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Residences Assistant Manager

Mexico, Mexico City · Job Posted January 24, 2026
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Job Description

Functions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping and Security/Loss Prevention. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the rooms operations meet the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

Job Responsibility

  • Functions as the strategic business leader of rooms operations and acts as General Manager in his/her absence
  • Oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives
  • Ensures the rooms operations meet the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department
  • Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment
  • Managing Property Operations
  • Leading Operations Teams
  • Managing Relationships with Property Stakeholders
  • Managing Profitability
  • Managing the Guest Experience

Requirements

  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
  • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
  • 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area

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