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Residence Billing Coordinator

United States, Santa Barbara · Job Posted January 15, 2026
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Job Description

We are looking for a dedicated Residence Billing Coordinator to join our team in Santa Barbara, California. In this long-term contract position, you will play an integral role in managing billing operations, ensuring accurate financial transactions, and delivering exceptional customer service. This opportunity is ideal for candidates with strong organizational skills and a passion for maintaining efficient financial processes.

Job Responsibility

  • Process and reconcile accounts receivable transactions to ensure accurate financial records
  • Manage customer billing inquiries, providing solutions and clear communication to resolve complex account issues
  • Oversee the preparation and distribution of housing-related billing statements, coordinating with Housing and Residential Services
  • Audit payment plans and ensure timely application of payments, including the assessment of late fees when necessary
  • Review and maintain financial aid files to confirm adherence to policies and procedures
  • Supervise front-line customer service staff, including scheduling, training, and performance evaluations
  • Conduct daily balancing of financial journals and registration payment processing
  • Identify opportunities for service improvements to enhance efficiency during peak workloads
  • Utilize computerized billing systems to streamline operations and maintain data accuracy
  • Provide thorough and attentive guidance to customers regarding billing and payment processes

Requirements

  • Minimum of 3 years of experience in billing, accounts receivable, or related financial operations
  • Proficiency in computerized billing systems and strong understanding of billing functions
  • Demonstrated ability to manage billing statements and collections effectively
  • Exceptional customer service skills with the ability to handle complex account inquiries
  • Strong organizational and time-management abilities to balance multiple tasks efficiently
  • Knowledge of payment processing and financial reconciliation procedures
  • Experience in supervising and training employees to ensure operational excellence

Nice to have

Familiarity with housing-related billing processes is a plus

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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