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Residences Concierge

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Canada, Toronto

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Residence Concierge position at The St. Regis Toronto involves providing exceptional service to Residence owners and guests, ensuring their needs are met, and delivering information about the property and surroundings. Responsibilities include managing requests, solving problems, and upholding the highest standards of service excellence.

Job Responsibility:

  • Respond to Residence owners’ and guests’ requests for information or services
  • Make arrangements or identify appropriate service providers
  • Follow up on special requests to ensure satisfaction
  • Provide information on property and surrounding area amenities
  • Announce visitors and permit access for authorized individuals
  • Process calls, messages, requests, and concerns
  • Assist with owners’ reservation services and elevator scheduling
  • Perform Lobby Ambassador tasks
  • Support team in reaching common goals
  • Comply with safety standards and procedures
  • Report incidents, accidents, or injuries.

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience
  • Strong communication skills
  • Ability to stand, sit, or walk for extended periods
  • Ability to lift up to 10 pounds without assistance.

Nice to have:

None explicitly stated.

What we offer:
  • Equal opportunity employer policies
  • Accessibility accommodation
  • Commitment to diversity and inclusion.

Additional Information:

Job Posted:
October 07, 2025

Employment Type:
Parttime
Work Type:
On-site work
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