Reservations Trainee

• Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made
• Receive and manage new bookings, modifications, and cancellations in a clear and professional manner
• Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences
• Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner
• Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs
• Verify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.)
• Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience
• Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators
• Gain hands-on experience with PMS, channel managers, booking engines, and other essential reservation platforms

• EU Nationality is required
• Fluent English and Spanish
• Currently pursuing or recently completed a degree in Hospitality, Business, or a related field
• A proactive attitude and strong attention to detail
• Effective communication skills and ability to work as part of a team
• Ability to multitask and prioritize tasks in a fast-paced environment

Other Languages is a plus

• A competitive package and plenty of development opportunities
• Accommodation included
• Lunch is served daily at the in-house restaurant
• Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments
• Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand
• The opportunity to challenge the norm and work in a creative and rewarding environment
• Be part of a team passionate about creating great hotel experiences and building a portfolio of brands
• Great discounts at all Ennismore hotels and special discounts at numerous island businesses
• Free subscriptions to Canva and Podimo
• Activities to build an amazing team of students
• Regular team meetings, from our team-building activities to our end-of-season super party