Residences Concierge Job at Marriott Bonvoy (Nekajui Peninsula Papagayo)

Residences Concierge

The Residences Concierge at The Ritz-Carlton Residences Istanbul is responsible ...

Location

Turkey , Istanbul

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services
Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors
Answer, record, and process all calls, messages, requests, questions, or concerns
Assist with scheduling of the elevator for move-in/out for Residence owners/tenants
Assist with Bell/valet services for owners when requesting for their vehicles
Perform Lobby Ambassador tasks
Review shift logs/daily memo books and document pertinent information in logbooks

Fulltime

Concierge

Concierge for The Lucan, Autograph Collection Residences. The first standalone A...

Location

United Kingdom

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

UK Driving License: A valid UK driving license is compulsory for this position
Security License: While not mandatory, having a security license is preferable and will be considered an advantage
Ability to respond to and coordinate requests for special arrangements or services
Ability to arrange transportation
Ability to maintain coverage of Concierge area
Ability to respond to special requests from Residence owners/guests with unique needs
Ability to contact appropriate individual or department to resolve calls, requests, or problems
Ability to gather, summarize, and utilize information about third-party vendors
Ability to monitor and maintain service agreements, work orders, and proof of insurance
Ability to announce visitors and permit access to only authorized visitors

Job Responsibility

Supply Residence owners/guests with directions and information
Understand and assist with Residence owners’ reservation services (HRS)
Assist with scheduling of the elevator for move-in/out for Residence owners/tenants
Assists with Bell/valet services for Residence owners when requesting for their vehicles
Respond to and coordinate Residence owner, guest, and visitor requests for special arrangements or services
Arrange transportation for Residence owners/guests/visitors
Maintain coverage of Concierge area by assisting with the breaks of the Concierge team
Respond to special requests from Residence owners/guests with unique needs
Contact appropriate individual or department as necessary to resolve call, request, or problem
Gather, summarize, and utilize information about all third-party vendors who may assist in repairing the residence owners’ units

Fulltime

Residences Senior Concierge

The Four Seasons Private Residences Bangkok at Chao Phraya River is looking for ...

Location

Thailand , Bangkok

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Passion for excellence
Expertise in Residential Concierge
Proven leadership experience
Firm knowledge of the area
Extremely organized
Ability to multi-task
Valid work authorization for Thailand

Job Responsibility

Act as a Shift Leader managing the daily operations of the Residential Front Office
Check daily shift checklists
Assist Concierge Supervisor in planning the staff roster
Assist with the Residential On-boarding process
Ensure financial and credit procedures are followed
Support following up on overdue utilities payment and assessment fees
Actively manage Housekeeping and Engineering A la Carte Services
Take action in matters related to safety, security, satisfaction and well-being of residents and employees
Respond to residential complaints
Handle all resident interactions with the highest level of hospitality and professionalism

What we offer

Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

New

Residences Concierge

The role of the Residence Concierge is to assist with Residents and their guests...

Location

United States of America , San Francisco

Salary:

39.08 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum two years’ experience in the same or similar role required
Prior Concierge or Hotel Concierge experience is preferred
Reading, writing, and oral proficiency in the English language is required
Must be able to multi-task and have the ability to manage priorities with a high attention to detail
Must be able to work a flexible schedule (mornings/nights/weekends)

Job Responsibility

Provide accurate information to residents and guests in a courteous manner
fill all resident requests or requirements
anticipate resident needs
Know, communicate effectively, and sell activities available in the area
establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests
Handle residence floor guests and vendors check-ins/check-outs
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct
Work harmoniously and professionally with co-workers, supervisors, and outside contacts
Pre-register, block, cancel and secure future reservations following hotel policies and procedures
Properly handle incoming and outgoing mail, packages and faxes

What we offer

Complimentary Employee Meals
Laundered Employee Uniform

Parttime

New

Residences Manager

The Residences Manager reports to the Hotel Manager and is responsible for the o...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Fluency in Russian (native or near-native) and excellent command of English
Degree in Hospitality Management, Business Administration, or a related field preferred
Minimum 5 years of experience in luxury hospitality, branded residences, serviced residences, or high-end property management, ideally with UHNW clientele
Proven experience managing teams, maintenance and resident services in a luxury environment

Job Responsibility

Plan, direct, and oversee all residential operations to achieve objectives in Resident Satisfaction, service excellence, asset upkeep, brand consistency, and operational performance
Support the annual budgeting process for the Residences and ensure all operational expenses are within the guidelines set by Accor and Raffles
Manage the Residences budget in coordination with the Hotel Manager and Finance Department, ensuring cost control and efficient resource management
Lead and guide the Residence Services team (Housekeeping, Maintenance, Security, Concierge) to achieve Key Performance Indicators (KPIs), including service quality, response times, and resident engagement
Ensure all resident communications -including check-in/check-out, concierge requests, and updates adhere to Raffles standards and provide a seamless, personalized experience
Coordinate with internal hotel departments to guarantee consistent, high-quality service delivery for all residents
Personally welcome key residents, and VIP guests, ensuring an elevated and bespoke experience
Document all operational issues, resident feedback, and incidents, ensuring thorough follow-up and preventative measures
Maintain a visible presence throughout the Residences, engaging with residents and colleagues, fostering team spirit, and ensuring resident satisfaction
Embody and promote the Raffles brand values, Code of Ethics and culture of service excellence

Fulltime

Resident Services Assistant

The Residential Page plays an essential role in ensuring an exceptional living e...

Location

United States of America , Denver

Salary:

23.50 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High School Graduate
Professional and courteous attitude
deals effectively with all levels of internal and external contacts
Ability to promote positive relationships with all unit owner
Ability to focus attention on details be well organized and follow up
Ability to work with minimal supervision
Ability to work cohesively with other departments as part of a team
Ability to maintain confidentiality of unit owner information and designated data
Ability to be a clear thinker who can remain calm in pressure situations
Ability to ascertain unit owner’s needs and comply with such to ensure satisfaction

Job Responsibility

Assist residents with door, luggage, transportation requirements, parcels, groceries, etc.
Provide information regarding hotel events, outlets and amenities
Answer telephones at the residence’s concierge desk, deliver messages, packages, faxes, newspapers, letters, etc. to condominiums
Perform any special projects deemed necessary by your direct supervisor/concierge or the Residential Manager
Utilizes a variety of software programs to accurately input special arrangements (i.e. Engineering and Housekeeping requests) the resident has made and ensures coordination with outside service provider for direct billing
Updates homeowner profiles with any relevant information
Manage and provide access to the building(s) and units with all vendor/contractor/resident’s service providers and visitors, based on advanced authorization, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor/contractors and resident’s service providers
Controls entry doors and elevator/lift access
Assists Residential Concierge with responsibilities and duties in their absence or due to heavy volume periods

What we offer

Medical, dental, and vision insurance
Paid Time Off and Holiday pay
Discounted RTD Flex Pass for employees
401k participation with a company matching program
Complimentary stays at Four Seasons worldwide (subject to availability)
Free employee meals prepared by the culinary team

Fulltime

Residences Concierge

Respond to Residence owners’ and their guests’ requests for visitor information,...

Location

Malaysia , Penang

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction
Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities
Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system
Answer, record, and process all calls, messages, requests, questions, or concerns
Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem
Understand and assist with owners’ reservation services (HRS)
Assist with scheduling of the elevator for move-in/out for Residence owners/tenants
Assist with Bell/valet services for owners when requesting for their vehicles
Perform Lobby Ambassador tasks

Fulltime

Residences Concierge

The Residences Concierge is an integral part of the Residences at Naples Beach C...

Location

United States of America , Naples, Florida

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Ability to work in a fast-paced environment while maintaining strong attention to detail
Passion for guest services and hospitality
Fluency in reading, writing, and spoken English is required
Knowledge of Naples and the surrounding area is a plus
Experience in a similar role is a plus

Job Responsibility

Maintaining a welcoming, helpful, and discrete environment for every guest
Answering phone calls while responding to chats and emails that come through our unique computer systems
Connecting with our members to discuss their needs for transportation, restaurant reservations, amenities, preferences, arrival/departure time, etc.
Working with team members to ensure guests are always taken care of

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Residences Concierge

Marriott Bonvoy

Location:
Costa Rica , Nekajui Peninsula Papagayo

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 13, 2026

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Job Posted:February 13, 2026

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