Residences Concierge Job at Four Seasons (Naples, Florida)

Residences Concierge

The Residences Concierge at The Ritz-Carlton Residences Istanbul is responsible ...

Location

Turkey , Istanbul

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services
Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors
Answer, record, and process all calls, messages, requests, questions, or concerns
Assist with scheduling of the elevator for move-in/out for Residence owners/tenants
Assist with Bell/valet services for owners when requesting for their vehicles
Perform Lobby Ambassador tasks
Review shift logs/daily memo books and document pertinent information in logbooks

Fulltime

Concierge

Concierge for The Lucan, Autograph Collection Residences. The first standalone A...

Location

United Kingdom

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

UK Driving License: A valid UK driving license is compulsory for this position
Security License: While not mandatory, having a security license is preferable and will be considered an advantage
Ability to respond to and coordinate requests for special arrangements or services
Ability to arrange transportation
Ability to maintain coverage of Concierge area
Ability to respond to special requests from Residence owners/guests with unique needs
Ability to contact appropriate individual or department to resolve calls, requests, or problems
Ability to gather, summarize, and utilize information about third-party vendors
Ability to monitor and maintain service agreements, work orders, and proof of insurance
Ability to announce visitors and permit access to only authorized visitors

Job Responsibility

Supply Residence owners/guests with directions and information
Understand and assist with Residence owners’ reservation services (HRS)
Assist with scheduling of the elevator for move-in/out for Residence owners/tenants
Assists with Bell/valet services for Residence owners when requesting for their vehicles
Respond to and coordinate Residence owner, guest, and visitor requests for special arrangements or services
Arrange transportation for Residence owners/guests/visitors
Maintain coverage of Concierge area by assisting with the breaks of the Concierge team
Respond to special requests from Residence owners/guests with unique needs
Contact appropriate individual or department as necessary to resolve call, request, or problem
Gather, summarize, and utilize information about all third-party vendors who may assist in repairing the residence owners’ units

Fulltime

Residences Senior Concierge

The Four Seasons Private Residences Bangkok at Chao Phraya River is looking for ...

Location

Thailand , Bangkok

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Passion for excellence
Expertise in Residential Concierge
Proven leadership experience
Firm knowledge of the area
Extremely organized
Ability to multi-task
Valid work authorization for Thailand

Job Responsibility

Act as a Shift Leader managing the daily operations of the Residential Front Office
Check daily shift checklists
Assist Concierge Supervisor in planning the staff roster
Assist with the Residential On-boarding process
Ensure financial and credit procedures are followed
Support following up on overdue utilities payment and assessment fees
Actively manage Housekeeping and Engineering A la Carte Services
Take action in matters related to safety, security, satisfaction and well-being of residents and employees
Respond to residential complaints
Handle all resident interactions with the highest level of hospitality and professionalism

What we offer

Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Resident Services Assistant

The Residential Page plays an essential role in ensuring an exceptional living e...

Location

United States of America , Denver

Salary:

23.50 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High School Graduate
Professional and courteous attitude
deals effectively with all levels of internal and external contacts
Ability to promote positive relationships with all unit owner
Ability to focus attention on details be well organized and follow up
Ability to work with minimal supervision
Ability to work cohesively with other departments as part of a team
Ability to maintain confidentiality of unit owner information and designated data
Ability to be a clear thinker who can remain calm in pressure situations
Ability to ascertain unit owner’s needs and comply with such to ensure satisfaction

Job Responsibility

Assist residents with door, luggage, transportation requirements, parcels, groceries, etc.
Provide information regarding hotel events, outlets and amenities
Answer telephones at the residence’s concierge desk, deliver messages, packages, faxes, newspapers, letters, etc. to condominiums
Perform any special projects deemed necessary by your direct supervisor/concierge or the Residential Manager
Utilizes a variety of software programs to accurately input special arrangements (i.e. Engineering and Housekeeping requests) the resident has made and ensures coordination with outside service provider for direct billing
Updates homeowner profiles with any relevant information
Manage and provide access to the building(s) and units with all vendor/contractor/resident’s service providers and visitors, based on advanced authorization, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor/contractors and resident’s service providers
Controls entry doors and elevator/lift access
Assists Residential Concierge with responsibilities and duties in their absence or due to heavy volume periods

What we offer

Medical, dental, and vision insurance
Paid Time Off and Holiday pay
Discounted RTD Flex Pass for employees
401k participation with a company matching program
Complimentary stays at Four Seasons worldwide (subject to availability)
Free employee meals prepared by the culinary team

Fulltime

Residences Concierge

Respond to Residence owners’ and their guests’ requests for visitor information,...

Location

Malaysia , Penang

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction
Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities
Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system
Answer, record, and process all calls, messages, requests, questions, or concerns
Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem
Understand and assist with owners’ reservation services (HRS)
Assist with scheduling of the elevator for move-in/out for Residence owners/tenants
Assist with Bell/valet services for owners when requesting for their vehicles
Perform Lobby Ambassador tasks

Fulltime

Property Front Office Receptionist

We are looking for a success-driven and compassionate detail-oriented individual...

Location

United States , Grand Rapids

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent is required
Previous experience in roles such as hospitality, concierge services, or resident support is preferred
Must be flexible to work evenings, weekends, and holidays as needed
Valid driver's license is required if applicable
First Aid and safety certification must be obtained within 180 days of starting employment
Ability to handle confidential information with discretion and work independently
Physical capability to lift up to 50 pounds unassisted and perform tasks requiring prolonged standing or walking
Strong communication skills with the ability to interact effectively with individuals from diverse backgrounds

Job Responsibility

Greet residents and guests warmly, providing assistance and guidance as needed
Support residents with daily needs such as receiving packages, coordinating transportation, and navigating communal spaces
Build positive relationships with residents to foster a sense of belonging and respect within the community
Facilitate informal check-ins with residents to identify support needs and relay information to the appropriate teams
Encourage resident participation in community events and activities to promote engagement and social connections
Monitor building access points to ensure controlled entry and maintain a secure environment
Address safety concerns calmly, mediate conflicts, and assist with implementing safety protocols such as fire drills
Maintain cleanliness and organization in shared spaces, including courtyards and parking areas
Prepare rooms for new residents and report maintenance issues for prompt resolution
Model respectful and collaborative behavior to reinforce community values

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Residences Assistant Manager

The Residence Assistant Manager plays a key role in building and operating the r...

Location

United States of America , Naples, Florida

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

2 + years of experience in luxury hotel/resort operations, property management, or residential services
Bachelor’s degree in Hospitality Management, Business Administration, Property Management, or a related field (preferred)
Excellent communication skills
Reading, writing, and oral proficiency in the English language
ability to communicate in Spanish strongly preferred
Strong attention to detail and problem-solving skills are required
Proven experience in guest relations, concierge services, or facilities management is highly desirable
Previous leadership or managerial experience overseeing teams such as housekeeping, maintenance, and concierge
Experience in luxury residences or a similar high-end environment is considered an asset
Proficient computer skills with the ability to use a variety of software

Job Responsibility

Be part of the pre-opening team
Contribute to the design and implementation of new residential service standards, including housekeeping, culinary, and amenity presentation lookbooks
Support the creation and quality assurance of daily service sequences through regular inspections and hands-on coaching
Help implement structured workflows for scheduling, residence setup, inventory control, and service delivery
Actively support the development of team members through training, mentorship, and leadership
Handles all resident interactions with the highest level of hospitality and professionalism
Serves as a primary point of contact for guests and planners
Gather and organize guest preferences, rooming details, transportation, and dietary requirements
Assist in curating personalized itineraries in collaboration with resort and local partners
Coordinate with key departments to ensure all residences are fully prepared

What we offer

Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

Residential Specialist

Assists the Capitol Place General Manager in directing the efficient operation o...

Location

United States , Honolulu

Salary:

21.00 USD / Hour

Associa

Expiration Date

Until further notice

Requirements

Prefer at least one (1) year experience in hospitality or condo security
Customer service background desired
Able to read, write, type, give and receive oral reports
Computer literate, type 25 wpm, report writing
Good human relations and leadership skills
The ability to effectively communicate over the telephone lines and portable equipment
Effectively and cordially communicate with management, residents, resident guests, visitors, employees and law enforcement authorities
Ability to lift and/or move a 75-lb. person in emergency situations
Team oriented and display a positive, service oriented attitude towards our residents, guests/visitors, employees and our company
High school diploma or equivalent

Job Responsibility

Assists the Capitol Place General Manager in directing the efficient operation of the Capitol Place residential complex
Performs assigned duties related to the management and maintenance of the Capitol Place building facilities, resident accommodations, and terms of occupancy
Assists in establishing and developing personnel, administrative, and maintenance standards
Assists in the preparation, review and analysis of financial statements and budgets
Performs the duties of the General Manager in his absence
Ensures safety of residents, guests and employees by holding safety training classes and maintaining the building security system and procedures
Review and approve incident reports
Provides luxury, first class, personal customer service to all Capitol Place owners and residents: Bell services, Room service deliveries, Concierge “like” services
Maintain order, enforce all Capitol Place rules, regulations, and policies, and insure the observance of applicable laws
Patrol all lobbies, corridors, public restrooms, and other areas to detect violations

Fulltime

Residences Concierge

Four Seasons

Location:
United States of America , Naples, Florida

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 22, 2026

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Job Description:

Job Responsibility:

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Nice to have:

Additional Information:

Job Posted:January 22, 2026

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Job Posted:
January 22, 2026