Resettlement Specialist Job at Latino Memphis (Rochester)

Resettlement Specialist

Latino Memphis

Location:
United States , Rochester

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Resettlement Specialist is responsible for guiding newly arrived refugees through the initial resettlement period of 90 days, which starts with airport pickup, focuses on creating stability, and ends with actively providing appropriate services, enrollments, and referrals. This role ensures families feel welcome, are informed of what to expect about life in the U.S., and are connected to critical services in the Rochester area. This position operates within grant-funded programs, requiring specific services to be provided within set timeframes and with appropriate documentation of all activities through case management.

Job Responsibility:

Coordinate new refugee arrivals at the airport and assist adjustment to new home
Ensure provision of timely and appropriate services to newly arriving refugee families during first 90 days post-arrival in accordance with program guidelines
Assist refugee participants in accessing appropriate services including but not limited to public assistance, education, health care, language classes, and employment services
Conduct required home visits and assessments with refugee families
Provide initial and on-going orientations to life in the United States, including but not limited to health, safety, budgeting and paying bills
Conduct comprehensive assessment with each refugee, develop individual service plans, and facilitate connections to appropriate services
Encourage participants to work towards self-sufficiency and early employment
Maintain timely and accurate client files, case notes, and reporting records
Request checks from the finance department and distribute funds to clients according to program guidelines
Operate as a cultural broker between volunteers, church groups, service providers and refugees
Collaborate with volunteers and Volunteer Services staff to help meet the goals of the client’s service plan
Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events
Other duties as assigned

Requirements:

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Flexibility and the ability to learn quickly in a fast-paced work environment
Good oral and written English communication skills
Demonstrated ability to work sensitively and effectively in cross-cultural settings
Good time management and multi-tasking skills
Self-starter with excellent problem-solving skills
Previous experience with refugees highly desirable

Nice to have:

Bachelor's degree preferred
Experience working with immigrants

What we offer:

competitive benefits package
employee discount program
Gold-level Cigna Healthy Workforce Designation for well-being program

Additional Information:

Job Posted:
February 18, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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