage communication through social media platforms
Utilise traditional communication methods
Support the wider team with administrative duties
Welcome residents at reception
Take accurate rental payments
Provide outstanding customer service via email and phone
Be the first point of contact for residents within the building
Requirements:
Approachable and passionate
Want to help build a sense of community
Able to listen to residents
Highly organised with daily tasks
Excellent time management skills
Strong administrative skills
What we offer:
Dedicated Training team
Generous holiday entitlement of 25 days plus bank holidays
In-house Learning & Development team
Health cash plan
Access to ‘Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform