This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Merchandiser Travel Retail Ser Lead is responsible for representing Acosta, our clients, and our customers by effectively leading a team and performing reset and remodel work including, but not limited to, the proper implementation of plan-o-grams, new item placement, void corrections, and special merchandising activity. The ideal candidate is a self-starter, quick learner, has a strong attention to detail, and works well in a team or independent situation. They must possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners.
Job Responsibility:
Serve as a Team Lead in the organization and execution of reset and remodel work
Read and follow a plan-o-gram to effectively complete reset and remodel work
Have a working knowledge of merchandising and retail terminology
Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship
Effectively and accurately prepare, process, submit, and manage documentation related to assigned reset and remodel work
Perform job safely by demonstrating full awareness of his/her surroundings
Utilize proper safety techniques and equipment use when necessary
Be proactive in alerting management to any unsafe act or condition to prevent injuries
Understand and follow all Acosta Policies and standard operating procedures
Other duties as assigned.
Requirements:
High School Diploma/GED
Some experience may be substituted for some of the above education
3+ year’s supervisory / management experience with the authority to direct and or oversee the employee’s daily work activities
3+ year’s Customer Service experience preferred
Prior retail and reset responsibility experience preferred
Possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners and team members
Comfortable utilizing Technology (i.e., smartphones, computer, copier/fax, and handheld devices)
Strong demonstration of the following core competencies: Quality Commitment: Maintain quality standards that meet and/or exceed expectations
Detail Oriented: Ensure work accuracy
Customer Service: Provide a level of service to customer concerns
Communication Skills: Ability to communicate effectively
Effective ability to work accurately with web-based applications to indicate work availability, check work assignments, accept work assignments, receive work documentation and information, record work start and completion times, record work mileage, record work expenses, record work time and attendance, and complete training activities
Be willing and able to work in cold environmental conditions (i.e., refrigerated and freezer sections of retail stores) for limited periods of time
Must possess strong interpersonal, organizational, decision-making and leadership skills
Must be able to read and communicate effectively with others, leading a team of 12+
Must have a valid driver’s license and be able to drive in a car for extended periods of time
Travel is required, with overnight stays up to 75 - 100% of the time
Due to travel program requirements, this role requires employees to be at least 21 years of age to obtain the necessary credentials for travel.
Nice to have:
3+ year’s Customer Service experience
Prior retail and reset responsibility experience
What we offer:
Medical, dental and vision insurance
Company-paid life insurance, short-term and long-term disability