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The Assistant Manager supports the Residences Management team in all aspects of property operations, administration, and resident experience. This role combines strong administrative and organizational skills with a hospitality-driven, lifestyle-oriented approach, ensuring both the seamless functioning of building operations and the creation of a dynamic wellness and community program.
Job Responsibility:
Provide direct support to the Residences management team in day-to-day administration, including correspondence, scheduling, reporting, and follow-up on operational matters
Assist with the development and maintenance of property manuals, standard operating procedures, and onboarding materials for staff and vendors
Serve as a liaison between residents, the operations team, Hotel, and ownership to ensure smooth communication and alignment with Four Seasons standards
Curate and manage lifestyle and wellness initiatives, including events, programs, and collaborations that enrich the residential community
Oversee resident communications related to services, amenities, and lifestyle activities, ensuring clarity, timeliness, and professionalism
Support the coordination and oversight of amenity spaces (pool, spa, gym, wellness areas), partnering with relevant departments to ensure they remain well-maintained and residents-ready
Contribute to resident engagement by fostering relationships and acting as a cultural ambassador for the property
Requirements:
CAM Florida License - Optional
Background in property management, luxury hospitality, or residential operations
Strong organizational and administrative skills with the ability to create systems, processes, and documentation
Hospitality-minded, with excellent communication skills and a genuine focus on service
Knowledge of lifestyle and wellness trends, with the creativity to design programs and events that resonate with residents
Experience in construction, pre-opening of residential buildings, and project management strongly preferred*
Bilingual (English/Spanish) preferred
additional languages a plus
Flexible, polished, and comfortable working in a dynamic, high-profile residential environment
Candidates must have valid work authorization for the U.S.
Nice to have:
CAM Florida License - Optional
Bilingual (English/Spanish) preferred
additional languages a plus
Experience in construction, pre-opening of residential buildings, and project management strongly preferred*
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort