Reservations Ticketing Manager Job at C&M Travel Recruitment (London)

Travel Desk Assistant

We are seeking a highly organized and detail-oriented Travel Desk Assistant to j...

Location

India , Chennai

Salary:

Not provided

Aptiv plc

Expiration Date

April 30, 2026

Requirements

Bachelor’s degree in Business Administration or a related field
5- 10 years of experience in Travel Management including the knowledge in international ticketing, Visa process and Hotel Reservations
Experience with travel management software and online booking tools
Knowledge of travel industry regulations and standards
Certification in travel and tourism, such as IATA is added advantage
Familiarity with corporate travel policies and procedures
Proven experience in managing travel arrangements and handling expense reports
Strong knowledge of office management systems and operational procedures
High commercial acumen and awareness of market trends
Excellent written and verbal communication skills

Job Responsibility

Book and manage travel arrangements, including flights, hotels, and transportation, for employees and clients
Coordinate with travel agencies, airlines, and hotels to ensure smooth travel experiences
Prepare and distribute travel itineraries, visas, and other travel-related documents
Manage travel budgets and ensure cost-effective travel arrangements
Maintain and adherence to the travel policies and procedures of Aptiv
Provide administrative support to the travel team, including answering phones, responding to emails, and filing documents
Maintain accurate and up-to-date records of travel arrangements and expenses
Troubleshoot travel-related issues and provide solutions in a timely and efficient manner
Handling the Forex transaction with the respective agencies
Travel Insurance and iSoS support

What we offer

Higher Education Opportunities (UDACITY, UDEMY, COURSERA are available for your continuous growth and development)
Life and accident insurance
Access to fitness clubs (T&C apply)
Competitive health insurance package

Fulltime

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Reservations & Ticketing Agent

If you enjoy the pace of airline reservations, love getting fares right the firs...

Location

United Kingdom , London

Salary:

26000.00 - 34999.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Fluent Mandarin (speak, read, write)
Minimum two years’ airline reservations and ticketing experience
Strong Amadeus skills including fares, e-ticketing and manual fare builds
Excellent communication and customer service abilities
Calm, professional and detail focused
Confident using Word, Excel and Outlook
Strong teamwork and time management skills

Job Responsibility

Handling reservation calls from passengers and travel trade
Creating bookings, processing changes, issuing and reissuing tickets and EMDs
Managing invoices, payments and strict reporting procedures
Completing daily and monthly sales reports and reconciliations
Supporting customers over the phone and face to face
Handling reissues, upgrades, reroutes and group bookings
Liaising with local and overseas teams for the airline client

What we offer

21 days holiday rising to 25, plus bank holidays
Life and medical insurance
Pension
Employee Assistance Programme
Spacious modern office in central London
Supportive, multicultural team environment

Fulltime

Customer Service Representative

Customer Service Representatives play a critical role in ensuring our patrons ha...

Location

United States , Chicago

Salary:

16.80 USD / Hour

The Second City

Expiration Date

Until further notice

Requirements

Have flexible availability (including consistent availability to work both nights and weekends)
Demonstrated expertise with English language communication – both written and verbal
Be comfortable working autonomously and productively in both slow and fast-paced conditions

Job Responsibility

Sell, refund, and exchange tickets over the phone and in-person
Answer any inbound inquiries regarding show programming
Answer questions regarding Training Centre curriculum and register Training Center students and/or volunteers
Sell gift cards
Cover reception duties, including answering questions over-the-phone and in-person at the box office
Book dining reservations
Collect accurate patron data with the intention of feeding leads into the marketing pipeline
Assist Group Sales by booking groups of 20 or less
Perform initial data collection and screen for Second City Works clients
Respond to customer service e-mails and live chat, including all forms of inquiry via website

Parttime

Customer Service Representative

Customer Service Representatives play a critical role in ensuring our patrons ha...

Location

United States , Chicago

Salary:

16.80 USD / Hour

The Second City

Expiration Date

Until further notice

Requirements

Have flexible availability (including consistent availability to work both nights and weekends)
Demonstrated expertise with English language communication – both written and verbal
Be comfortable working autonomously and productively in both slow and fast-paced conditions

Job Responsibility

Sell, refund, and exchange tickets over the phone and in-person
Answer any inbound inquiries regarding show programming
Answer questions regarding Training Centre curriculum and register Training Center students and/or volunteers
Sell gift cards
Cover reception duties, including answering questions over-the-phone and in-person at the box office
Book dining reservations
Collect accurate patron data with the intention of feeding leads into the marketing pipeline
Assist Group Sales by booking groups of 20 or less
Perform initial data collection and screen for Second City Works clients
Respond to customer service e-mails and live chat, including all forms of inquiry via website

Fulltime

Box Office Manager

The Box Office Manager oversees all aspects of the daily operation of the Box Of...

Location

United States , Rochester

Salary:

50000.00 - 60000.00 USD / Year

Legends Global

Expiration Date

Until further notice

Requirements

A minimum of 3 to 5 years of Box Office / Ticketing experience, preferably with a performing arts, convention center, sports facility, or other multi-purpose public assembly facility
Familiarity with ticketing software, preferably Ticketmaster
Knowledge of terminology and principles used in Box Office/Sales settings
Combination of education and experience may be accepted
Ability to work beyond normal business hours as required, based on event calendar
Strong listening skills and oral and written communication skills
Ability to be on feet or seated for long periods of time
Knowledge of operation services and activities of, arena, public assembly facility or convention center programs preferred
Proficiency in Microsoft Office applications and word processing, spreadsheets, database, presentation, PowerPoint, and Internet software
Knowledge of principles of finance audit and reporting, specifically with ticketing and sales

Job Responsibility

Oversees all aspects of the daily operation of the Box Office and its staff
Processes orders and payments
Provides unsurpassed customer and guest service for Mayo Civic Center
Works with promoters and tours to provide date availability for show inquiries
Builds all ticketing for confirmed shows
Ensures all aspects of ticketing is ready and approved for on-sale
Coordinates event information between the promoter, facility personnel, tenant teams and the ticket company
Works with event promoter and/or tour to establish ticket pricing and seating configuration
Builds and modifies all ticketed events and issues computer access codes
Maintains communication with Ticketmaster for any updates and/or revisions

What we offer

medical
dental
vision
life and disability insurance
paid vacation
401k plan

Fulltime

Box Office Manager

Oversees ticket sales and all aspects of box office operation by performing the ...

Location

United States , Canton

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Ability to work with minimal supervision
Ability to work flexible hours based on events, including daytime, evening, weekends and holidays, as needed
Must be able to speak, read, and write English
Must have professional attitude and appearance
Bachelor's Degree preferred
3 years related experience required
Experience in accounting and customer service essential
Box office experience in a similar environment strongly preferred
Supervisory experience preferred
Excellent communication, problem solving and organizational skills required

Job Responsibility

Directs and oversees the internal control of daily operations as outlined in the SMG Box Office Manual
Coordinates all event information between the promoter, facility personnel and the ticket company in a timely manner
Works with event promoter and appropriate personnel to establish ticket pricing and seating configuration
Builds and modifies all computer ticket events and issues computer access codes to facility management
Coordinates the house scale for all ticket events
Maintains communication with ticket company representatives for updates and/or revisions in computer operations
Monitors daily ticket sales for all upcoming events and communicates information to the Director and promoter representative
Prepares cash bank and daily accurate inventory of all tickets distributed and available for sale
Prepares and presents the final box office statement for settlement of each event
Responds to customer complaints and service requests to maintain a positive rapport with the ticket buying public

Fulltime

Reservations Executive

As a member of the Reservations team, the Reservations Executive plays a key rol...

Location

Vietnam , Hanoi

Salary:

Not provided

Flight Centre Brand

Expiration Date

Until further notice

Requirements

A degree in tourism and hospitality would be an advantage
Fluent in national local language
Intermediate to advanced level of written and spoken English
Well-developed problem-solving skills
Customer centric with commitment to high standards of service delivery
High attention to detail and strong time/priority management skills
Able to work independently or in a team environment
Comfortable with a flexible rotating roster that may include late nights, weekends and early mornings
Ability to work with uncertainties/changing priorities and to remain calm under pressure
Willing to travel on business when required

Job Responsibility

Manage and make reservations of accommodation, air ticket(s), train ticket(s), suppliers, restaurants, and all services included in a package (except tour guides)
Effectively cooperate with Operations and Fleet, Product, Sales, Customer Experience and suppliers for seamless daily operations and overall service improvements
Ensure all bookings, passenger details, logistic information, internal notes and supplier notes are updated on reservations system in an accurate and timely manner
Resolve customer service issues to customers’ satisfaction with appropriate corrective and preventive measures

Fulltime

Concierge

We are seeking an exceptionally polished, knowledgeable and guest‑focused Concie...

Location

United Kingdom , Hook, Hampshire

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience as a Concierge or Front‑of‑House professional within a luxury hotel environment
A passion for delivering exceptional guest service and creating memorable, personalised experiences
Strong local knowledge of Hampshire, London connections and wider UK cultural, dining and lifestyle offerings
Outstanding communication skills, with a warm, polished and confident manner
Excellent organisational skills, attention to detail and the ability to multitask in a fast‑paced environment
Proficiency in problem‑solving and handling guest situations with grace and professionalism
Ability to build strong internal and external relationships with guests, colleagues and partners
Flexibility to work varied schedules, including weekends and holidays, based on business needs

Job Responsibility

Deliver world‑class concierge services, ensuring every guest receives exceptional, personalised attention and support
Provide expert recommendations on dining, activities, transportation and local attractions, tailoring suggestions to individual guest preferences
Manage reservations, tickets, transportation arrangements and bespoke itineraries with accuracy and efficiency
Build strong rapport with guests, anticipating needs and offering thoughtful, proactive assistance
Maintain excellent relationships with local partners, restaurants, attractions and vendors
Collaborate closely with Front Office, Guest Experience, Bell team and all operational departments to ensure seamless communication and guest satisfaction
Uphold Four Seasons service standards and the Golden Rule philosophy in every interaction
Assist with guest arrivals and departures as needed, ensuring smooth transitions throughout the stay
Handle guest enquiries, feedback and special requests promptly, professionally and with discretion
Lead by example, fostering a warm, sophisticated and service‑driven team environment

What we offer

Excellent training and career development opportunities
Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world with years of service
Free meals at Henry’s while on duty, including fruits, coffee/tea available throughout the day
Shuttle bus service from the hotel between Fleet & Church Crookham
Holiday entitlement increases with years of service up to 33 days off
Bupa dental plan available after 6 months of service
Opportunities to build a successful career with global potential
Free uniform dry cleaning
Annual themed employee party and many social, charitable & sporting events throughout the year
Access to Wagestream – salary advance benefit

Fulltime

Reservations Ticketing Manager

C&M Travel Recruitment

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 27, 2026

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