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Croft Court, Bristol are looking to appoint a Mandarin-speaking Resident Advisor to join Fresh and help deliver an outstanding living experience for our residents. Croft Court is a brand-new student accommodation development, opening to students for the very first time in September 2026. This is an exciting opportunity to be part of a new site from the beginning and help shape a positive community for our future residents.
Job Responsibility
Acting as a first point of contact for residents, providing excellent customer service both in person, over the phone and via email
Supporting Mandarin-speaking residents and their families, helping them settle into their new home and community
Helping to build a positive living environment by organising social events and activities
Managing resident communications via social media platforms and traditional communication methods
Supporting the wider site team with administrative tasks, including welcoming residents at reception and processing rental payments
Working collaboratively with colleagues on site and across the wider Fresh business
Requirements
Fluent in Mandarin and English
Strong communication and customer service skills
A proactive and positive attitude
Ability to work independently and as part of a team
What we offer
A dedicated Training team to assist you with development of your on-job training
A generous holiday entitlement of 25 days, plus bank holidays
An in-house Learning & Development team to support you with personal and professional development including vocational qualifications
Health cash plan to contribute to everyday healthcare expenses
Access to 'Your Wellbeing' programme & OpenUp – a confidential wellbeing platform