Residence Housekeeping Assistant

• Maintain cleanliness and presentation of residential facilities
• Deliver daily cleaning service across all public areas of the accommodation, including bathrooms, lavatories, common rooms, offices, laundry rooms, and kitchenettes
• Act as first point of contact for residents with general enquiries or requests for assistance
• Occasionally travel to other university sites across London to assist colleagues and support residents

• Proven experience in cleaning within domestic, hospitality, or building environments
• Good understanding of Health and Safety legislation
• Ability to maintain a friendly, professional, and courteous approach
• Ability to work effectively both independently and as part of a team
• Ability to manage tasks under pressure
• Ability to communicate confidently with residents and colleagues
• Computer literate with a basic working knowledge of Microsoft Office applications, including Outlook email
• Enhanced DBS check required prior to commencing employment

• Relevant NVQ or BICS cleaning qualification
• Knowledge of building-related safety procedures such as COSHH regulations and fire evacuation practices

Full induction and ongoing training