Resident Advisor

Our welcoming resident’s team at The Shield are looking to appoint a Resident Advisor to join Fresh and help contribute to the delivery of an outstanding place for our residents to live. As Resident Advisor, you will work 37.5 hours per week in a collaborative team between 9am - 5.30pm Monday - Friday. We’re looking to speak with individuals who are passionate about creating a welcoming and vibrant community, ensuring our residents feel safe, supported and engaged. You’ll help create a positive living environment by organising social events, managing communication through social media platforms, and utilising traditional communication methods. You will also support the wider team with administrative duties such as welcoming residents at reception and taking accurate rental payments to ensure the efficient running of the building. In this role, you will provide outstanding customer service via email and phone and be the first point of contact for residents within the building. As Resident Advisor, we are looking for someone who is solutions oriented, enthusiastic and ready to make an impact. If you enjoy liaising with colleagues on site and across the wider business, as well as the residents, this could be just the opportunity for you.