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Residence Hall Director

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Old Dominion University

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Location:
United States , Norfolk

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Category:
Education

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Residence Hall Director (RHD) is responsible for the overall management of a residential complex ranging from 400 to 950 residential students. Working with a diverse student population, the Residence Hall Director promotes student success through engagement and academic support. Residence Hall Directors coordinate the administrative functions of their assigned residence hall community, including facility management, budgetary duties, occupancy management, student learning and assessment, and student accountability. Residence Hall Directors participate in an on-call rotation with other housing personnel to ensure 24-hour coverage of University Housing, including holidays and school closures, planned & unplanned. The position is designated “essential personnel” for emergency closings.

Job Responsibility:

  • Promote student success through engagement and academic support
  • Coordinate administrative functions including facility management, budgetary duties, occupancy management, student learning and assessment, and student accountability
  • Participate in an on-call rotation to ensure 24-hour coverage of University Housing
  • Encourage inclusive environments through staff and student coaching and intentional learning opportunities
  • Monitor and track Resident Assistants’ one-on-one resident conversations, living agreements, and community experiences
  • Collaborate with faculty and staff stakeholders to implement engagement and learning opportunities
  • Assist in the coordination and advising of neighborhood council
  • Meet with students with early alert grade concerns to connect with appropriate academic support services
  • Participate in departmental and divisional retention outreach initiatives
  • Select, train, supervise, and evaluate a staff consisting of 1 Graduate Assistant Hall Director, 11 – 20 Resident Assistants, and 2-18 Desk Receptionists
  • Conduct weekly one-on-one meetings with Graduate Assistant Hall Director and Resident Assistants
  • Facilitate weekly staff meetings with Resident Assistants
  • Participate in all student staff training sessions
  • Maintain accurate and up-to-date budgetary records for hall budget
  • Purchase supplies for Resident Assistant and Neighborhood Council events and initiatives
  • Complete monthly small purchase card reconciliation report
  • Assist with the management of front desk operations including keys, mail, and packages
  • Mediate roommate concerns, facilitate room changes, and manage residence hall occupancy
  • Adhere to higher education policies and procedures, FERPA guidelines, and student development practices
  • Verify and approve Desk Receptionists’ bi-weekly web time entry and SubItUp hours
  • Provide exemplary customer service to internal and external constituents
  • Track and maintain Resident Assistant duty schedules
  • Track and maintain front desk schedules for 1-2 front desks per community
  • Promote student participation with the bi-annual EBI/Skyfactor assessment
  • Provide and promote regular feedback of staff training sessions, staff job performance, and department effectiveness
  • Review incident reports for potential policy violations and assign charges
  • Schedule and facilitate Student Accountability Meetings (SAMs)
  • Assign pathway projects (educational sanctions) to students and conduct follow-up
  • Maintain open communication with the Office of Student Accountability and Academic Integrity
  • Serve on a standing Housing & Residence Life committee
  • Opportunity to chair or serve on additional committees including Search Committees, Division/University committees etc.
  • Meet with students in crisis and refer to appropriate campus support services
  • Serve in on-call rotation for the on-campus population
  • Act as essential university personnel in the event of campus emergencies
  • Maintain daily contact with maintenance and housekeeping staff
  • Report damages by submitting work orders and follow-up with maintenance and housekeeping service requests
  • Maintain inventory of furniture and equipment within the complex
  • Complete building walkthroughs of the complex to promote health, safety, and security
  • Conduct Health and Safety inspections of student spaces
  • Conduct two scheduled Fire-Drills per semester
  • Attend bi-weekly facilities meetings with maintenance and housekeeping supervisors
  • Assist in University recruitment events including Open Houses, Admitted Students Day, and summer preview sessions
  • Participate in Housing & Residence Life initiatives including House Calls and Late Night Breakfast

Requirements:

  • Master’s Degree in Higher Education Administration, Student Personnel, Counseling or related field
  • Working knowledge of student development theory and learning outcomes
  • Strong interpersonal skills
  • Strong administrative and computer skills, including Outlook, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
  • Excellent written and oral communication skills
  • Demonstrated ability to work collaboratively in a diverse institutional setting and a commitment to fostering diversity and inclusion
  • Demonstrated ability to build teams
  • Some experience working within residence life and/or student leadership role
  • Some experience working within student life

Nice to have:

  • Working knowledge of residential curricula and/or housing based academic initiatives
  • Strong customer service skills
  • Some experience supervising student staff members
  • Some experience working with living-learning communities, themed housing programs, and/or special interest housing
  • Some experience with responding to and providing support to students in crisis
  • Working full-time post-graduate experience within a residential housing program

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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