Residences Concierge, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Miami Beach

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Residences Concierge position at Miami Beach Residences EDITION, responding to Residence owners' and guests' requests, providing information about property and area amenities, handling reservations and services, and maintaining highest standards of service excellence.

Job Responsibility:

Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services
Respond to special requests from Residence owners and their guests with unique needs
Gather, summarize, and provide information to Residence owners and their guests about the property and surrounding area amenities
Announce all visitors, contractors, etc. to Residence owners before allowing them to go up
Answer, record, and process all calls, messages, requests, questions, or concerns
Understand and assist with owners' reservation services (HRS)
Assist with scheduling of the elevator for move-in/out for Residence owners/tenants
Assist with Bell/valet services for owners when requesting for their vehicles
Perform Lobby Ambassador tasks
Review shift logs/daily memo books and document pertinent information in logbooks

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Global team environment
Professional development opportunities

Additional Information:

Job Posted:
November 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Residences Concierge