Reservations Manager Job at Marriott Bonvoy (Manado)

Reservation Manager

Responsible for soliciting and managing reservations sales-related opportunities...

Location

Thailand , Phuket

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
no work experience required
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
2 years experience in the sales and marketing, guest services, front desk, or related professional area

Job Responsibility

Solicit and manage reservations sales-related opportunities
Manage and provide training to Reservations Sales staff
Actively up-sell each business opportunity to maximize revenue
Achieve personal and team related revenue goals
Drive customer loyalty by delivering service excellence
Identify new reservations sales business
Understand market conditions and competitors
Monitor same day selling procedures to maximize room revenue
Coordinate with sales and Convention Services to process rooming lists and reservation cards
Execute operational aspects of business booked

What we offer

Training and development opportunities
Recognition programs
Focus on holistic well-being
Equal opportunity employer
Diverse and inclusive work environment

Fulltime

Reservations Manager

Responsible for soliciting and managing reservations sales-related opportunities...

Location

Thailand , Koh Samui

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
no work experience required
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
2 years experience in the sales and marketing, guest services, front desk, or related professional area.

Job Responsibility

Identifies new reservations sales business to achieve personal and property revenue goals
understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand
closes the best opportunities for the property based on market conditions and property needs
monitors same day selling procedures to maximize room revenue and control property occupancy
gains understanding of the property's primary target customer and service expectations
responds to incoming reservations sales opportunities
uses negotiating skills and creative selling abilities to close on business and negotiate contracts
assists in monitoring group reservation forecast data
coordinates with sales and Convention Services to process rooming lists and reservation cards
assists with monitoring accuracy of reservation sales orders within tracking systems

What we offer

Equal opportunity employer
dedication to diversity and inclusion
training tools
orientation program for employees
positive work environment
global team experience.

Fulltime

Actuarial Reserving Manager

Fantastic opportunity to take the next step on your career ladder within a major...

Location

United Kingdom , London

Salary:

Not provided

Star Actuarial Futures

Expiration Date

Until further notice

Requirements

Qualified (or part-qualified) non-life actuary
Strong reserving background
Experience across several lines
Strong written and oral communication skills
Demonstrable experience of taking ownership of workstreams and projects to completion
Knowledge of Python and R advantageous

Job Responsibility

Responsible for reserving across Lloyd’s & London Market, UK and global personal and commercial businesses
Cover GAAP, Solvency II technical provisions and IFRS 17 reporting
Support post-merger integration, cost reduction, modelling and process modernization, using cutting edge technologies, including AI/Gen AI etc., to future proof outputs
Get involved with underwriting & pricing transformation, including pricing model rationalization, pricing model re-platforming etc.

What we offer

excellent package

Fulltime

Reservation Supervisor

Reservation Supervisor position at JW Marriott Hotel & Suites Saigon overseeing ...

Location

Vietnam , Saigon

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Oversee accuracy of room blocks, reservations, and group market codes
Communicate company values and/or culture to new employees
Review and implement new Reservations procedures
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue

What we offer

Training and development opportunities
Recognition programs
Focus on holistic well-being
True camaraderie with diverse group of co-workers
Luxury work environment

Fulltime

Reservations Executive

Oversee reservations operations at Four Points by Sheraton Mahabalipuram Resort ...

Location

India , Mahabalipuram

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Oversee accuracy of room blocks, reservations, and group market codes
Communicate company values and/or culture to new employees
Review and implement new Reservations procedures
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Non-discrimination policy
United community where everyone is welcome
Supportive environment
Global team

Fulltime

Reservations Specialist

Villatel, a hospitality company, is seeking an experienced Reservations Speciali...

Location

United States , Orlando

Salary:

19.00 - 21.00 USD / Hour

Villatel

Expiration Date

Until further notice

Requirements

Sales Experience: Previous experience in a sales-driven role, preferably within the hospitality industry, with a proven track record of meeting or exceeding sales targets and revenue goals
Customer Focus: A passion for providing exceptional customer service and creating memorable experiences for guests, with strong interpersonal skills and a positive, guest-centric attitude
Sales Acumen: Strong sales and persuasion skills, with the ability to effectively communicate value propositions, overcome objectives, and close sales to drive revenue growth
Organizational Skills: Excellent organizational and time management skills, with the ability to prioritize tasks, manage multiple reservations simultaneously, and meet deadlines in a fast-paced environment
Attention to Detail: Meticulous attention to detail to ensure accuracy in reservation processing, payment handling, and guest information management
Computer proficiency: Proficiency in using reservation management systems and Microsoft systems to include
Office, Excel, Teams, and SharePoint

Job Responsibility

Reservation Handling: Process reservation requests received through multiple channels, including phone calls, emails, online platforms, travel agencies, 3rd party platforms and wholesale groups with accuracy and attention to detail
Sales Focus: Utilize persuasive sales techniques to upsell room upgrades, additional amenities, and special packages to maximize revenue and enhance the guest experience
Customer Service: Provide excellent customer service to guests by addressing inquiries, resolving issues, and handling special requests with professionalism, courtesy, and efficiency
Product Knowledge: Maintain a thorough understanding of the features, amenities, and offerings of all resort properties to effectively promote and sell accommodations to potential guests
Reservation System Operation: Utilize reservation management systems and software to input and manage reservations, process payments, generate confirmation documents, and update guest information accurately
Communication: Coordinate effectively with other departments, including guest services and dispatch to ensure seamless guest experiences and accurate fulfillment of guest requests

Fulltime

Reservations Specialist

Villatel, a hospitality company, is seeking an experienced Reservations Speciali...

Location

United States , Orlando

Salary:

18.00 - 20.00 USD / Hour

Villatel

Expiration Date

Until further notice

Requirements

Sales Experience: Previous experience in a sales-driven role, preferably within the hospitality industry, with a proven track record of meeting or exceeding sales targets and revenue goals
Customer Focus: A passion for providing exceptional customer service and creating memorable experiences for guests, with strong interpersonal skills and a positive, guest-centric attitude
Sales Acumen: Strong sales and persuasion skills, with the ability to effectively communicate value propositions, overcome objectives, and close sales to drive revenue growth
Organizational Skills: Excellent organizational and time management skills, with the ability to prioritize tasks, manage multiple reservations simultaneously, and meet deadlines in a fast-paced environment
Attention to Detail: Meticulous attention to detail to ensure accuracy in reservation processing, payment handling, and guest information management
Computer proficiency: Proficiency in using reservation management systems and Microsoft systems to include
Office, Excel, Teams, and SharePoint

Job Responsibility

Reservation Handling: Process reservation requests received through multiple channels, including phone calls, emails, online platforms, travel agencies, 3rd party platforms and wholesale groups with accuracy and attention to detail
Sales Focus: Utilize persuasive sales techniques to upsell room upgrades, additional amenities, and special packages to maximize revenue and enhance the guest experience
Customer Service: Provide excellent customer service to guests by addressing inquiries, resolving issues, and handling special requests with professionalism, courtesy, and efficiency
Product Knowledge: Maintain a thorough understanding of the features, amenities, and offerings of all resort properties to effectively promote and sell accommodations to potential guests
Reservation System Operation: Utilize reservation management systems and software to input and manage reservations, process payments, generate confirmation documents, and update guest information accurately
Communication: Coordinate effectively with other departments, including guest services and dispatch to ensure seamless guest experiences and accurate fulfillment of guest requests

Fulltime

Reservations Manager

As the Reservations Manager at Dining at Glyndebourne, you will play a key role ...

Location

United Kingdom , Glyndebourne

Salary:

31500.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Experience in a Reservations Manager or Senior Reservations role within hospitality, restaurants, events, or visitor attractions
Strong organisational skills with the ability to manage high volumes of bookings and enquiries
Proven experience leading and developing a small team
Excellent communication and interpersonal skills with a guest-focused approach
High attention to detail and strong administrative capability
Confidence using reservations and booking management systems
Ability to work on-site in a fast-paced, seasonal environment
A genuine passion for hospitality and delivering exceptional guest experiences

Job Responsibility

Leading, training, and developing the reservations team to deliver a first-class guest booking experience
Managing all reservations systems, enquiries, and allocations across dining and hospitality services
Overseeing daily booking operations, ensuring accuracy, efficiency, and attention to detail
Collaborating closely with operations and events teams to align reservations with service delivery
Handling VIP and high-profile guest bookings with professionalism and discretion
Monitoring demand, forecasting covers, and supporting capacity planning during peak season
Maintaining guest data integrity and ensuring compliance with company policies and data protection standards
Continuously improving processes to enhance guest experience and operational efficiency

What we offer

A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged
The opportunity to work in a unique and inspiring venue
20 days annual leave (excluding bank holidays and national holiday days)
Excellent pension programme with generous contribution from us
Free on-site parking
Free staff meals whilst on site
Access to Compass Group company perks & benefits
Perks at Work discounts and promotions
Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks
On-site F&B discounts

Fulltime

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