Residences Concierge Job at Four Seasons (Miami Beach)

Residences Concierge

The Residences Concierge at The Ritz-Carlton Residences Istanbul is responsible ...

Location

Turkey , Istanbul

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services
Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors
Answer, record, and process all calls, messages, requests, questions, or concerns
Assist with scheduling of the elevator for move-in/out for Residence owners/tenants
Assist with Bell/valet services for owners when requesting for their vehicles
Perform Lobby Ambassador tasks
Review shift logs/daily memo books and document pertinent information in logbooks

Fulltime

Residences Concierge

Operating from the Residential Lobby, the Residences Concierge responds to a wid...

Location

United States of America , Minneapolis

Salary:

23.07 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

At least two years of post-secondary education is preferred
One to three years of concierge experience in a luxury environment is preferred
Excellent communication skills
Fluent in English, written and verbal
an additional language an asset
Ability to use variety of software
Ability to push, pull, carry, and lift 50 lbs.

Job Responsibility

Handles all resident interactions with the highest level of hospitality and professionalism
Processes packages, faxes, messages, and mail
Manages and provides access to the building(s) and units with all vendor/contractor/homeowners’ service providers and visitors
Ensures that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current
Updates homeowner profiles with any relevant information
Utilizes a variety of software programs to accurately input special arrangements
Monitors the fire alarm panel
Coordinates the booking of the elevators/lifts for move-in or move-out
Complies with all Four Seasons’ guidelines, policies and procedures
Assists Resident Service Attendants with responsibilities and duties in their absence or due to heavy volume periods

What we offer

Comprehensive health and vision insurance
Discovery nights at Four Seasons Properties around the globe
Holiday and vacation pay
Daily meals inspired by award-winning chefs
Uniforms and uniform care
Sick pay, disability coverage and life insurance
Parking and metro transit discounts
Staff lounge and cafeteria space with city view
Up to eight weeks of parental leave pay
Fur baby insurance

Residences Senior Concierge

The Four Seasons Private Residences Bangkok at Chao Phraya River is looking for ...

Location

Thailand , Bangkok

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Passion for excellence
Expertise in Residential Concierge
Proven leadership experience
Firm knowledge of the area
Extremely organized
Ability to multi-task
Valid work authorization for Thailand

Job Responsibility

Act as a Shift Leader managing the daily operations of the Residential Front Office
Check daily shift checklists
Assist Concierge Supervisor in planning the staff roster
Assist with the Residential On-boarding process
Ensure financial and credit procedures are followed
Support following up on overdue utilities payment and assessment fees
Actively manage Housekeeping and Engineering A la Carte Services
Take action in matters related to safety, security, satisfaction and well-being of residents and employees
Respond to residential complaints
Handle all resident interactions with the highest level of hospitality and professionalism

What we offer

Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Residences Concierge

The role of the Residence Concierge is to assist with Residents and their guests...

Location

United States of America , San Francisco

Salary:

39.08 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum two years’ experience in the same or similar role required
Prior Concierge or Hotel Concierge experience is preferred
Reading, writing, and oral proficiency in the English language is required
Must be able to multi-task and have the ability to manage priorities with a high attention to detail
Must be able to work a flexible schedule (mornings/nights/weekends)

Job Responsibility

Provide accurate information to residents and guests in a courteous manner
fill all resident requests or requirements
anticipate resident needs
Know, communicate effectively, and sell activities available in the area
establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests
Handle residence floor guests and vendors check-ins/check-outs
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct
Work harmoniously and professionally with co-workers, supervisors, and outside contacts
Pre-register, block, cancel and secure future reservations following hotel policies and procedures
Properly handle incoming and outgoing mail, packages and faxes

What we offer

Complimentary Employee Meals
Laundered Employee Uniform

Parttime

Residences Manager

The Residences Manager reports to the Hotel Manager and is responsible for the o...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Fluency in Russian (native or near-native) and excellent command of English
Degree in Hospitality Management, Business Administration, or a related field preferred
Minimum 5 years of experience in luxury hospitality, branded residences, serviced residences, or high-end property management, ideally with UHNW clientele
Proven experience managing teams, maintenance and resident services in a luxury environment

Job Responsibility

Plan, direct, and oversee all residential operations to achieve objectives in Resident Satisfaction, service excellence, asset upkeep, brand consistency, and operational performance
Support the annual budgeting process for the Residences and ensure all operational expenses are within the guidelines set by Accor and Raffles
Manage the Residences budget in coordination with the Hotel Manager and Finance Department, ensuring cost control and efficient resource management
Lead and guide the Residence Services team (Housekeeping, Maintenance, Security, Concierge) to achieve Key Performance Indicators (KPIs), including service quality, response times, and resident engagement
Ensure all resident communications -including check-in/check-out, concierge requests, and updates adhere to Raffles standards and provide a seamless, personalized experience
Coordinate with internal hotel departments to guarantee consistent, high-quality service delivery for all residents
Personally welcome key residents, and VIP guests, ensuring an elevated and bespoke experience
Document all operational issues, resident feedback, and incidents, ensuring thorough follow-up and preventative measures
Maintain a visible presence throughout the Residences, engaging with residents and colleagues, fostering team spirit, and ensuring resident satisfaction
Embody and promote the Raffles brand values, Code of Ethics and culture of service excellence

Fulltime

Seaway Residential Concierge

The Seaway Residential Concierge position is part of the Residence team, and pro...

Location

United States of America , Miami Beach

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in a luxury residential property
A strong knowledge of the city, and the ability to match recommendations to the residents’ expectations
Attention to detail, and a commitment to successful execution of requests
US work authorization is required

Job Responsibility

Efficiently manage the front desk operation including
welcoming homeowners and their guests, directing vendors, deliveries and outside services, handle phone inquiries and communicate with leadership on priorities and residents’ requests and feedback
Remain current on what activities are available in the city, i.e. theater, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. Establish close contacts to provide information, ticketing, reservations, etc. for residents
Coordinate with the hotel for any resident request for services, reservations, or guest accommodations. Ensure clear communication between the hotel team and Seaway Residence team to give a seamless experience for the residents

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Complimentary Parking

Fulltime

Resident Services Assistant

The Residential Page plays an essential role in ensuring an exceptional living e...

Location

United States of America , Denver

Salary:

23.50 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High School Graduate
Professional and courteous attitude
deals effectively with all levels of internal and external contacts
Ability to promote positive relationships with all unit owner
Ability to focus attention on details be well organized and follow up
Ability to work with minimal supervision
Ability to work cohesively with other departments as part of a team
Ability to maintain confidentiality of unit owner information and designated data
Ability to be a clear thinker who can remain calm in pressure situations
Ability to ascertain unit owner’s needs and comply with such to ensure satisfaction

Job Responsibility

Assist residents with door, luggage, transportation requirements, parcels, groceries, etc.
Provide information regarding hotel events, outlets and amenities
Answer telephones at the residence’s concierge desk, deliver messages, packages, faxes, newspapers, letters, etc. to condominiums
Perform any special projects deemed necessary by your direct supervisor/concierge or the Residential Manager
Utilizes a variety of software programs to accurately input special arrangements (i.e. Engineering and Housekeeping requests) the resident has made and ensures coordination with outside service provider for direct billing
Updates homeowner profiles with any relevant information
Manage and provide access to the building(s) and units with all vendor/contractor/resident’s service providers and visitors, based on advanced authorization, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor/contractors and resident’s service providers
Controls entry doors and elevator/lift access
Assists Residential Concierge with responsibilities and duties in their absence or due to heavy volume periods

What we offer

Medical, dental, and vision insurance
Paid Time Off and Holiday pay
Discounted RTD Flex Pass for employees
401k participation with a company matching program
Complimentary stays at Four Seasons worldwide (subject to availability)
Free employee meals prepared by the culinary team

Fulltime

New

Residences Lead Liaison

Coordinate departments (e.g., administrative, operating, sales, and engineering ...

Location

United States , Chicago

Salary:

31.40 - 32.40 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Flexible Availability Preferred
Luxury Residential Experience Preferred
Concierge, Front Desk, Butler Experience Required
Proficient With Office 365
Must Be Experienced In Hospitality

Job Responsibility

Coordinate departments (e.g., administrative, operating, sales, and engineering services) directly affecting residents and serve as their liaison with homeowners and residents
Maintain a close relationship with the General Manager and associated departments, working with all levels of the operation to ensure all aspects of owner’s experience meets standards
Represent the General Manager with the residents
Maintain knowledge of the Property Owner Association and Condominium Owners Association, including legal and financial aspects
Track daily house counts and expected arrivals/departures as well as unit availability status for any given day
Monitor preparation of financial statements each period
Coordinate the development of the community’s long range and annual (business) plans
Assist in maintaining all aspects of building maintenance affecting day-to-day operations including elevators, heat, water and life safety systems in club home units
Prepare specifications and recommend vendors for all bids and services by outside contractors
Manage relationships with vendors

Fulltime

Residences Concierge

Four Seasons

Location:
United States of America , Miami Beach

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 20, 2026

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