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Our welcoming resident’s team at the Lantern are looking to appoint a part-time Resident Advisor to join Fresh and help contribute to the delivery of an outstanding place for our residents to live. As Resident Advisor, you will work 16.5 hours per week in a collaborative team. Working hours are Monday, Tuesday, Wednesday 6pm - 9pm and Sunday 9am - 5.30pm. We’re looking to speak with individuals who are passionate about creating a welcoming and vibrant community, ensuring our residents feel safe, supported and engaged.
Job Responsibility:
Help create a positive living environment by organising social events
Managing communication through social media platforms
Utilising traditional communication methods
Support the wider team with administrative duties such as welcoming residents at reception and taking accurate rental payments
Provide outstanding customer service via email and phone
Be the first point of contact for residents within the building
Help create a safe and welcoming space where residents feel comfortable
Requirements:
Approachable and passionate
Able to listen to residents
Highly organised with daily tasks
Excellent time management skills
Strong administrative skills
Passionate about creating a welcoming and vibrant community
Solutions oriented
Enthusiastic
Ready to make an impact
What we offer:
Dedicated Training team to assist with development of on-job training
Generous holiday entitlement of 25 days from day one
In-house Learning & Development team to support personal and professional development including vocational qualifications
Health cash plan to contribute to everyday healthcare expenses
Access to ‘Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform