CrawlJobs Logo

Residences Concierge

Turkey, Istanbul · Job Posted June 09, 2026
Apply Position
Job Link Share

Job Description

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Responsibility

  • Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
  • Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction
  • Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities
  • Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system
  • Answer, record, and process all calls, messages, requests, questions, or concerns
  • Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem
  • Understand and assist with owners’ reservation services (HRS)
  • Assist with scheduling of the elevator for move-in/out for Residence owners/tenants
  • Assist with Bell/valet services for owners when requesting for their vehicles
  • Perform Lobby Ambassador tasks
  • Review shift logs/daily memo books and document pertinent information in logbooks
  • Report any incidents, accidents, injuries, and unsafe work conditions to manager
  • and complete safety training and certifications
  • Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets
  • Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation
  • Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
  • Comply with quality assurance expectations and standards
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested
  • Adhere to the highest standards of The Ritz-Carlton service excellence

Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience
  • None

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Residences Concierge

8 matching positions

Residences Concierge

The Residences Concierge will respond to a wide variety of homeowner, resident a...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • SPM level or above
  • 2 to 3 years of experience working in a luxury hotel or residential environment will be preferred, or relevant experience working in other luxury/high service orientated environment
  • Essential skills in Microsoft applications, computer literate and property management systems are advantageous
  • Poses an affinity for guest service
  • Excellent personal presentation and interpersonal skills
  • Flexibility to work rotating shifts, weekends, and public holidays as required by hotel operations
  • Excellent reading, writing, and oral proficiency in English language
  • Must be able to speak, read, and write Bahasa Malaysia
  • Must have the right to work in Malaysia
Job Responsibility
Job Responsibility
  • Handles all owner and resident interactions with the highest level of hospitality and professionalism, accommodating requests whenever possible
  • Processes packages, faxes, messages, mail and other items which may be either outgoing or incoming in an accurate and timely manner and keep track as necessary
  • Works harmoniously and professionally with co-workers and supervisors, handling additional requests as needed
  • Assures that desk collateral and information for residences, hotel, restaurants, museums, attractions, maps, and other local attractions are updated and current
  • Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with preferred vendors in these areas in order to provide information, ticketing, and reservations for owners, residents and guests
  • Utilizes a variety of software programs to accurately input special arrangements the owner, resident has made and to assure proper billing
  • Assists during all emergencies and will provide an updated list of residents, including disabled and elderly residents when necessary
  • Supports the Guest Services and Pool/Fitness Attendant positions as needed during peak times, or during higher-than-expected levels of business, as directed by Supervisors or Manager
What we offer
What we offer
  • Competitive salary, wages, and a comprehensive benefits package
  • Excellent training and development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals
  • Fulltime
Read More
Arrow Right

Residences Concierge

Respond to Residence owners’ and their guests’ requests for visitor information,...
Location
Location
United States
Salary
Salary:
26.10 - 27.60 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
Job Responsibility
Job Responsibility
  • Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
  • Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction
  • Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities
  • Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system
  • Answer, record, and process all calls, messages, requests, questions, or concerns
  • Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem
  • Understand and assist with owners’ reservation services (HRS)
  • Assist with scheduling of the elevator for move-in/out for Residence owners/tenants
  • Assist with Bell/valet services for owners when requesting for their vehicles
  • Perform Lobby Ambassador tasks
  • Parttime
Read More
Arrow Right

Residences Concierge

Respond to Residence owners’ and their guests’ requests for visitor information,...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
Job Responsibility
Job Responsibility
  • Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
  • Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction
  • Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities
  • Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system
  • Answer, record, and process all calls, messages, requests, questions, or concerns
  • Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem
  • Understand and assist with owners’ reservation services (HRS)
  • Assist with scheduling of the elevator for move-in/out for Residence owners/tenants
  • Assist with Bell/valet services for owners when requesting for their vehicles
  • Perform Lobby Ambassador tasks
  • Fulltime
Read More
Arrow Right

Residences Concierge

Respond to Residence owners’ and their guests’ requests for visitor information,...
Location
Location
United States , Hollywood
Salary
Salary:
31.81 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
Job Responsibility
Job Responsibility
  • Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
  • Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction
  • Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities
  • Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system
  • Answer, record, and process all calls, messages, requests, questions, or concerns
  • Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem
  • Understand and assist with owners’ reservation services (HRS)
  • Assist with scheduling of the elevator for move-in/out for Residence owners/tenants
  • Assist with Bell/valet services for owners when requesting for their vehicles
  • Perform Lobby Ambassador tasks
  • Fulltime
Read More
Arrow Right

Residences Concierge

The Residences Concierge position is part of the Residence team, and provides a ...
Location
Location
United States of America , Miami Beach
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a luxury residential property
  • A strong knowledge of the city, and the ability to match recommendations to the residents’ expectations
  • Attention to detail, and a commitment to successful execution of requests
  • Front Desk experience preferable
  • US work authorization is required
Job Responsibility
Job Responsibility
  • Efficiently manage the front desk operation including
  • welcoming homeowners and their guests, directing vendors, deliveries and outside services, handle phone inquiries and communicate with leadership on priorities and residents’ requests and feedback
  • Remain current on what activities are available in the city, i.e. theater, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. Establish close contacts to provide information, ticketing, reservations, etc. for residents
  • Coordinate with the hotel for any resident request for services, reservations, or guest accommodations. Ensure clear communication between the hotel team and Seaway Residence team to give a seamless experience for the residents
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Complimentary Parking
  • Fulltime
Read More
Arrow Right

Residences Concierge

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are de...
Location
Location
Costa Rica , Nekajui Peninsula Papagayo
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
Job Responsibility
Job Responsibility
  • Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
  • Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction
  • Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities
  • Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system
  • Answer, record, and process all calls, messages, requests, questions, or concerns
  • Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem
  • Understand and assist with owners’ reservation services (HRS)
  • Assist with scheduling of the elevator for move-in/out for Residence owners/tenants
  • Assist with Bell/valet services for owners when requesting for their vehicles
  • Perform Lobby Ambassador tasks
  • Fulltime
Read More
Arrow Right

Residences Concierge

The role of the Residence Concierge is to assist with Residents and their guests...
Location
Location
United States of America , San Francisco
Salary
Salary:
39.08 USD / Hour
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum two years’ experience in the same or similar role required
  • Prior Concierge or Hotel Concierge experience is preferred
  • Reading, writing, and oral proficiency in the English language is required
  • Must be able to multi-task and have the ability to manage priorities with a high attention to detail
  • Must be able to work a flexible schedule (mornings/nights/weekends)
Job Responsibility
Job Responsibility
  • Provide accurate information to residents and guests in a courteous manner
  • fill all resident requests or requirements
  • anticipate resident needs
  • Know, communicate effectively, and sell activities available in the area
  • establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests
  • Handle residence floor guests and vendors check-ins/check-outs
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct
  • Work harmoniously and professionally with co-workers, supervisors, and outside contacts
  • Pre-register, block, cancel and secure future reservations following hotel policies and procedures
  • Properly handle incoming and outgoing mail, packages and faxes
What we offer
What we offer
  • Complimentary Employee Meals
  • Laundered Employee Uniform
  • Parttime
Read More
Arrow Right

Residences Concierge

The Residences Concierge at The Ritz-Carlton Residences Istanbul is responsible ...
Location
Location
Turkey , Istanbul
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
Job Responsibility
Job Responsibility
  • Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services
  • Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors
  • Answer, record, and process all calls, messages, requests, questions, or concerns
  • Assist with scheduling of the elevator for move-in/out for Residence owners/tenants
  • Assist with Bell/valet services for owners when requesting for their vehicles
  • Perform Lobby Ambassador tasks
  • Review shift logs/daily memo books and document pertinent information in logbooks
  • Fulltime
Read More
Arrow Right