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Four Seasons Logo Four Seasons · Hospitality and Tourism

Residences Senior Concierge

Thailand, Bangkok · Job Posted January 20, 2026
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Job Description

The Four Seasons Private Residences Bangkok at Chao Phraya River is looking for a Residences Senior Concierge who has the commitment and passion for ensuring the best in a luxury branded residential experience. Our Residences Senior Concierge will have the opportunity to lead and shape the resident experience by managing the daily operations of the front office.

Job Responsibility

  • Act as a Shift Leader managing the daily operations of the Residential Front Office
  • Check daily shift checklists
  • Assist Concierge Supervisor in planning the staff roster
  • Assist with the Residential On-boarding process
  • Ensure financial and credit procedures are followed
  • Support following up on overdue utilities payment and assessment fees
  • Actively manage Housekeeping and Engineering A la Carte Services
  • Take action in matters related to safety, security, satisfaction and well-being of residents and employees
  • Respond to residential complaints
  • Handle all resident interactions with the highest level of hospitality and professionalism
  • Process packages, faxes, messages, and mail
  • Manage and provide access to the building(s) and units for vendors/contractors/homeowners’ service providers and visitors
  • Maintain security and restrict access to non-authorized individuals during overnight hours
  • Ensure collateral and information for local attractions are updated
  • Update homeowner profiles
  • Utilize software programs to input special arrangements and ensure accurate billing
  • Monitor the fire alarm panel and respond to emergencies
  • Coordinate the booking of elevators/lifts for move-in or move-out
  • Comply with Four Seasons’ Work Rules and Standards of Conduct
  • Work harmoniously with co-workers and supervisors
  • Work closely with Housekeeping and Engineering teams

Requirements

  • Passion for excellence
  • Expertise in Residential Concierge
  • Proven leadership experience
  • Firm knowledge of the area
  • Extremely organized
  • Ability to multi-task
  • Valid work authorization for Thailand

Nice to have

Previous pre-opening experience

What we offer

  • Be part of a cohesive team with opportunities to learn, grow and develop
  • Have the opportunity to engage in diverse and challenging work
  • Derive a sense of pride in work well done
  • Be recognized for excellence
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